Collect Ivanti Neurons for MDM (formerly MobileIron) logs

Supported in:

Google secops SIEM

This document explains how to ingest Ivanti Neurons for MDM (formerly known as MobileIron) logs to Google Security Operations using Bindplane.

Ivanti Neurons for MDM is a unified endpoint management (UEM) platform that enables organizations to secure and manage mobile devices, applications, and content across iOS, Android, macOS, and Windows environments. It provides device enrollment, policy enforcement, compliance monitoring, app distribution, and threat detection capabilities for enterprise mobility management.

Before you begin

Make sure you have the following prerequisites:

A Google SecOps instance.
A Windows 2016 or later or Linux host with systemd.
If running behind a proxy, ensure firewall ports are open per the Bindplane agent requirements.
Privileged access to the Ivanti Neurons for MDM admin console.

Get Google SecOps ingestion authentication file

Sign in to the Google SecOps console.
Go to SIEM Settings > Collection Agents.
Download the Ingestion Authentication File.
- Save the file securely on the system where Bindplane will be installed.

Get Google SecOps customer ID

Sign in to the Google SecOps console.
Go to SIEM Settings > Profile.
Copy and save the Customer ID from the Organization Details section.

Install the Bindplane agent

Install the Bindplane agent on your Windows or Linux operating system according to the following instructions.

Windows installation

Open the Command Prompt or PowerShell as an administrator.

Run the following command:

msiexec /i "https://github.com/observIQ/bindplane-agent/releases/latest/download/observiq-otel-collector.msi" /quiet

Linux installation

Open a terminal with root or sudo privileges.

Run the following command:

sudo sh -c "$(curl -fsSlL https://github.com/observiq/bindplane-agent/releases/latest/download/install_unix.sh)" install_unix.sh

Additional installation resources

For additional installation options, consult this installation guide.

Configure the Bindplane agent to ingest Syslog and send to Google SecOps

Access the configuration file:
- Locate the config.yaml file. Typically, it's in the /observiq-otel-collector/ directory on Linux or in the installation directory on Windows.
- Open the file using a text editor (for example, nano, vi, or Notepad).

Edit the config.yaml file as follows:

receivers:
  tcplog:
    listen_address: "0.0.0.0:514"

exporters:
  chronicle/chronicle_w_labels:
    compression: gzip
    creds_file_path: '/path/to/ingestion-authentication-file.json'
    customer_id: '<customer_id>'
    endpoint: malachiteingestion-pa.googleapis.com
    log_type: MOBILEIRON
    raw_log_field: body
    ingestion_labels:

service:
  pipelines:
    logs/source0__chronicle_w_labels-0:
      receivers:
        - tcplog
      exporters:
        - chronicle/chronicle_w_labels

Replace the port and IP address as required in your infrastructure.
Replace <customer_id> with the actual Customer ID.
Update /path/to/ingestion-authentication-file.json to the file path where the authentication file was saved in the Get Google SecOps ingestion authentication file step.

Restart the Bindplane agent to apply the changes

To restart the Bindplane agent in Linux:

Run the following command:

sudo systemctl restart observiq-otel-collector

Verify the service is running:

sudo systemctl status observiq-otel-collector

Check logs for errors:

sudo journalctl -u observiq-otel-collector -f

To restart the Bindplane agent in Windows:

Choose one of the following options:
- Command Prompt or PowerShell as administrator:
```
net stop observiq-otel-collector && net start observiq-otel-collector
```
- Services console:
  1. Press Win+R, type services.msc, and press Enter.
  2. Locate observIQ OpenTelemetry Collector.
  3. Right-click and select Restart.
Verify the service is running:
```
sc query observiq-otel-collector
```

Check logs for errors:

type "C:\Program Files\observIQ OpenTelemetry Collector\log\collector.log"

Configure Ivanti Neurons for MDM syslog forwarding

Sign in to the Ivanti Neurons for MDM admin console.
Go to Settings > Syslog.
Click Add to create a new syslog configuration.
Provide the following configuration details:
- Host: Enter the IP address of the Bindplane agent host.
- Port: Enter 514.
- Protocol: Select TCP.
In the Event Types section, select the event categories to forward:
- Device events
- Compliance events
- Security events
- Admin events
Click Save to apply the syslog configuration.

Note: Verify that the Ivanti Neurons for MDM appliance can reach the Bindplane agent host on TCP port 514. Check the Bindplane agent logs to confirm that syslog messages are being received.

UDM mapping table

Log Field	UDM Mapping	Logic
`COMMAND_label`	`additional.fields`	Merged
`NI_label`	`additional.fields`	Merged
`PR_label`	`additional.fields`	Merged
`RES_label`	`additional.fields`	Merged
`SHR_label`	`additional.fields`	Merged
`S_label`	`additional.fields`	Merged
`SystemType_label`	`additional.fields`	Merged
`VIRT_label`	`additional.fields`	Merged
`apache_error_code_label`	`additional.fields`	Merged
`attempts_label`	`additional.fields`	Merged
`b_label`	`additional.fields`	Merged
`bi_label`	`additional.fields`	Merged
`bo_label`	`additional.fields`	Merged
`buff_label`	`additional.fields`	Merged
`cache_label`	`additional.fields`	Merged
`cpuTIME_label`	`additional.fields`	Merged
`cpu_percent_label`	`additional.fields`	Merged
`cs_label`	`additional.fields`	Merged
`duration_ms_label`	`additional.fields`	Merged
`error_code_label`	`additional.fields`	Merged
`free_label`	`additional.fields`	Merged
`in_label`	`additional.fields`	Merged
`ip_in_bracket_label`	`additional.fields`	Merged
`log_year_label`	`additional.fields`	Merged
`mem_percent_label`	`additional.fields`	Merged
`module_label`	`additional.fields`	Merged
`ns_1_label`	`additional.fields`	Merged
`pctCPU_label`	`additional.fields`	Merged
`pctMEM_label`	`additional.fields`	Merged
`product_label`	`additional.fields`	Merged
`r_label`	`additional.fields`	Merged
`rss_label`	`additional.fields`	Merged
`safepoint_ns_1_label`	`additional.fields`	Merged
`safepoint_ns_2_label`	`additional.fields`	Merged
`si_label`	`additional.fields`	Merged
`so_label`	`additional.fields`	Merged
`st_label`	`additional.fields`	Merged
`start_label`	`additional.fields`	Merged
`stat_label`	`additional.fields`	Merged
`swpd_label`	`additional.fields`	Merged
`sy_label`	`additional.fields`	Merged
`t1_label`	`additional.fields`	Merged
`tag_label`	`additional.fields`	Merged
`token_id_label`	`additional.fields`	Merged
`us_label`	`additional.fields`	Merged
`vsz_label`	`additional.fields`	Merged
`wa_label`	`additional.fields`	Merged
`has_target_user`	`extensions.auth.type`	Mapped: `true` → `MACHINE`
`host`	`intermediary.asset.hostname`	Directly mapped
`host`	`intermediary.hostname`	Directly mapped
`ip_1`	`intermediary.ip`	Merged
`desc`	`metadata.description`	Directly mapped
`kv_msg`	`metadata.description`	Directly mapped
`msg`	`metadata.description`	Directly mapped
`date_time`	`metadata.event_timestamp`	Parsed as `yyyy-MM-dd--HH-mm-ss`
`policyViolatedAt`	`metadata.event_timestamp`	Parsed as `UNIX_MS`
`time`	`metadata.event_timestamp`	Parsed as `yyyy-MM-ddTHH:mm:ss.SSS+0000`
`time_1`	`metadata.event_timestamp`	Parsed as `UNIX`
`timestamp`	`metadata.event_timestamp`	Parsed as `yyyy-MM-ddTHH:mm:ss.SSSSSS+00:00`
`ts`	`metadata.event_timestamp`	Parsed as `MMM DD HH:mm:ss`
`action`	`metadata.event_type`	Mapped: `Started Session` → `USER_UNCATEGORIZED`
`has_resource`	`metadata.event_type`	Mapped: `true` → `USER_RESOURCE_ACCESS`
`has_target_user`	`metadata.event_type`	Mapped: `true` → `USER_LOGOUT`
`principal_mid_present`	`metadata.event_type`	Mapped: `true` → `NETWORK_CONNECTION`, `true` → `STATUS_UPDATE`
`msgid`	`metadata.product_log_id`	Directly mapped
`version`	`metadata.product_version`	Directly mapped
`protocol`	`network.application_protocol`	Directly mapped
`protocol_version`	`network.application_protocol_version`	Directly mapped
`http_method`	`network.http.method`	Directly mapped
`method`	`network.http.method`	Directly mapped
`referrer`	`network.http.referral_url`	Directly mapped
`url`	`network.http.referral_url`	Directly mapped
`http_status`	`network.http.response_code`	Renamed/mapped
`user_agent`	`network.http.user_agent`	Directly mapped
`response_size`	`network.received_bytes`	Renamed/mapped
`sessionId`	`network.session_id`	Directly mapped
`cipher`	`network.tls.cipher`	Directly mapped
`tls_version`	`network.tls.version`	Directly mapped
`app_name`	`principal.application`	Directly mapped
`hardware`	`principal.asset.hardware`	Merged
`client_ip`	`principal.asset.ip`	Merged
`src_ip`	`principal.asset.ip`	Merged
`platformType`	`principal.asset.platform_software.platform`	Mapped: `(?i)Windows` → `WINDOWS`, `(?i)(MAC/OS X/IOS)` → `MAC`, `(?i)Linux` → `LINUX`
`platformType`	`principal.asset.platform_software.platform_version`	Directly mapped
`platformVersion`	`principal.asset.platform_software.platform_version`	Directly mapped
`id`	`principal.asset.product_object_id`	Directly mapped
`client_ip`	`principal.ip`	Merged
`src_ip`	`principal.ip`	Merged
`client_port`	`principal.port`	Directly mapped
`PID`	`principal.process.pid`	Directly mapped
`procid`	`principal.process.pid`	Directly mapped
`idle_label`	`principal.resource.attribute.labels`	Merged
`iowait_label`	`principal.resource.attribute.labels`	Merged
`nice_label`	`principal.resource.attribute.labels`	Merged
`steal_label`	`principal.resource.attribute.labels`	Merged
`system_label`	`principal.resource.attribute.labels`	Merged
`user_label`	`principal.resource.attribute.labels`	Merged
`emailAddress`	`principal.user.email_addresses`	Merged
`firstName`	`principal.user.first_name`	Directly mapped
`lastName`	`principal.user.last_name`	Directly mapped
`displayName`	`principal.user.user_display_name`	Directly mapped
`USER`	`principal.user.userid`	Directly mapped
`username`	`principal.user.userid`	Directly mapped
`policy_Violated_At`	`security_result.about.labels`	Merged
`sr_action`	`security_result.action`	Merged
`category`	`security_result.category`	Merged
`complianceViolationTypeToReason.BLACKLIST_APPS`	`security_result.description`	Directly mapped
`complianceViolationTypeToReason.PC`	`security_result.description`	Directly mapped
`complianceViolationTypeToReason.SA`	`security_result.description`	Directly mapped
`description`	`security_result.description`	Directly mapped
`http_request_label`	`security_result.detection_fields`	Merged
`run_user_label`	`security_result.detection_fields`	Merged
`safepoint_type_label`	`security_result.detection_fields`	Merged
`systemd_user_label`	`security_result.detection_fields`	Merged
`type_label`	`security_result.detection_fields`	Merged
`policyViolatedID`	`security_result.rule_id`	Directly mapped
`loglevel`	`security_result.severity`	Mapped: `(?i)INFO` → `INFORMATIONAL`, `(?i)Error` → `ERROR`, `(?i)Warning` → `MEDIUM`
`loglevel`	`security_result.severity_details`	Directly mapped
`summary`	`security_result.summary`	Directly mapped
`target_ip`	`target.asset.ip`	Merged
`target_host`	`target.hostname`	Directly mapped
`target_ip`	`target.ip`	Merged
`target_port`	`target.port`	Directly mapped
`command`	`target.process.command_line`	Directly mapped
`pid`	`target.process.pid`	Directly mapped
`program_name`	`target.resource.name`	Directly mapped
`url_1`	`target.url`	Directly mapped
`session_user`	`target.user.userid`	Directly mapped
N/A	`extensions.auth.type`	Constant: `MACHINE`
N/A	`metadata.event_type`	Constant: `USER_LOGOUT`
N/A	`metadata.product_name`	Constant: `Endpoint Manager Mobile`
N/A	`metadata.vendor_name`	Constant: `Ivanti`
N/A	`principal.asset.platform_software.platform`	Constant: `WINDOWS`
N/A	`principal.asset.type`	Constant: `MOBILE`
N/A	`security_result.severity`	Constant: `INFORMATIONAL`

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