Collect Riverbed SteelHead logs

Supported in:

This document explains how to ingest Riverbed SteelHead logs to Google Security Operations using the Bindplane agent.

Riverbed SteelHead is a WAN optimization appliance for accelerating application performance across wide area networks. The parser extracts fields from SteelHead log entries and maps them to the Unified Data Model (UDM), capturing network flow details, authentication events, security results, and system metadata.

Before you begin

Make sure you have the following prerequisites:

  • A Google SecOps instance
  • Windows Server 2016 or later, or Linux host with systemd
  • Network connectivity between the Bindplane agent and the Riverbed SteelHead appliance
  • If running behind a proxy, ensure firewall ports are open per the Bindplane agent requirements
  • Privileged access to the Riverbed SteelHead Management Console with administrator permissions

Get Google SecOps ingestion authentication file

  1. Sign in to the Google SecOps console.
  2. Go to SIEM Settings > Collection Agents.
  3. Download the Ingestion Authentication File.
  4. Save the file securely on the system where Bindplane will be installed.

Get Google SecOps customer ID

  1. Sign in to the Google SecOps console.
  2. Go to SIEM Settings > Profile.
  3. Copy and save the Customer ID from the Organization Details section.

Install the Bindplane agent

Install the Bindplane agent on your Windows or Linux operating system according to the following instructions.

Windows installation

  1. Open Command Prompt or PowerShell as an administrator.
  2. Run the following command:

    msiexec /i "https://github.com/observIQ/bindplane-agent/releases/latest/download/observiq-otel-collector.msi" /quiet
    
  3. Wait for the installation to complete.

  4. Verify the installation by running:

    sc query observiq-otel-collector
    

    The service should show as RUNNING.

Linux installation

  1. Open a terminal with root or sudo privileges.
  2. Run the following command:

    sudo sh -c "$(curl -fsSlL https://github.com/observiq/bindplane-agent/releases/latest/download/install_unix.sh)" install_unix.sh
    
  3. Wait for the installation to complete.

  4. Verify the installation by running:

    sudo systemctl status observiq-otel-collector
    

    The service should show as active (running).

Additional installation resources

For additional installation options and troubleshooting, see the Bindplane agent installation guide.

Configure the Bindplane agent to ingest syslog and send to Google SecOps

Locate the configuration file

  • Linux:

    sudo nano /opt/observiq-otel-collector/config.yaml
    
  • Windows:

    notepad "C:\Program Files\observIQ OpenTelemetry Collector\config.yaml"
    

Edit the configuration file

  • Replace the entire contents of config.yaml with the following configuration:

    receivers:
        udplog:
            listen_address: "0.0.0.0:514"
    
    exporters:
        chronicle/steelhead:
            compression: gzip
            creds_file_path: '/etc/bindplane-agent/ingestion-auth.json'
            customer_id: '<customer_id>'
            endpoint: malachiteingestion-pa.googleapis.com
            log_type: STEELHEAD
            raw_log_field: body
    
    service:
        pipelines:
            logs/steelhead:
                receivers:
                    - udplog
                exporters:
                    - chronicle/steelhead
    

Configuration parameters

Replace the following placeholders:

  • Receiver configuration:

    • udplog: The receiver type based on protocol:
      • udplog for UDP syslog
      • tcplog for TCP syslog
      • syslog for RFC 3164/5424 syslog
    • 0.0.0.0: IP address to listen on:
      • 0.0.0.0 to listen on all interfaces (recommended)
      • Specific IP address to listen on one interface
    • 514: Port number to listen on (for example, 514, 1514, 6514)
  • Exporter configuration:

    • <customer_id>: Customer ID from the earlier step
    • malachiteingestion-pa.googleapis.com: Regional endpoint URL:
      • US: malachiteingestion-pa.googleapis.com
      • Europe: europe-malachiteingestion-pa.googleapis.com
      • Asia: asia-southeast1-malachiteingestion-pa.googleapis.com
      • See Regional Endpoints for the complete list
    • Adjust the creds_file_path depending on the platform:
      • Linux: /etc/bindplane-agent/ingestion-auth.json
      • Windows: C:\Program Files\observIQ OpenTelemetry Collector\ingestion-auth.json

Save the configuration file

  • After editing, save the file:
    • Linux: Press Ctrl+O, then Enter, then Ctrl+X
    • Windows: Click File > Save

Restart the Bindplane agent to apply the changes

  • To restart the Bindplane agent in Linux, run the following command:

    sudo systemctl restart observiq-otel-collector
    
    1. Verify the service is running:

      sudo systemctl status observiq-otel-collector
      
    2. Check logs for errors:

      sudo journalctl -u observiq-otel-collector -f
      
  • To restart the Bindplane agent in Windows, choose one of the following options:

    • Command Prompt or PowerShell as administrator:

      net stop observiq-otel-collector && net start observiq-otel-collector
      
    • Services console:

      1. Press Win+R, type services.msc, and press Enter.
      2. Locate observIQ OpenTelemetry Collector.
      3. Right-click and select Restart.
      4. Verify the service is running:

        sc query observiq-otel-collector
        
      5. Check logs for errors:

        type "C:\Program Files\observIQ OpenTelemetry Collector\log\collector.log"
        

Configure Riverbed SteelHead syslog forwarding

  1. Sign in to the SteelHead Management Console.
  2. Go to Administration > System Settings > Logging.
  3. Scroll to the Remote Syslog section.
  4. Click Add to add a new remote syslog server.
  5. Provide the following configuration details:
    • Server IP Address: Enter the IP address of the Bindplane agent host (for example, 192.168.1.100).
    • Port: Enter 514 (must match the Bindplane receiver port).
    • Protocol: Select UDP (must match the Bindplane receiver type).
  6. Click Apply.

UDM mapping table

Log Field UDM Mapping Logic
ephemeral_id_label, request_consumer_chain_label, sport_label, event_id_label, port_label, transport_label, sock_label, id_label, remote_inner_port_label, lport_label, rport_label, outer_lport_label, sfe_port_label, cfe_port_label, configuration_parameters_label, response_consumer_chain_label, client_connected_label, sportid_label, storeid_label, wan_tos_label, lan_tos_label, lan_classid_label, wan_classid_label, lan_classid_ingress_label, wan_classid_ingress_label, irm_region_label, irm_site_label, irm_environment_label, tag_labels additional.fields Merged from various label fields
auth_mechanism extensions.auth.mechanism Set to "LOCAL" based on conditions
extensions.auth.type Set to "TACACS" or "AUTHTYPE_UNSPECIFIED" based on conditions
host.architecture hardware.cpu_platform Set to host.architecture
intermediary, intermediary3 intermediary Merged from intermediary and intermediary3
agent.type, agent.version intermediary.application Set to "%{agent.type} %{agent.version}"
agent.type, agent.id intermediary.asset_id Set to "%{agent.type}: %{agent.id}"
agent.name, inter_hostname intermediary.hostname Value from agent.name if not empty, else inter_hostname
@createTimestamp metadata.collected_timestamp Copied from @createTimestamp
descript, desc, description, netflow.tcp_control_flags metadata.description Value from descript if not empty, else desc, else description, else set to "TCP Control Flags: %{netflow.tcp_control_flags}"
ts, log_timestamp metadata.event_timestamp Set from ts with date match if present, else from log_timestamp with date match
metadata.event_type Set to "NETWORK_FLOW", then changed based on conditions
logstash.ingest.timestamp metadata.ingested_timestamp Converted using date match from logstash.ingest.timestamp
event_data metadata.product_event_type Set to event_data
log_id metadata.product_log_id Set to log_id
metadata.product_name Set to "Steelhead"
metadata.vendor_name Set to "Riverbed"
network.community_id network.community_id Set to network.community_id
network.direction network.direction Set to uppercase network.direction if in [BROADCAST, INBOUND, OUTBOUND]
response_code network.http.response_code Converted to integer from response_code
network.transport network.ip_protocol Set to uppercase network.transport if not UNKNOWN
network.bytes network.sent_bytes Converted to uinteger from network.bytes
logstash.collect.host observer.hostname Set to logstash.collect.host if not an IP
observer.ip, collect_ip observer.ip Value from observer.ip, merged with collect_ip if logstash.collect.host is IP
observer.port observer.port Converted to integer from observer.port
source.ip, log.source.address, src_ip, cfe_ip, principal_user principal.asset.ip Merged from various IP sources
source.ip, log.source.address, src_ip, cfe_ip, principal_user principal.ip Merged from various IP sources
src_mac principal.mac Set to src_mac
source.port, src_port principal.port Converted to integer from source.port or src_port
cmd_line principal.process.command_line Set to cmd_line
user_name principal.user.email_addresses Set to user_name if matches email pattern
user_name principal.user.user_display_name Set to user_name if not matches email pattern
userid principal.user.userid Set to userid
security_result security_result Merged from security_result
event.category security_result.category_details Merged from event.category array
sec_description security_result.description Set to sec_description
syslog_severity security_result.severity Set to INFORMATIONAL if matches (?i)(DEFAULT|DEBUG|INFO|NOTICE), ERROR if (?i)ERROR, MEDIUM if (?i)WARNING, HIGH if (?i)(CRITICAL|ALERT|EMERGENCY)
syslog_severity security_result.severity_details Set to syslog_severity
hardware target.asset.hardware Merged from hardware
hostname, host.hostname target.asset.hostname Value from hostname if not empty, else host.hostname
destination.ip, target_ip, sfe_ip, ips target.asset.ip Merged from destination.ip, target_ip, sfe_ip, and host.ip array
host.id target.asset_id Set to "Host Id: %{host.id}"
hostname, host.hostname target.hostname Value from hostname if not empty, else host.hostname
destination.ip, target_ip, sfe_ip, ips target.ip Merged from destination.ip, target_ip, sfe_ip, and host.ip array
target_mac, macs target.mac Merged from target_mac and host.mac array
host.os.platform target.platform Set to "LINUX" if host.os.platform matches (?i)centos, else set to uppercase host.os.platform
host.os.kernel target.platform_patch_level Set to host.os.kernel
host.os.version target.platform_version Set to host.os.version
destination.port, target_port target.port Converted to integer from destination.port or target_port
uri target.url Set to uri
target_user target.user.userid Set to target_user

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