Collect Ivanti Neurons for MDM (formerly MobileIron) logs

Supported in:

This document explains how to ingest Ivanti Neurons for MDM (formerly known as MobileIron) logs to Google Security Operations using Bindplane.

Ivanti Neurons for MDM is a unified endpoint management (UEM) platform that enables organizations to secure and manage mobile devices, applications, and content across iOS, Android, macOS, and Windows environments. It provides device enrollment, policy enforcement, compliance monitoring, app distribution, and threat detection capabilities for enterprise mobility management.

Before you begin

Make sure you have the following prerequisites:

  • A Google SecOps instance.
  • A Windows 2016 or later or Linux host with systemd.
  • If running behind a proxy, ensure firewall ports are open per the Bindplane agent requirements.
  • Privileged access to the Ivanti Neurons for MDM admin console.

Get Google SecOps ingestion authentication file

  1. Sign in to the Google SecOps console.
  2. Go to SIEM Settings > Collection Agents.
  3. Download the Ingestion Authentication File.
    • Save the file securely on the system where Bindplane will be installed.

Get Google SecOps customer ID

  1. Sign in to the Google SecOps console.
  2. Go to SIEM Settings > Profile.
  3. Copy and save the Customer ID from the Organization Details section.

Install the Bindplane agent

Install the Bindplane agent on your Windows or Linux operating system according to the following instructions.

Windows installation

  1. Open the Command Prompt or PowerShell as an administrator.
  2. Run the following command:

    msiexec /i "https://github.com/observIQ/bindplane-agent/releases/latest/download/observiq-otel-collector.msi" /quiet
    

Linux installation

  1. Open a terminal with root or sudo privileges.
  2. Run the following command:

    sudo sh -c "$(curl -fsSlL https://github.com/observiq/bindplane-agent/releases/latest/download/install_unix.sh)" install_unix.sh
    

Additional installation resources

For additional installation options, consult this installation guide.

Configure the Bindplane agent to ingest Syslog and send to Google SecOps

  1. Access the configuration file:

    • Locate the config.yaml file. Typically, it's in the /observiq-otel-collector/ directory on Linux or in the installation directory on Windows.
    • Open the file using a text editor (for example, nano, vi, or Notepad).
  2. Edit the config.yaml file as follows:

    receivers:
      tcplog:
        listen_address: "0.0.0.0:514"
    
    exporters:
      chronicle/chronicle_w_labels:
        compression: gzip
        creds_file_path: '/path/to/ingestion-authentication-file.json'
        customer_id: '<customer_id>'
        endpoint: malachiteingestion-pa.googleapis.com
        log_type: MOBILEIRON
        raw_log_field: body
        ingestion_labels:
    
    service:
      pipelines:
        logs/source0__chronicle_w_labels-0:
          receivers:
            - tcplog
          exporters:
            - chronicle/chronicle_w_labels
    
  • Replace the port and IP address as required in your infrastructure.
  • Replace <customer_id> with the actual Customer ID.
  • Update /path/to/ingestion-authentication-file.json to the file path where the authentication file was saved in the Get Google SecOps ingestion authentication file step.

Restart the Bindplane agent to apply the changes

To restart the Bindplane agent in Linux:

  1. Run the following command:

    sudo systemctl restart observiq-otel-collector
    
  2. Verify the service is running:

    sudo systemctl status observiq-otel-collector
    
  3. Check logs for errors:

    sudo journalctl -u observiq-otel-collector -f
    

To restart the Bindplane agent in Windows:

  1. Choose one of the following options:

    • Command Prompt or PowerShell as administrator:
    net stop observiq-otel-collector && net start observiq-otel-collector
    
    • Services console:
      1. Press Win+R, type services.msc, and press Enter.
      2. Locate observIQ OpenTelemetry Collector.
      3. Right-click and select Restart.
  2. Verify the service is running:

    sc query observiq-otel-collector
    
  3. Check logs for errors:

    type "C:\Program Files\observIQ OpenTelemetry Collector\log\collector.log"
    

Configure Ivanti Neurons for MDM syslog forwarding

  1. Sign in to the Ivanti Neurons for MDM admin console.
  2. Go to Settings > Syslog.
  3. Click Add to create a new syslog configuration.
  4. Provide the following configuration details:
    • Host: Enter the IP address of the Bindplane agent host.
    • Port: Enter 514.
    • Protocol: Select TCP.
  5. In the Event Types section, select the event categories to forward:
    • Device events
    • Compliance events
    • Security events
    • Admin events
  6. Click Save to apply the syslog configuration.

UDM mapping table

Log Field UDM Mapping Logic
COMMAND_label additional.fields Merged
NI_label additional.fields Merged
PR_label additional.fields Merged
RES_label additional.fields Merged
SHR_label additional.fields Merged
S_label additional.fields Merged
SystemType_label additional.fields Merged
VIRT_label additional.fields Merged
apache_error_code_label additional.fields Merged
attempts_label additional.fields Merged
b_label additional.fields Merged
bi_label additional.fields Merged
bo_label additional.fields Merged
buff_label additional.fields Merged
cache_label additional.fields Merged
cpuTIME_label additional.fields Merged
cpu_percent_label additional.fields Merged
cs_label additional.fields Merged
duration_ms_label additional.fields Merged
error_code_label additional.fields Merged
free_label additional.fields Merged
in_label additional.fields Merged
ip_in_bracket_label additional.fields Merged
log_year_label additional.fields Merged
mem_percent_label additional.fields Merged
module_label additional.fields Merged
ns_1_label additional.fields Merged
pctCPU_label additional.fields Merged
pctMEM_label additional.fields Merged
product_label additional.fields Merged
r_label additional.fields Merged
rss_label additional.fields Merged
safepoint_ns_1_label additional.fields Merged
safepoint_ns_2_label additional.fields Merged
si_label additional.fields Merged
so_label additional.fields Merged
st_label additional.fields Merged
start_label additional.fields Merged
stat_label additional.fields Merged
swpd_label additional.fields Merged
sy_label additional.fields Merged
t1_label additional.fields Merged
tag_label additional.fields Merged
token_id_label additional.fields Merged
us_label additional.fields Merged
vsz_label additional.fields Merged
wa_label additional.fields Merged
has_target_user extensions.auth.type Mapped: trueMACHINE
host intermediary.asset.hostname Directly mapped
host intermediary.hostname Directly mapped
ip_1 intermediary.ip Merged
desc metadata.description Directly mapped
kv_msg metadata.description Directly mapped
msg metadata.description Directly mapped
date_time metadata.event_timestamp Parsed as yyyy-MM-dd--HH-mm-ss
policyViolatedAt metadata.event_timestamp Parsed as UNIX_MS
time metadata.event_timestamp Parsed as yyyy-MM-ddTHH:mm:ss.SSS+0000
time_1 metadata.event_timestamp Parsed as UNIX
timestamp metadata.event_timestamp Parsed as yyyy-MM-ddTHH:mm:ss.SSSSSS+00:00
ts metadata.event_timestamp Parsed as MMM DD HH:mm:ss
action metadata.event_type Mapped: Started SessionUSER_UNCATEGORIZED
has_resource metadata.event_type Mapped: trueUSER_RESOURCE_ACCESS
has_target_user metadata.event_type Mapped: trueUSER_LOGOUT
principal_mid_present metadata.event_type Mapped: trueNETWORK_CONNECTION, trueSTATUS_UPDATE
msgid metadata.product_log_id Directly mapped
version metadata.product_version Directly mapped
protocol network.application_protocol Directly mapped
protocol_version network.application_protocol_version Directly mapped
http_method network.http.method Directly mapped
method network.http.method Directly mapped
referrer network.http.referral_url Directly mapped
url network.http.referral_url Directly mapped
http_status network.http.response_code Renamed/mapped
user_agent network.http.user_agent Directly mapped
response_size network.received_bytes Renamed/mapped
sessionId network.session_id Directly mapped
cipher network.tls.cipher Directly mapped
tls_version network.tls.version Directly mapped
app_name principal.application Directly mapped
hardware principal.asset.hardware Merged
client_ip principal.asset.ip Merged
src_ip principal.asset.ip Merged
platformType principal.asset.platform_software.platform Mapped: (?i)WindowsWINDOWS, (?i)(MAC/OS X/IOS)MAC, (?i)LinuxLINUX
platformType principal.asset.platform_software.platform_version Directly mapped
platformVersion principal.asset.platform_software.platform_version Directly mapped
id principal.asset.product_object_id Directly mapped
client_ip principal.ip Merged
src_ip principal.ip Merged
client_port principal.port Directly mapped
PID principal.process.pid Directly mapped
procid principal.process.pid Directly mapped
idle_label principal.resource.attribute.labels Merged
iowait_label principal.resource.attribute.labels Merged
nice_label principal.resource.attribute.labels Merged
steal_label principal.resource.attribute.labels Merged
system_label principal.resource.attribute.labels Merged
user_label principal.resource.attribute.labels Merged
emailAddress principal.user.email_addresses Merged
firstName principal.user.first_name Directly mapped
lastName principal.user.last_name Directly mapped
displayName principal.user.user_display_name Directly mapped
USER principal.user.userid Directly mapped
username principal.user.userid Directly mapped
policy_Violated_At security_result.about.labels Merged
sr_action security_result.action Merged
category security_result.category Merged
complianceViolationTypeToReason.BLACKLIST_APPS security_result.description Directly mapped
complianceViolationTypeToReason.PC security_result.description Directly mapped
complianceViolationTypeToReason.SA security_result.description Directly mapped
description security_result.description Directly mapped
http_request_label security_result.detection_fields Merged
run_user_label security_result.detection_fields Merged
safepoint_type_label security_result.detection_fields Merged
systemd_user_label security_result.detection_fields Merged
type_label security_result.detection_fields Merged
policyViolatedID security_result.rule_id Directly mapped
loglevel security_result.severity Mapped: (?i)INFOINFORMATIONAL, (?i)ErrorERROR, (?i)WarningMEDIUM
loglevel security_result.severity_details Directly mapped
summary security_result.summary Directly mapped
target_ip target.asset.ip Merged
target_host target.hostname Directly mapped
target_ip target.ip Merged
target_port target.port Directly mapped
command target.process.command_line Directly mapped
pid target.process.pid Directly mapped
program_name target.resource.name Directly mapped
url_1 target.url Directly mapped
session_user target.user.userid Directly mapped
N/A extensions.auth.type Constant: MACHINE
N/A metadata.event_type Constant: USER_LOGOUT
N/A metadata.product_name Constant: Endpoint Manager Mobile
N/A metadata.vendor_name Constant: Ivanti
N/A principal.asset.platform_software.platform Constant: WINDOWS
N/A principal.asset.type Constant: MOBILE
N/A security_result.severity Constant: INFORMATIONAL
common_client_id event.idm.read_only_udm.principal.process.product_specific_process_id Mapped from changelog
common_client_name event.idm.read_only_udm.principal.asset.software.name Mapped from changelog
common_client_version event.idm.read_only_udm.principal.asset.software.version Mapped from changelog
ios_ip_address event.idm.read_only_udm.principal.ip and event.idm.read_only_udm.principal.asset.ip Mapped from changelog
common_ip_address event.idm.read_only_udm.principal.ip and event.idm.read_only_udm.principal.asset.ip Mapped from changelog
ios_vpn_ip_address event.idm.read_only_udm.principal.ip and event.idm.read_only_udm.principal.asset.ip Mapped from changelog
common_creation_date event.idm.read_only_udm.principal.asset.attribute.creation_time Mapped from changelog
common_current_phone_number event.idm.read_only_udm.principal.user.phone_numbers Mapped from changelog
common_home_phone_number event.idm.read_only_udm.principal.user.phone_numbers Mapped from changelog
common_id event.idm.read_only_udm.principal.resource.product_object_id Mapped from changelog
common_manufacturer event.idm.read_only_udm.principal.asset.hardware.manufacturer Mapped from changelog
common_SerialNumber event.idm.read_only_udm.principal.asset.hardware.serial_number Mapped from changelog
common_model event.idm.read_only_udm.principal.asset.hardware.model Mapped from changelog
common_os_version event.idm.read_only_udm.principal.platform_version Mapped from changelog
user_user_id event.idm.read_only_udm.principal.user.userid Mapped from changelog
common_uuid event.idm.read_only_udm.principal.asset_id and event.idm.read_only_udm.principal.asset.asset_id Mapped from changelog
common_wifi_mac_address event.idm.read_only_udm.principal.mac Mapped from changelog
ios_BluetoothMAC event.idm.read_only_udm.principal.mac Mapped from changelog
ios_BuildVersion event.idm.read_only_udm.principal.platform_patch_level Mapped from changelog
ios_iPhoneUDID event.idm.read_only_udm.principal.asset.product_object_id Mapped from changelog
user_display_name event.idm.read_only_udm.principal.user.user_display_name Mapped from changelog
user_email_address event.idm.read_only_udm.principal.user.email_addresses Mapped from changelog
user_ldap_user_attributes_mail event.idm.read_only_udm.principal.user.email_addresses Mapped from changelog
user_first_name event.idm.read_only_udm.principal.user.first_name Mapped from changelog
user_last_name event.idm.read_only_udm.principal.user.last_name Mapped from changelog
user_last_admin_portal_login_time event.idm.read_only_udm.principal.user.last_login_time Mapped from changelog
user_uuid event.idm.read_only_udm.principal.user.product_object_id Mapped from changelog
user_ldap_user_object_sid event.idm.read_only_udm.principal.user.windows_sid Mapped from changelog
user_ldap_user_attributes_memberOf event.idm.read_only_udm.principal.user.group_identifiers Mapped from changelog
user_ldap_groups event.idm.read_only_udm.principal.user.group_identifiers Mapped from changelog
common_client_build_date event.idm.read_only_udm.principal.resource.attribute.labels Mapped from changelog
common_compliant event.idm.read_only_udm.principal.resource.attribute.labels Mapped from changelog
common_data_protection_enabled event.idm.read_only_udm.security_result.detection_fields Mapped from changelog
common_device_is_compromised event.idm.read_only_udm.security_result.detection_fields Mapped from changelog
ios_DeviceName event.idm.read_only_udm.principal.asset.attribute.labels Mapped from changelog
ios_iPhoneVERSION event.idm.read_only_udm.principal.asset.attribute.labels Mapped from changelog
ios_iPhonePRODUCT event.idm.read_only_udm.principal.asset.attribute.labels Mapped from changelog
ios_ProductName event.idm.read_only_udm.principal.asset.attribute.labels Mapped from changelog
user_sam_account_name event.idm.read_only_udm.principal.user.attribute.labels Mapped from changelog
user_ldap_attr_dn event.idm.read_only_udm.principal.user.attribute.labels Mapped from changelog
user_ldap_dn event.idm.read_only_udm.principal.user.attribute.labels Mapped from changelog
user_ldap_principal event.idm.read_only_udm.principal.user.attribute.labels Mapped from changelog
user_ldap_upn event.idm.read_only_udm.principal.user.attribute.labels Mapped from changelog
user_ldap_user_attributes_sAMAccountName event.idm.read_only_udm.principal.user.attribute.labels Mapped from changelog
user_ldap_user_attributes_displayName event.idm.read_only_udm.principal.user.attribute.labels Mapped from changelog
user_ldap_user_attributes_givenName event.idm.read_only_udm.principal.user.attribute.labels Mapped from changelog
user_ldap_user_attributes_sn event.idm.read_only_udm.principal.user.attribute.labels Mapped from changelog
user_ldap_user_attributes_userPrincipalName event.idm.read_only_udm.principal.user.attribute.labels Mapped from changelog
common_apns_capable event.idm.read_only_udm.additional.fields Mapped from changelog
common_background_status event.idm.read_only_udm.additional.fields Mapped from changelog
common_battery_level event.idm.read_only_udm.additional.fields Mapped from changelog
common_blocked event.idm.read_only_udm.additional.fields Mapped from changelog
common_cellular_technology event.idm.read_only_udm.additional.fields Mapped from changelog
common_device_admin_enabled event.idm.read_only_udm.additional.fields Mapped from changelog
common_device_encrypted event.idm.read_only_udm.additional.fields Mapped from changelog
common_lang_country_id event.idm.read_only_udm.additional.fields Mapped from changelog
common_language event.idm.read_only_udm.additional.fields Mapped from changelog
common_language_id event.idm.read_only_udm.additional.fields Mapped from changelog
common_mutual_auth_enabled event.idm.read_only_udm.additional.fields Mapped from changelog
common_locale event.idm.read_only_udm.additional.fields Mapped from changelog
common_intune_compliance_azure_device_id event.idm.read_only_udm.additional.fields Mapped from changelog
common_intune_compliance_azure_client_status_code event.idm.read_only_udm.additional.fields Mapped from changelog
common_intune_compliance_azure_tenant_id event.idm.read_only_udm.additional.fields Mapped from changelog
common_mdm_managed event.idm.read_only_udm.additional.fields Mapped from changelog
common_miclient_last_connected_at event.idm.read_only_udm.additional.fields Mapped from changelog
common_mdm_tos_accepted event.idm.read_only_udm.additional.fields Mapped from changelog
common_model_name event.idm.read_only_udm.additional.fields Mapped from changelog
common_modified_at event.idm.read_only_udm.additional.fields Mapped from changelog
common_processor_architecture event.idm.read_only_udm.additional.fields Mapped from changelog
common_quarantined_action event.idm.read_only_udm.additional.fields Mapped from changelog
common_quarantined event.idm.read_only_udm.additional.fields Mapped from changelog
common_registration_date event.idm.read_only_udm.additional.fields Mapped from changelog
common_retired event.idm.read_only_udm.additional.fields Mapped from changelog
common_roaming event.idm.read_only_udm.additional.fields Mapped from changelog
common_sd_card_encrypted event.idm.read_only_udm.additional.fields Mapped from changelog
common_security_state event.idm.read_only_udm.additional.fields Mapped from changelog
common_status event.idm.read_only_udm.additional.fields Mapped from changelog
common_storage_capacity event.idm.read_only_udm.additional.fields Mapped from changelog
common_storage_free event.idm.read_only_udm.additional.fields Mapped from changelog
common_catalog_ids event.idm.read_only_udm.additional.fields Mapped from changelog
common_device_space_ids event.idm.read_only_udm.additional.fields Mapped from changelog
common_device_space_path event.idm.read_only_udm.additional.fields Mapped from changelog
common_device_space_name event.idm.read_only_udm.additional.fields Mapped from changelog
common_mtd_status event.idm.read_only_udm.additional.fields Mapped from changelog
common_mtd_anti_phishing_status event.idm.read_only_udm.additional.fields Mapped from changelog
common_mtd_anti_phishing_vpn_status event.idm.read_only_udm.additional.fields Mapped from changelog
common_ccm_migration_status event.idm.read_only_udm.additional.fields Mapped from changelog
common_auth_only event.idm.read_only_udm.additional.fields Mapped from changelog
common_EnhancedLoggingEnabled event.idm.read_only_udm.additional.fields Mapped from changelog
ios_apnsToken event.idm.read_only_udm.additional.fields Mapped from changelog
ios_osUpdateStatus event.idm.read_only_udm.additional.fields Mapped from changelog
ios_data_protection event.idm.read_only_udm.additional.fields Mapped from changelog
ios_DataRoamingEnabled event.idm.read_only_udm.additional.fields Mapped from changelog
ios_PersonalHotspotEnabled event.idm.read_only_udm.additional.fields Mapped from changelog
ios_forceEncryptedBackup event.idm.read_only_udm.additional.fields Mapped from changelog
ios_HardwareEncryptionCaps event.idm.read_only_udm.additional.fields Mapped from changelog
ios_iOSBackgroundStatus event.idm.read_only_udm.additional.fields Mapped from changelog
ios_IsDeviceLocatorServiceEnabled event.idm.read_only_udm.additional.fields Mapped from changelog
ios_IsDoNotDisturbInEffect event.idm.read_only_udm.additional.fields Mapped from changelog
ios_iTunesStoreAccountIsActive event.idm.read_only_udm.additional.fields Mapped from changelog
ios_IsDEPEnrolledDevice event.idm.read_only_udm.additional.fields Mapped from changelog
ios_IsDEPDevice event.idm.read_only_udm.additional.fields Mapped from changelog
ios_IsMDMServiceEnrolledDevice event.idm.read_only_udm.additional.fields Mapped from changelog
ios_IsCloudBackupEnabled event.idm.read_only_udm.additional.fields Mapped from changelog
ios_IsNetworkTethered event.idm.read_only_udm.additional.fields Mapped from changelog
ios_IsActivationLockEnabled event.idm.read_only_udm.additional.fields Mapped from changelog
ios_ActivationLockBypassCode event.idm.read_only_udm.additional.fields Mapped from changelog
ios_it_policy_result event.idm.read_only_udm.additional.fields Mapped from changelog
ios_PasscodeIsCompliant event.idm.read_only_udm.additional.fields Mapped from changelog
ios_PasscodeIsCompliantWithProfiles event.idm.read_only_udm.additional.fields Mapped from changelog
ios_PasscodePresent event.idm.read_only_udm.additional.fields Mapped from changelog
ios_security_reason_code event.idm.read_only_udm.additional.fields Mapped from changelog
ios_VoiceRoamingEnabled event.idm.read_only_udm.additional.fields Mapped from changelog
ios_wakeup_status event.idm.read_only_udm.additional.fields Mapped from changelog
ios_IsMDMLostModeEnabled event.idm.read_only_udm.additional.fields Mapped from changelog
ios_IsMultiUser event.idm.read_only_udm.additional.fields Mapped from changelog
ios_sim_countOfSims event.idm.read_only_udm.additional.fields Mapped from changelog
ios_Supervised event.idm.read_only_udm.additional.fields Mapped from changelog
ios_TimeZone event.idm.read_only_udm.additional.fields Mapped from changelog
ios_apple_user_enrolled_device event.idm.read_only_udm.additional.fields Mapped from changelog
ios_TrustedDevice event.idm.read_only_udm.additional.fields Mapped from changelog
ios_ddm_enabled event.idm.read_only_udm.additional.fields Mapped from changelog
ios_ddm_capabilities_available event.idm.read_only_udm.additional.fields Mapped from changelog
common_owner event.idm.read_only_udm.additional.fields Mapped from changelog
user_ldap_user_account_control_account_disabled event.idm.read_only_udm.additional.fields Mapped from changelog
user_ldap_user_account_control_password_expired event.idm.read_only_udm.additional.fields Mapped from changelog
user_ldap_user_account_control_locked_out event.idm.read_only_udm.additional.fields Mapped from changelog
user_ldap_user_attributes_distinguishedName event.idm.read_only_udm.additional.fields Mapped from changelog
user_ldap_user_attributes_objectSid event.idm.read_only_udm.additional.fields Mapped from changelog
user_ldap_user_attributes_cn event.idm.read_only_udm.additional.fields Mapped from changelog
user_ldap_user_attributes_userAccountControl event.idm.read_only_udm.additional.fields Mapped from changelog
actorId event.idm.read_only_udm.principal.user.userid Mapped from changelog
actorName event.idm.read_only_udm.principal.user.user_display_name Mapped from changelog
actorUid event.idm.read_only_udm.principal.user.email_addresses Mapped from changelog
actorRoles event.idm.read_only_udm.principal.user.attribute.roles Mapped from changelog
resultStatus event.idm.read_only_udm.security_result.action Mapped from changelog
resultStatus event.idm.read_only_udm.security_result.action_details Mapped from changelog
actionType event.idm.read_only_udm.metadata.product_event_type Mapped from changelog
entityName event.idm.read_only_udm.target.resource.name Mapped from changelog
entityId event.idm.read_only_udm.target.resource.product_object_id Mapped from changelog
entityType event.idm.read_only_udm.target.resource.resource_subtype Mapped from changelog
entityGroup event.idm.read_only_udm.target.user.group_identifiers Mapped from changelog
entityAuditId event.idm.read_only_udm.security_result.detection_fields Mapped from changelog
details event.idm.read_only_udm.security_result.detection_fields Mapped from changelog
entityDeleted event.idm.read_only_udm.additional.fields Mapped from changelog
expiresAt event.idm.read_only_udm.additional.fields Mapped from changelog
publishedAt event.idm.read_only_udm.additional.fields Mapped from changelog
publisherId event.idm.read_only_udm.additional.fields Mapped from changelog
tenantUuid event.idm.read_only_udm.additional.fields Mapped from changelog
log_source event.idm.read_only_udm.additional.fields Mapped from changelog
time event.idm.read_only_udm.security_result.first_discovered_time Mapped from changelog
host event.idm.read_only_udm.intermediary.hostname Mapped from changelog
host event.idm.read_only_udm.intermediary.asset.hostname Mapped from changelog
product event.idm.read_only_udm.additional.fields Mapped from changelog
ip_in_bracket event.idm.read_only_udm.additional.fields Mapped from changelog

Change Log

View the Change Log for this parser

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