Collect Saiwall VPN logs

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This document explains how to ingest Saiwall VPN logs to Google Security Operations using the Bindplane agent.

Saiwall Secure SD-WAN, developed by SAIMA Systems, is an enterprise network security platform that combines firewall, proxy, VPN encryption, and LDAP services into a centralized management solution. The VPN component uses SSL VPN protocol over TCP with 2048-bit security certificates and AES 256-bit symmetric encryption, providing secure connectivity between remote sites and the central office across distributed enterprise environments.

Before you begin

Make sure you have the following prerequisites:

  • A Google SecOps instance
  • A Windows 2016 or later or Linux host with systemd
  • If running behind a proxy, ensure firewall ports are open per the Bindplane agent requirements
  • Privileged access to the Saiwall Secure SD-WAN management console (SAIWALL SD-WAN Orchestrator)

Get Google SecOps credentials for the Bindplane agent

To authenticate the Bindplane agent to Google SecOps, choose one of the following methods:

  • New deployments: Use the Chronicle API (Option 1).
  • Legacy deployments: Continue using the ingestion authentication file (Option 2) until the Ingestion API is discontinued on July 20, 2027.
  1. Sign in to the Google Cloud console and select the Google Cloud project that is linked to your Google SecOps instance.
  2. Go to IAM & Admin > Service Accounts.
  3. Click Create service account.
  4. Provide the following configuration details:
    • Service account name: Enter a name for the account (for example, bindplane-ingest).
    • Service account description: Enter a description (for example, Bindplane agent log ingestion).
  5. Click Create and continue.
  6. In the Grant this service account access to project section, click Select a role and select Chronicle Editor.
  7. Click Continue, and then click Done.
  8. Click the service account you created, and then go to the Keys tab.
  9. Click Add key > Create new key.
  10. Select JSON and click Create. The key file is downloaded to your computer.
  11. Save the key file as ingestion-auth.json in the Bindplane collector directory (/opt/observiq-otel-collector/ingestion-auth.json on Linux or C:\Program Files\observIQ OpenTelemetry Collector\ingestion-auth.json on Windows), or update creds_file_path in config.yaml to match the path where you save it.
  12. Go to IAM & Admin > Settings and copy the Project number. You'll need it for the exporter configuration.

Option 2: Download the ingestion authentication file (legacy)

  1. Sign in to the Google SecOps console.
  2. Go to SIEM Settings > Collection Agents.
  3. Download the ingestion authentication file.
  4. Save the file securely on the system where the Bindplane agent will be installed.

Get a Google SecOps customer ID

  1. Sign in to the Google SecOps console.
  2. Go to SIEM Settings > Profile.
  3. Copy and save the Customer ID from the Organization Details section.

Install the Bindplane agent

Install the Bindplane agent on your Windows or Linux operating system according to the following instructions.

Windows installation

  1. Open the Command Prompt or PowerShell as an administrator.
  2. Run the following command:

    msiexec /i "https://github.com/observIQ/bindplane-agent/releases/latest/download/observiq-otel-collector.msi" /quiet
    

Linux installation

  1. Open a terminal with root or sudo privileges.
  2. Run the following command:

    sudo sh -c "$(curl -fsSlL https://github.com/observiq/bindplane-agent/releases/latest/download/install_unix.sh)" install_unix.sh
    

Additional installation resources

For additional installation options, see the Bindplane agent installation guide.

Configure the Bindplane agent to ingest syslog and send to Google SecOps

  1. Access the configuration file:

    • Locate the config.yaml file. Typically, it's in the /opt/observiq-otel-collector/ directory on Linux or in the installation directory on Windows.
    • Open the file using a text editor (for example, nano, vi, or Notepad).
  2. Edit the config.yaml file as follows:

    receivers:
      udplog:
        # Replace the port and IP address as required
        listen_address: "0.0.0.0:514"
    
    exporters:
      chronicle/chronicle_w_labels:
        protocol: https
        # Region of your instance, for example us, europe, asia-southeast1
        location: <LOCATION>
        # Project number of the Google Cloud project linked to the instance
        project: '<PROJECT_NUMBER>'
        compression: gzip
        # Adjust the path to the credentials file you downloaded in Step 1
        creds_file_path: '/path/to/ingestion-authentication-file.json'
        # Replace with your actual customer ID from Step 2
        customer_id: '<customer_id>'
        endpoint: chronicle.googleapis.com
        # Add optional ingestion labels for better organization
        log_type: 'SAIWALL_VPN'
        raw_log_field: body
        ingestion_labels:
    
    service:
      pipelines:
        logs/source0__chronicle_w_labels-0:
          receivers:
            - udplog
          exporters:
            - chronicle/chronicle_w_labels
    
    • Replace the port and IP address as required in your infrastructure.
    • Replace <LOCATION> with the region of your Google SecOps instance (for example, us, europe, or asia-southeast1). The exporter prefixes chronicle.googleapis.com with this value.
    • Replace <PROJECT_NUMBER> with the project number from IAM & Admin > Settings.
    • Replace <customer_id> with the actual Customer ID.
    • Update /path/to/ingestion-authentication-file.json to the file path where the service account key file (Option 1) was saved in Step 1.

Legacy ingestion API exporter

  • If you use the ingestion authentication file from Option 2, replace the exporters block with the following. Set creds_file_path to the path to the ingestion authentication file, and if your instance is outside the US, replace malachiteingestion-pa.googleapis.com with your regional endpoint (for example, europe-malachiteingestion-pa.googleapis.com).

    exporters:
      chronicle/chronicle_w_labels:
        compression: gzip
        # Adjust the path to the credentials file you downloaded in Step 1
        creds_file_path: '/path/to/ingestion-authentication-file.json'
        # Replace with your actual customer ID from Step 2
        customer_id: '<customer_id>'
        endpoint: malachiteingestion-pa.googleapis.com
        # Add optional ingestion labels for better organization
        log_type: 'SAIWALL_VPN'
        raw_log_field: body
        ingestion_labels:
    

Restart the Bindplane agent to apply the changes

  • To restart the Bindplane agent in Linux, run the following command:

    sudo systemctl restart observiq-otel-collector
    
  • To restart the Bindplane agent in Windows, you can either use the Services console or enter the following command:

    net stop observiq-otel-collector && net start observiq-otel-collector
    

Configure Saiwall syslog forwarding

To configure the Saiwall Secure SD-WAN appliance to forward syslog messages to the Bindplane agent, follow these steps:

  1. Sign in to the SAIWALL SD-WAN Orchestrator web management console.
  2. Go to Configuration > System > Logging.
  3. In the Syslog section, click Enable to activate remote syslog forwarding.
  4. Provide the following configuration details:
    • Syslog Server: Enter the IP address of the Bindplane agent host (for example, 192.168.1.100).
    • Port: Enter 514 (or the port configured in the Bindplane agent).
    • Protocol: Select UDP.
    • Facility: Select local0 or the appropriate facility for your environment.
  5. In the Log Categories section, enable the following log types for forwarding:
    • VPN connection events (tunnel establishment and teardown)
    • Firewall traffic events (allow and deny)
    • Authentication events (user logins and logouts)
    • System events (configuration changes and alerts)
  6. Click Save to apply the syslog configuration.
  7. Click Synchronize to push the configuration to all connected SAIWALL SR devices.

For more information, see the SAIMA Systems documentation.

UDM mapping table

Log Field UDM Mapping Logic
egressInterface_label additional.fields Merged
flowEndMilliseconds_label additional.fields Merged
flowEndReason_label additional.fields Merged
flowStartMilliseconds_label additional.fields Merged
format_label additional.fields Merged
header_map_label additional.fields Merged
ingressInterface_label additional.fields Merged
ipClassOfService_label additional.fields Merged
ipNextHopIPv4Address_label additional.fields Merged
octetDeltaCount_label additional.fields Merged
packetDeltaCount_label additional.fields Merged
protocolIdentifier_label additional.fields Merged
tcpControlBits_label additional.fields Merged
inter_host intermediary.hostname Directly mapped
record.nexthop intermediary.ip Merged
port intermediary.port Renamed/mapped
event_type metadata.event_type Directly mapped
record.input network.received_bytes Renamed/mapped
record.output network.sent_bytes Renamed/mapped
record.srcaddr principal.ip Merged
sourceIPv4Address principal.ip Merged
record.srcport principal.port Renamed/mapped
sourceTransportPort principal.port Renamed/mapped
destinationIPv4Address target.ip Merged
record.dstaddr target.ip Merged
destinationTransportPort target.port Renamed/mapped
record.dstport target.port Renamed/mapped
record_map_label target.resource.attribute.labels Merged

Change Log

View the Change Log for this parser

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