Collect Omnissa Workspace ONE UEM (formerly VMware Workspace ONE) logs

Supported in:

Google SecOps SIEM

This document explains how to ingest Omnissa Workspace ONE UEM (formerly known as VMware Workspace ONE) logs to Google Security Operations using Bindplane.

Omnissa Workspace ONE UEM is a unified endpoint management platform that enables organizations to manage and secure devices, applications, and data across mobile, desktop, rugged, and IoT endpoints. The parser normalizes syslog messages from Workspace ONE UEM, extracting fields such as device compliance events, application management actions, enrollment status changes, and console administration activities, and maps them to the Unified Data Model (UDM).

Before you begin

Make sure you have the following prerequisites: * A Google SecOps instance * Windows Server 2016 or later, or Linux host with systemd * Network connectivity between the Bindplane agent and the Omnissa Workspace ONE UEM console * If running behind a proxy, ensure firewall ports are open per the Bindplane agent requirements * Administrative access to the Omnissa Workspace ONE UEM console

Get Google SecOps credentials for the Bindplane agent

To authenticate the Bindplane agent to Google SecOps, choose one of the following methods:

• New deployments: Use the Chronicle API (Option 1).
• Legacy deployments: Continue using the ingestion authentication file (Option 2) until the Ingestion API is discontinued on July 20, 2027.

Option 1: Create a service account for the Chronicle API (recommended)

1. Sign in to the Google Cloud console and select the Google Cloud project that is linked to your Google SecOps instance.
2. Go to IAM & Admin > Service Accounts.
3. Click Create service account.
4. Provide the following configuration details:
   • Service account name: Enter a name for the account (for example, bindplane-ingest).
   • Service account description: Enter a description (for example, Bindplane agent log ingestion).
5. Click Create and continue.
6. In the Grant this service account access to project section, click Select a role and select Chronicle Editor.
7. Click Continue, and then click Done.
8. Click the service account you created, and then go to the Keys tab.
9. Click Add key > Create new key.
10. Select JSON and click Create. The key file is downloaded to your computer.
11. Save the key file as ingestion-auth.json in the Bindplane collector directory (/opt/observiq-otel-collector/ingestion-auth.json on Linux or C:\Program Files\observIQ OpenTelemetry Collector\ingestion-auth.json on Windows), or update creds_file_path in config.yaml to match the path where you save it.
12. Go to IAM & Admin > Settings and copy the Project number. You'll need it for the exporter configuration.

Note: The JSON key is a credential. Restrict access to the file on the Bindplane host and rotate the key according to your organization's policy.

Option 2: Download the ingestion authentication file (legacy)

1. Sign in to the Google SecOps console.
2. Go to SIEM Settings > Collection Agents.
3. Download the ingestion authentication file.
4. Save the file securely on the system where the Bindplane agent will be installed.

Note: This file authenticates the agent to the legacy Ingestion API (malachiteingestion-pa.googleapis.com), which Google has scheduled for end of life on July 20, 2027. Plan to move to Option 1 before that date.

Get Google SecOps customer ID

1. Sign in to the Google SecOps console.
2. Go to SIEM Settings > Profile.

3. Copy and save the Customer ID from the Organization Details section.

   Note: The customer ID is required for configuring the Bindplane agent exporter.

Install the Bindplane agent

Install the Bindplane agent on your Windows or Linux operating system according to the following instructions.

Windows installation

1. Open Command Prompt or PowerShell as an administrator.

2. Run the following command:

   msiexec /i "[https://github.com/observIQ/bindplane-agent/releases/latest/download/observiq-otel-collector.msi](https://github.com/observIQ/bindplane-agent/releases/latest/download/observiq-otel-collector.msi)" /quiet
   

3. Wait for the installation to complete.

4. Verify the installation by running:

   sc query observiq-otel-collector
   

The service should show as RUNNING.

Linux installation

1. Open a terminal with root or sudo privileges.

2. Run the following command:

   sudo sh -c "$(curl -fsSlL [https://github.com/observiq/bindplane-agent/releases/latest/download/install_unix.sh](https://github.com/observiq/bindplane-agent/releases/latest/download/install_unix.sh))" install_unix.sh
   

3. Wait for the installation to complete.

4. Verify the installation by running:

   sudo systemctl status observiq-otel-collector
   

The service should show as active (running).

Additional installation resources

For additional installation options and troubleshooting, see Bindplane agent installation guide.

Note: The Chronicle API exporter configuration requires Bindplane collector v1.106.0 or later. The previous commands install the latest release. If you're updating an existing installation, upgrade the collector before changing the configuration.

Configure Bindplane agent to ingest syslog and send to Google SecOps

Locate the configuration file

• Linux:

  sudo nano /opt/observiq-otel-collector/config.yaml
  

• Windows:

  notepad "C:\Program Files\observIQ OpenTelemetry Collector\config.yaml"
  

Edit the configuration file

• Replace the entire contents of config.yaml with the following configuration:

  receivers:
    tcplog:
      listen_address: "0.0.0.0:514"
  
  exporters:
    chronicle/workspace_one:
      protocol: https
      # Region of your instance, for example us, europe, asia-southeast1
      location: <LOCATION>
      # Project number of the Google Cloud project linked to the instance
      project: '<PROJECT_NUMBER>'
      compression: gzip
      creds_file_path: '/opt/observiq-otel-collector/ingestion-auth.json'
      customer_id: '<customer_id>'
      endpoint: chronicle.googleapis.com
      log_type: VMWARE_WORKSPACE_ONE
      raw_log_field: body
  
  service:
    pipelines:
      logs/workspace_one_to_chronicle:
        receivers:
          - tcplog
        exporters:
          - chronicle/workspace_one
  

Configuration parameters

Replace the following placeholders:

Receiver configuration:

• listen_address: IP address and port to listen on:
  • 0.0.0.0 to listen on all interfaces (recommended)
  • Port 514 is the standard syslog port (requires root on Linux; use 1514 for non-root)

Exporter configuration:

• creds_file_path: Full path to the service account JSON key file (Option 1):
  • Linux: /opt/observiq-otel-collector/ingestion-auth.json
  • Windows: C:\Program Files\observIQ OpenTelemetry Collector\ingestion-auth.json
• customer_id: Customer ID copied from the Google SecOps console
• location: Replace <LOCATION> with the region of your Google SecOps instance (for example, us, europe, or asia-southeast1). The exporter prefixes chronicle.googleapis.com with this value. See Regional Endpoints for the complete list.
• project: Replace <PROJECT_NUMBER> with the project number from IAM & Admin > Settings.
• endpoint: Keep set to chronicle.googleapis.com.

Legacy ingestion API exporter

• If you use the ingestion authentication file from Option 2, replace the exporters block with the following. Set creds_file_path to the path to the ingestion authentication file, and if your instance is outside the US, replace malachiteingestion-pa.googleapis.com with your regional endpoint (for example, europe-malachiteingestion-pa.googleapis.com).

  exporters:
    chronicle/workspace_one:
      compression: gzip
      creds_file_path: '/opt/observiq-otel-collector/ingestion-auth.json'
      customer_id: '<customer_id>'
      endpoint: malachiteingestion-pa.googleapis.com
      log_type: VMWARE_WORKSPACE_ONE
      raw_log_field: body
  

Note: This exporter will stop working when the Ingestion API is discontinued on July 20, 2027.

Save the configuration file

• After editing, save the file:
  • Linux: Press Ctrl+O, then Enter, then Ctrl+X
  • Windows: Click File > Save

Restart the Bindplane agent to apply the changes

To restart the Bindplane agent in Linux:

1. Run the following command:

   sudo systemctl restart observiq-otel-collector
   

2. Verify the service is running:

   sudo systemctl status observiq-otel-collector
   

3. Check logs for errors:

   sudo journalctl -u observiq-otel-collector -f
   

To restart the Bindplane agent in Windows, choose one of the following options:

• Command Prompt or PowerShell as administrator:

  net stop observiq-otel-collector && net start observiq-otel-collector
  

• Services console:

  1. Press Win+R, type services.msc, and press Enter.
  2. Locate observIQ OpenTelemetry Collector.

  3. Right-click and select Restart.

  4. Verify the service is running:

     sc query observiq-otel-collector
     

  5. Check logs for errors:

     type "C:\Program Files\observIQ OpenTelemetry Collector\log\collector.log"
     

Configure syslog forwarding in Omnissa Workspace ONE UEM

1. Sign in to the Omnissa Workspace ONE UEM console.
2. Go to Settings > System > Enterprise Integration > Syslog.
3. Select Enabled to turn on syslog integration.

4. Provide the following configuration details:

   • Hostname: Enter the IP address or hostname of the Bindplane agent host (for example, 192.168.1.100).
   • Port: Enter 514.
   • Protocol: Select TCP.
   • Syslog Facility: Select Local0 or another facility appropriate for your environment.
   • Message Tag: Enter a descriptive tag (for example, WorkspaceONE).
   Note: The protocol and port must match the Bindplane agent receiver configuration. This guide uses TCP on port 514.

5. In the Event Categories section, select the event types to forward:

   • Device Events - enrollment, compliance, and device status changes
   • Console Events - administrator actions and configuration changes
   • Application Events - application installation, removal, and management actions
   • Compliance Events - compliance policy violations and remediation actions

6. Click Save to apply the syslog configuration.

7. Verify that logs are being sent by checking the Bindplane agent logs.

   Note: In Workspace ONE UEM console version 2410 and later, the UI may display updated Omnissa branding while some internal references may still show VMware or AirWatch naming. This does not affect syslog functionality.

UDM Mapping Table

Log Field	UDM Mapping	Logic
AdminAccount	principal.user.userid	The AdminAccount from the raw log is mapped to the principal.user.userid field.
Application	target.application	The Application field from the raw log is mapped to the target.application field.
ApplicationUUID	additional.fields	The ApplicationUUID field from the raw log is added as a key-value pair to the additional.fields array in the UDM. The key is "ApplicationUUID".
BytesReceived	network.received_bytes	The BytesReceived field from the raw log is mapped to the network.received_bytes field.
Device	target.hostname	The Device field from the raw log is mapped to the target.hostname field.
FriendlyName	target.hostname	The FriendlyName field from the raw log is mapped to the target.hostname field when Device is not available.
GroupManagementData	security_result.description	The GroupManagementData field from the raw log is mapped to the security_result.description field.
Hmac	additional.fields	The Hmac field from the raw log is added as a key-value pair to the additional.fields array in the UDM. The key is "Hmac".
LoginSessionID	network.session_id	The LoginSessionID field from the raw log is mapped to the network.session_id field.
LogDescription	metadata.description	The LogDescription field from the raw log is mapped to the metadata.description field.
MessageText	metadata.description	The MessageText field from the raw log is mapped to the metadata.description field.
OriginatingOrganizationGroup	principal.user.group_identifiers	The OriginatingOrganizationGroup field from the raw log is mapped to the principal.user.group_identifiers field.
OwnershipType	additional.fields	The OwnershipType field from the raw log is added as a key-value pair to the additional.fields array in the UDM. The key is "OwnershipType".
Profile	target.resource.name	The Profile field from the raw log is mapped to the target.resource.name field when ProfileName is not available.
ProfileName	target.resource.name	The ProfileName field from the raw log is mapped to the target.resource.name field.
Request Url	target.url	The Request Url field from the raw log is mapped to the target.url field.
SmartGroupName	target.group.group_display_name	The SmartGroupName field from the raw log is mapped to the target.group.group_display_name field.
Tags	additional.fields	The Tags field from the raw log is added as a key-value pair to the additional.fields array in the UDM. The key is "Tags".
User	target.user.userid	The User field from the raw log is mapped to the target.user.userid field. The Event Category from the raw log is added as a key-value pair to the additional.fields array in the UDM. The key is "Event Category". The Event Module from the raw log is added as a key-value pair to the additional.fields array in the UDM. The key is "Event Module". The Event Source from the raw log is added as a key-value pair to the additional.fields array in the UDM. The key is "Event Source". Set to "SSO" by the parser for specific events. Derived from the raw log's timestamp. The parser extracts the date and time from the raw log and converts it to a UDM timestamp. Determined by the parser based on the event_name and other fields. See parser code for the mapping logic. Set to "AIRWATCH" by the parser. The event_name from the raw log is mapped to the metadata.product_event_type field. Set to "AirWatch" by the parser. Set to "VMWare" by the parser. The domain from the raw log is mapped to the principal.administrative_domain field. The hostname is extracted from the device_name field in the raw log or mapped from the Device or FriendlyName fields. The sys_ip from the raw log is mapped to the principal.ip field. Extracted from the raw log for certain event types. Extracted from the raw log for certain event types. The user_name from the raw log is mapped to the principal.user.userid field. Extracted from the raw log for certain event types. Set by the parser for specific events. Set by the parser for specific events. The event_category from the raw log is mapped to the security_result.category_details field. Extracted from the raw log for certain event types. Extracted from the raw log for certain event types. The domain from the raw log is mapped to the target.administrative_domain field. Constructed by combining DeviceSerialNumber and DeviceUdid from the raw log for the "DeleteDeviceRequested" event. Extracted from the raw log for certain event types. Extracted from the raw log for certain event types. The sys_ip or other IP addresses from the raw log are mapped to the target.ip field. Extracted from the raw log for certain event types. Extracted from the raw log for certain event types. Set by the parser for specific events. Extracted from the raw log for certain event types. Extracted from the raw log for certain event types. Extracted from the raw log for certain event types.

Change Log

View the Change Log for this parser

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