Collect Avigilon Access Control Manager logs

Supported in:

Google secops SIEM

This document explains how to ingest Avigilon Access Control Manager logs to Google Security Operations using the Bindplane agent.

Avigilon Access Control Manager (ACM) is a physical access control system that generates XML-formatted event logs for door access events, alarms, credential activities, and system operations.

Before you begin

Make sure you have the following prerequisites:

A Google SecOps instance
Windows Server 2016 or later, or Linux host with systemd
Network connectivity between the Bindplane agent and the Avigilon ACM server
If running behind a proxy, ensure firewall ports are open per the Bindplane agent requirements
Avigilon Access Control Manager 6.38 or later
Privileged access to the Avigilon Access Control Manager web console

Get Google SecOps ingestion authentication file

Sign in to the Google SecOps console.
Go to SIEM Settings > Collection Agents.
Download the Ingestion Authentication File
Save the file securely on the system where the Bindplane agent will be installed.

Note: This JSON file contains credentials for authenticating the Bindplane agent to Google SecOps.

Get Google SecOps customer ID

Sign in to the Google SecOps console.
Go to SIEM Settings > Profile.
Copy and save the Customer ID from the Organization Details section.

Note: The customer ID is required for configuring the Bindplane agent exporter.

Install the Bindplane agent

Install the Bindplane agent on your Windows or Linux operating system according to the following instructions.

Windows installation

Open Command Prompt or PowerShell as an administrator.

Run the following command:

msiexec /i "https://github.com/observIQ/bindplane-agent/releases/latest/download/observiq-otel-collector.msi" /quiet

Wait for the installation to complete.
Verify the installation by running:
```
sc query observiq-otel-collector
```
The service should show as RUNNING.

Linux installation

Open a terminal with root or sudo privileges.

Run the following command:

sudo sh -c "$(curl -fsSlL https://github.com/observiq/bindplane-agent/releases/latest/download/install_unix.sh)" install_unix.sh

Wait for the installation to complete.
Verify the installation by running:
```
sudo systemctl status observiq-otel-collector
```
The service should show as active (running).

Additional installation resources

For additional installation options and troubleshooting, see Bindplane agent installation guide.

Configure Bindplane agent to ingest syslog and send to Google SecOps

Locate the configuration file

Linux:

sudo nano /etc/bindplane-agent/config.yaml

Windows:

notepad "C:\Program Files\observIQ OpenTelemetry Collector\config.yaml"

Edit the configuration file

Replace the entire contents of config.yaml with the following configuration:

receivers:
    tcplog:
        listen_address: "0.0.0.0:514"

exporters:
    chronicle/avigilon_access_logs:
        compression: gzip
        creds_file_path: '/etc/bindplane-agent/ingestion-auth.json'
        customer_id: '<customer_id>'
        endpoint: malachiteingestion-pa.googleapis.com
        log_type: AVIGILON_ACCESS_LOGS
        raw_log_field: body

service:
    pipelines:
        logs/avigilon_to_chronicle:
            receivers:
                - tcplog
            exporters:
                - chronicle/avigilon_access_logs

Configuration parameters

Replace the following placeholders:

Receiver configuration:
- listen_address: IP address and port to listen on:
  - 0.0.0.0 to listen on all interfaces (recommended)
  - Port 514 is a common syslog port (requires root on Linux; use 1514 for non-root)
Exporter configuration:
- creds_file_path: Full path to ingestion authentication file:
  - Linux: /etc/bindplane-agent/ingestion-auth.json
  - Windows: C:\Program Files\observIQ OpenTelemetry Collector\ingestion-auth.json
- customer_id: Customer ID copied from the Google SecOps console
- endpoint: Regional endpoint URL:
  - US: malachiteingestion-pa.googleapis.com
  - Europe: europe-malachiteingestion-pa.googleapis.com
  - Asia: asia-southeast1-malachiteingestion-pa.googleapis.com
  - See Regional Endpoints for complete list

Save the configuration file

After editing, save the file:
- Linux: Press Ctrl+O, then Enter, then Ctrl+X
- Windows: Click File > Save

Restart the Bindplane agent to apply the changes

To restart the Bindplane agent in Linux, run the following command:

sudo systemctl restart observiq-otel-collector

Verify the service is running:

sudo systemctl status observiq-otel-collector

Check logs for errors:

sudo journalctl -u observiq-otel-collector -f

To restart the Bindplane agent in Windows, choose one of the following options:
- Command Prompt or PowerShell as administrator:
```
net stop observiq-otel-collector && net start observiq-otel-collector
```
- Services console:
  1. Press Win+R, type services.msc, and press Enter.
  2. Locate observIQ OpenTelemetry Collector.
  3. Right-click and select Restart.
  4. Verify the service is running:
```
sc query observiq-otel-collector
```
  5. Check logs for errors:
```
type "C:\Program Files\observIQ OpenTelemetry Collector\log\collector.log"
```

Configure Events XML for Avigilon Access Manager

Sign in to the Avigilon ACM web UI.
Go to Settings > Collaborations > Add Collaboration.
Select the corresponding Appliance.
Set Type to Events - Generic XML.
Provide the following configuration details:
- Name: Enter a unique name for this collaboration.
- Host: Enter the Bindplane agent IP address.
- Port Number: Enter the Bindplane agent port number.
- Select the Installed checkbox to enable this configuration.
- Select the Require TCP checkbox.
Click Save.
Select the Events tab.
Select a Schedule for when the XML events collaboration will be active.
Select the Send Acknowledgments checkbox to include acknowledgments.
Select the Send Clears checkbox to include clears.
In the Members section, select the event categories to export.
Click Save.

UDM mapping table

Log Field	UDM Mapping	Logic
`cn_label`	`additional.fields`	Merged
`plasectrxActivdat_label`	`additional.fields`	Merged
`plasectrxBackgroundColor_label`	`additional.fields`	Merged
`plasectrxCardno_label`	`additional.fields`	Merged
`plasectrxEvtypeaddress_label`	`additional.fields`	Merged
`plasectrxEvtypename_label`	`additional.fields`	Merged
`plasectrxExpiredat_label`	`additional.fields`	Merged
`plasectrxFacilityCode_label`	`additional.fields`	Merged
`plasectrxForegroundColor_label`	`additional.fields`	Merged
`plasectrxGatewayDN_label`	`additional.fields`	Merged
`plasectrxHasCamera_label`	`additional.fields`	Merged
`plasectrxHasNotes_label`	`additional.fields`	Merged
`plasectrxHasSoftTriggerSet_label`	`additional.fields`	Merged
`plasectrxIdentityDN_label`	`additional.fields`	Merged
`plasectrxIdentityUUID_label`	`additional.fields`	Merged
`plasectrxIssuedat_label`	`additional.fields`	Merged
`plasectrxLastacc_label`	`additional.fields`	Merged
`plasectrxPaneldateUTC_label`	`additional.fields`	Merged
`plasectrxPaneldate_label`	`additional.fields`	Merged
`plasectrxPanelname_label`	`additional.fields`	Merged
`plasectrxPointDN_label`	`additional.fields`	Merged
`plasectrxPointaddress_label`	`additional.fields`	Merged
`plasectrxPri_label`	`additional.fields`	Merged
`plasectrxRecdateUTC_label`	`additional.fields`	Merged
`plasectrxRecdate_label`	`additional.fields`	Merged
`plasectrxSeqno_label`	`additional.fields`	Merged
`plasectrxShowVideo_label`	`additional.fields`	Merged
`plasectrxSourceDN_label`	`additional.fields`	Merged
`plasectrxSourcename_label`	`additional.fields`	Merged
`plasectrxSourcetype_label`	`additional.fields`	Merged
`has_principal`	`metadata.event_type`	Mapped: `true` → `STATUS_UPDATE`
`has_user`	`metadata.event_type`	Mapped: `true` → `USER_UNCATEGORIZED`
`plasectrxEventname`	`metadata.product_event_type`	Directly mapped
`plasectrxSourceUUID`	`metadata.product_log_id`	Directly mapped
`plasectrxSourcelocation`	`principal.location.name`	Directly mapped
`plasectrxMi`	`principal.user.email_addresses`	Merged
`plasectrxFname`	`principal.user.first_name`	Directly mapped
`plasectrxLname`	`principal.user.last_name`	Directly mapped
`plasectrxIdentityExtSysId`	`src.group.product_object_id`	Directly mapped
N/A	`metadata.event_type`	Constant: `GENERIC_EVENT`
N/A	`metadata.product_name`	Constant: `AVIGILON_ACCESS_LOGS`
N/A	`metadata.vendor_name`	Constant: `AVIGILON_ACCESS_LOGS`

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