Collect Entrust Identity Verification (formerly Onfido) logs

Supported in:

This document explains how to ingest Entrust Identity Verification (formerly known as Onfido) logs to Google Security Operations using Google Cloud Storage V2. The parser transforms raw Onfido verification check and report logs into the Google SecOps UDM schema.

Entrust Identity Verification is a cloud-based identity verification platform that automates document verification, biometric analysis, and fraud detection. It provides a REST API for managing applicants, verification checks, and reports, enabling organizations to integrate identity verification workflows into their applications.

Before you begin

Make sure you have the following prerequisites:

  • A Google SecOps instance
  • A GCP project with Cloud Storage API enabled
  • Permissions to create and manage GCS buckets
  • Permissions to manage IAM policies on GCS buckets
  • Permissions to create Cloud Run services, Pub/Sub topics, and Cloud Scheduler jobs
  • An Entrust Identity Verification (formerly Onfido) account with API access
  • An Onfido API token with sufficient permissions to read checks and reports

Collect Onfido API credentials

Get API token

  1. Sign in to the Onfido Dashboard.
  2. Go to Developers > API Tokens.
  3. Copy an existing live API token, or click Generate API token to create a new one.
  4. Enter a name for the token (for example, Google Security Operations Integration).
  5. Select Live as the token type.
  6. Copy and save the API token securely.

Verify permissions

To verify the API token has the required permissions:

  1. Sign in to the Onfido Dashboard.
  2. Go to Developers > API Tokens.
  3. Confirm the token is listed with Live status and is not revoked.
  4. Verify the token has read access to checks and reports by testing API access.

Test API access

  • Test your credentials before proceeding with the integration:

    # Replace with your actual API token
    ONFIDO_API_TOKEN="your-api-token"
    
    # Test API access - list checks
    curl -v -H "Authorization: Token token=${ONFIDO_API_TOKEN}" \
      "[https://api.onfido.com/v3.6/checks](https://api.onfido.com/v3.6/checks)"
    

A successful response returns HTTP 200 with a JSON object containing a checks array.

Create Google Cloud Storage bucket

  1. Go to the Google Cloud Console.
  2. Select your project or create a new one.
  3. In the navigation menu, go to Cloud Storage > Buckets.
  4. Click Create bucket.

  5. Provide the following configuration details:

    Setting Value
    Name your bucket Enter a globally unique name (for example, onfido-verification-logs)
    Location type Choose based on your needs (Region, Dual-region, Multi-region)
    Location Select the location (for example, us-central1)
    Storage class Standard (recommended for frequently accessed logs)
    Access control Uniform (recommended)
    Protection tools Optional: Enable object versioning or retention policy
  6. Click Create.

Create service account for Cloud Run function

The Cloud Run function needs a service account with permissions to write to GCS bucket and be invoked by Pub/Sub.

Create service account

  1. In the GCP Console, go to IAM & Admin > Service Accounts.
  2. Click Create Service Account.
  3. Provide the following configuration details:
    • Service account name: Enter onfido-logs-collector-sa.
    • Service account description: Enter Service account for Cloud Run function to collect Onfido verification logs.
  4. Click Create and Continue.
  5. In the Grant this service account access to project section, add the following roles:
    1. Click Select a role.
    2. Search for and select Storage Object Admin.
    3. Click + Add another role.
    4. Search for and select Cloud Run Invoker.
    5. Click + Add another role.
    6. Search for and select Cloud Functions Invoker.
  6. Click Continue.
  7. Click Done.

These roles are required for:

  • Storage Object Admin: Write logs to GCS bucket and manage state files
  • Cloud Run Invoker: Allow Pub/Sub to invoke the function
  • Cloud Functions Invoker: Allow function invocation

Grant IAM permissions on GCS bucket

Grant the service account write permissions on the GCS bucket:

  1. Go to Cloud Storage > Buckets.
  2. Click your bucket name.
  3. Go to the Permissions tab.
  4. Click Grant access.
  5. Provide the following configuration details:
    • Add principals: Enter the service account email (for example, onfido-logs-collector-sa@PROJECT_ID.iam.gserviceaccount.com).
    • Assign roles: Select Storage Object Admin.
  6. Click Save.

Create Pub/Sub topic

Create a Pub/Sub topic that Cloud Scheduler will publish to and the Cloud Run function will subscribe to.

  1. In the GCP Console, go to Pub/Sub > Topics.
  2. Click Create topic.
  3. Provide the following configuration details:
    • Topic ID: Enter onfido-logs-trigger.
    • Leave other settings as default.
  4. Click Create.

Create Cloud Run function to collect logs

The Cloud Run function will be triggered by Pub/Sub messages from Cloud Scheduler to fetch verification checks and reports from the Onfido API and write them to GCS.

  1. In the GCP Console, go to Cloud Run.
  2. Click Create service.
  3. Select Function (use an inline editor to create a function).
  4. In the Configure section, provide the following configuration details:

    Setting Value
    Service name onfido-logs-collector
    Region Select region matching your GCS bucket (for example, us-central1)
    Runtime Select Python 3.12 or later
  5. In the Trigger (optional) section:

    1. Click + Add trigger.
    2. Select Cloud Pub/Sub.
    3. In Select a Cloud Pub/Sub topic, choose onfido-logs-trigger.
    4. Click Save.
  6. In the Authentication section:

    1. Select Require authentication.
    2. Check Identity and Access Management (IAM).
  7. Scroll down and expand Containers, Networking, Security.

  8. Go to the Security tab:

    • Service account: Select onfido-logs-collector-sa.
  9. Go to the Containers tab:

    1. Click Variables & Secrets.
    2. Click + Add variable for each environment variable:
    Variable Name Example Value Description
    GCS_BUCKET onfido-verification-logs GCS bucket name
    GCS_PREFIX onfido-logs Prefix for log files
    STATE_KEY onfido-logs/state.json State file path
    ONFIDO_API_TOKEN your-api-token-here Onfido API token
    MAX_RECORDS 1000 Max records per run
    PAGE_SIZE 100 Records per page
    LOOKBACK_HOURS 24 Initial lookback period
  10. In the Variables & Secrets section, scroll down to Requests:

    • Request timeout: Enter 600 seconds (10 minutes).
  11. Go to the Settings tab:

    • In the Resources section:
      • Memory: Select 512 MiB or higher.
      • CPU: Select 1.
  12. In the Revision scaling section:

    • Minimum number of instances: Enter 0.
    • Maximum number of instances: Enter 100 (or adjust based on expected load).
  13. Click Create.

  14. Wait for the service to be created (1-2 minutes).

  15. After the service is created, the inline code editor will open automatically.

Add function code

  1. Enter main in Function entry point.
  2. In the inline code editor, create two files:

    • First file: main.py:
    import functions_framework
    from google.cloud import storage
    import json
    import os
    import urllib3
    from datetime import datetime, timezone, timedelta
    import time
    
    # Initialize HTTP client with timeouts
    http = urllib3.PoolManager(
        timeout=urllib3.Timeout(connect=5.0, read=30.0),
        retries=False,
    )
    
    # Initialize Storage client
    storage_client = storage.Client()
    
    # Environment variables
    GCS_BUCKET = os.environ.get('GCS_BUCKET')
    GCS_PREFIX = os.environ.get('GCS_PREFIX', 'onfido-logs')
    STATE_KEY = os.environ.get('STATE_KEY', 'onfido-logs/state.json')
    ONFIDO_API_TOKEN = os.environ.get('ONFIDO_API_TOKEN')
    MAX_RECORDS = int(os.environ.get('MAX_RECORDS', '1000'))
    PAGE_SIZE = int(os.environ.get('PAGE_SIZE', '100'))
    LOOKBACK_HOURS = int(os.environ.get('LOOKBACK_HOURS', '24'))
    
    API_BASE = '[https://api.onfido.com/v3.6](https://api.onfido.com/v3.6)'
    
    def parse_datetime(value: str) -> datetime:
        """Parse ISO datetime string to datetime object."""
        if value.endswith("Z"):
            value = value[:-1] + "+00:00"
        return datetime.fromisoformat(value)
    
    @functions_framework.cloud_event
    def main(cloud_event):
        """
        Cloud Run function triggered by Pub/Sub to fetch Onfido verification
        checks and reports and write to GCS.
    
        Args:
            cloud_event: CloudEvent object containing Pub/Sub message
        """
    
        if not all([GCS_BUCKET, ONFIDO_API_TOKEN]):
            print('Error: Missing required environment variables')
            return
    
        try:
            # Get GCS bucket
            bucket = storage_client.bucket(GCS_BUCKET)
    
            # Load state
            state = load_state(bucket, STATE_KEY)
    
            # Determine time window
            now = datetime.now(timezone.utc)
            last_time = None
    
            if isinstance(state, dict) and state.get("last_event_time"):
                try:
                    last_time = parse_datetime(state["last_event_time"])
                    # Overlap by 2 minutes to catch any delayed events
                    last_time = last_time - timedelta(minutes=2)
                except Exception as e:
                    print(f"Warning: Could not parse last_event_time: {e}")
    
            if last_time is None:
                last_time = now - timedelta(hours=LOOKBACK_HOURS)
    
            print(f"Fetching logs from {last_time.isoformat()} to {now.isoformat()}")
    
            # Fetch checks
            checks, newest_check_time = fetch_checks(
                api_token=ONFIDO_API_TOKEN,
                start_time=last_time,
                end_time=now,
                page_size=PAGE_SIZE,
                max_records=MAX_RECORDS,
            )
    
            # Fetch reports for each check
            all_records = []
            for check in checks:
                check_record = check.copy()
                check_id = check.get('id')
                if check_id:
                    reports = fetch_reports(api_token=ONFIDO_API_TOKEN, check_id=check_id)
                    check_record['reports'] = reports
                all_records.append(check_record)
    
            if not all_records:
                print("No new log records found.")
                save_state(bucket, STATE_KEY, now.isoformat())
                return
    
            # Write to GCS as NDJSON
            timestamp = now.strftime('%Y%m%d_%H%M%S')
            object_key = f"{GCS_PREFIX}/logs_{timestamp}.ndjson"
            blob = bucket.blob(object_key)
    
            ndjson = '\n'.join([json.dumps(record, ensure_ascii=False) for record in all_records]) + '\n'
            blob.upload_from_string(ndjson, content_type='application/x-ndjson')
    
            print(f"Wrote {len(all_records)} records to gs://{GCS_BUCKET}/{object_key}")
    
            # Update state with newest event time
            if newest_check_time:
                save_state(bucket, STATE_KEY, newest_check_time)
            else:
                save_state(bucket, STATE_KEY, now.isoformat())
    
            print(f"Successfully processed {len(all_records)} records")
    
        except Exception as e:
            print(f'Error processing logs: {str(e)}')
            raise
    
    def load_state(bucket, key):
        """Load state from GCS."""
        try:
            blob = bucket.blob(key)
            if blob.exists():
                state_data = blob.download_as_text()
                return json.loads(state_data)
        except Exception as e:
            print(f"Warning: Could not load state: {e}")
    
        return {}
    
    def save_state(bucket, key, last_event_time_iso: str):
        """Save the last event timestamp to GCS state file."""
        try:
            state = {'last_event_time': last_event_time_iso}
            blob = bucket.blob(key)
            blob.upload_from_string(
                json.dumps(state, indent=2),
                content_type='application/json'
            )
            print(f"Saved state: last_event_time={last_event_time_iso}")
        except Exception as e:
            print(f"Warning: Could not save state: {e}")
    
    def fetch_checks(api_token: str, start_time: datetime, end_time: datetime, page_size: int, max_records: int):
        """
        Fetch verification checks from the Onfido API with pagination and rate limiting.
    
        Args:
            api_token: Onfido API token
            start_time: Start time for check query
            end_time: End time for check query
            page_size: Number of records per page
            max_records: Maximum total records to fetch
    
        Returns:
            Tuple of (checks list, newest_event_time ISO string)
        """
        headers = {
            'Authorization': f'Token token={api_token}',
            'Accept': 'application/json',
            'User-Agent': 'GoogleSecOps-OnfidoCollector/1.0'
        }
    
        records = []
        newest_time = None
        page_num = 0
        backoff = 1.0
        current_page = 1
    
        while True:
            page_num += 1
    
            if len(records) >= max_records:
                print(f"Reached max_records limit ({max_records})")
                break
    
            url = f"{API_BASE}/checks?page={current_page}&per_page={page_size}"
    
            try:
                response = http.request('GET', url, headers=headers)
    
                # Handle rate limiting with exponential backoff
                if response.status == 429:
                    retry_after = int(response.headers.get('Retry-After', str(int(backoff))))
                    print(f"Rate limited (429). Retrying after {retry_after}s...")
                    time.sleep(retry_after)
                    backoff = min(backoff * 2, 30.0)
                    continue
    
                backoff = 1.0
    
                if response.status != 200:
                    print(f"HTTP Error: {response.status}")
                    response_text = response.data.decode('utf-8')
                    print(f"Response body: {response_text}")
                    return [], None
    
                data = json.loads(response.data.decode('utf-8'))
    
                page_results = data.get('checks', [])
    
                if not page_results:
                    print(f"No more results (empty page)")
                    break
    
                # Filter checks within the time window
                filtered = []
                for check in page_results:
                    created_at = check.get('created_at')
                    if created_at:
                        try:
                            check_time = parse_datetime(created_at)
                            if start_time <= check_time <= end_time:
                                filtered.append(check)
                            if newest_time is None or check_time > parse_datetime(newest_time):
                                newest_time = created_at
                        except Exception as e:
                            print(f"Warning: Could not parse check time: {e}")
                            filtered.append(check)
    
                print(f"Page {page_num}: Retrieved {len(page_results)} checks, {len(filtered)} in time window")
                records.extend(filtered)
    
                # Check for more results
                if len(page_results) < page_size:
                    print(f"Reached last page (size={len(page_results)} < limit={page_size})")
                    break
    
                current_page += 1
    
            except Exception as e:
                print(f"Error fetching checks: {e}")
                return [], None
    
        print(f"Retrieved {len(records)} total checks from {page_num} pages")
        return records[:max_records], newest_time
    
    def fetch_reports(api_token: str, check_id: str):
        """
        Fetch reports for a specific check from the Onfido API.
    
        Args:
            api_token: Onfido API token
            check_id: Check ID to fetch reports for
    
        Returns:
            List of report objects
        """
        headers = {
            'Authorization': f'Token token={api_token}',
            'Accept': 'application/json',
            'User-Agent': 'GoogleSecOps-OnfidoCollector/1.0'
        }
    
        url = f"{API_BASE}/reports?check_id={check_id}"
    
        try:
            response = http.request('GET', url, headers=headers)
    
            if response.status == 429:
                time.sleep(2)
                response = http.request('GET', url, headers=headers)
    
            if response.status != 200:
                print(f"Error fetching reports for check {check_id}: HTTP {response.status}")
                return []
    
            data = json.loads(response.data.decode('utf-8'))
            reports = data.get('reports', [])
            return reports
    
        except Exception as e:
            print(f"Error fetching reports for check {check_id}: {e}")
            return []
    
    • Second file: requirements.txt:
    functions-framework==3.*
    google-cloud-storage==2.*
    urllib3>=2.0.0
    
  3. Click Deploy to save and deploy the function.

  4. Wait for deployment to complete (2-3 minutes).

Create Cloud Scheduler job

Cloud Scheduler will publish messages to the Pub/Sub topic at regular intervals, triggering the Cloud Run function.

  1. In the GCP Console, go to Cloud Scheduler.
  2. Click Create Job.

  3. Provide the following configuration details:

    Setting Value
    Name onfido-logs-collector-hourly
    Region Select same region as Cloud Run function
    Frequency 0 * * * * (every hour, on the hour)
    Timezone Select timezone (UTC recommended)
    Target type Pub/Sub
    Topic Select onfido-logs-trigger
    Message body {} (empty JSON object)
  4. Click Create.

Schedule frequency options

Choose frequency based on log volume and latency requirements:

Frequency Cron Expression Use Case
Every 5 minutes */5 * * * * High-volume, low-latency
Every 15 minutes */15 * * * * Medium volume
Every hour 0 * * * * Standard (recommended)
Every 6 hours 0 */6 * * * Low volume, batch processing
Daily 0 0 * * * Historical data collection

Test the integration

  1. In the Cloud Scheduler console, find your job.
  2. Click Force run to trigger the job manually.
  3. Wait a few seconds.
  4. Go to Cloud Run > Services.
  5. Click on onfido-logs-collector.
  6. Click the Logs tab.
  7. Verify the function executed successfully. Look for:

    Fetching logs from YYYY-MM-DDTHH:MM:SS+00:00 to YYYY-MM-DDTHH:MM:SS+00:00
    Page 1: Retrieved X checks, X in time window
    Wrote X records to gs://bucket-name/onfido-logs/logs_YYYYMMDD_HHMMSS.ndjson
    Successfully processed X records
    
  8. Go to Cloud Storage > Buckets.

  9. Click your bucket name.

  10. Navigate to the onfido-logs/ folder.

  11. Verify that a new .ndjson file was created with the current timestamp.

If you see errors in the logs:

  • HTTP 401: Check the Onfido API token in environment variables
  • HTTP 403: Verify the API token has live access and is not revoked
  • HTTP 429: Rate limiting - function will automatically retry with backoff
  • Missing environment variables: Check all required variables are set

Configure a feed in Google SecOps to ingest Onfido logs

  1. Go to SIEM Settings > Feeds.
  2. Click Add New Feed.
  3. Click Configure a single feed.
  4. In the Feed name field, enter a name for the feed (for example, Onfido Verification Logs).
  5. Select Google Cloud Storage V2 as the Source type.
  6. Select Onfido as the Log type.
  7. Click Get Service Account. A unique service account email will be displayed, for example:

    chronicle-12345678@chronicle-gcp-prod.iam.gserviceaccount.com
    
  8. Copy this email address. You will use it in the next step.

  9. Click Next.

  10. Specify values for the following input parameters:

    • Storage bucket URL: Enter the GCS bucket URI with the prefix path:

      gs://onfido-verification-logs/onfido-logs/
      
      • Replace:
        • onfido-verification-logs: Your GCS bucket name.
        • onfido-logs: Optional prefix/folder path where logs are stored (leave empty for root).
    • Source deletion option: Select the deletion option according to your preference:

      • Never: Never deletes any files after transfers (recommended for testing).
      • Delete transferred files: Deletes files after successful transfer.
      • Delete transferred files and empty directories: Deletes files and empty directories after successful transfer.
    • Maximum File Age: Include files modified in the last number of days. Default is 180 days.

    • Asset namespace: The asset namespace.

    • Ingestion labels: The label to be applied to the events from this feed.

  11. Click Next.

  12. Review your new feed configuration in the Finalize screen, and then click Submit.

Grant IAM permissions to the Google SecOps service account

The Google SecOps service account needs Storage Object Viewer role on your GCS bucket.

  1. Go to Cloud Storage > Buckets.
  2. Click your bucket name.
  3. Go to the Permissions tab.
  4. Click Grant access.

  5. Provide the following configuration details:

    • Add principals: Paste the Google SecOps service account email.
    • Assign roles: Select Storage Object Viewer.
  6. Click Save.

UDM mapping table

Log Field UDM Mapping Logic
read_only_udm.metadata.vendor_name Set to "ONFIDO".
read_only_udm.metadata.product_name Set to "ONFIDO".
read_only_udm.metadata.log_type Set to "ONFIDO".

Need more help? Get answers from Community members and Google SecOps professionals.