We've reorganized our documentation navigation structure to align directly with your operational workflows. See the release notes and the walkthrough video for more information.
You can authorize Google Support to replicate your instance's runtime configuration to troubleshoot SOAR functionality issues without requiring a live screen-share session.
To provide the necessary instance data, do the following:
Go to the question mark icon at the top of the platform.
Select Copy Instance Metadata.
Send the resulting JSON file to your Support representative.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2026-07-26 UTC."],[],[]]
