User status endpoints

User status represents a state that an agent can be in at any time. Each status (either out-of-the-box or a newly configured status) is represented in a single object, such as the following:

[
  {
    "id": 0,
    "name": "string",
    "color": "string"
  }
]

User statuses

Endpoint:

Method: GET
Type: 
URL: https://{​{subdomain}​}.{​{domain}​}/manager/api/v1/user_statuses

More example Requests/Responses:

Example request: User statuses

Body: None

Example response: User statuses

[
    {
        "id": 0,
        "name": "Available",
        "color": "green",
    },
    {
        "id": -1,
        "name": "Unavailable",
        "color": "red",
    },
    {
        "id": -2,
        "name": "Break",
        "color": "yellow",
    },
    {
        "id": -3,
        "name": "Special Task",
        "color": "pink",
    },
    {
        "id": -4,
        "name": "Meal",
        "color": "brown",
    },
    {
        "id": -5,
        "name": "Missed Call",
        "color": "blue_grey",
    },
    {
        "id": -6,
        "name": "Wrap-up",
        "color": "purple",
    },
    {
        "id": -7,
        "name": "In-call",
        "color": "light_blue",
    },
    {
        "id": -8,
        "name": "In-chat",
        "color": "indigo",
    },
    {
        "id": -10,
        "name": "Offline",
        "color": "grey",
    },
    {
        "id": 5,
        "name": "Meal",
        "color": "green",
    }
]

Status Code: 200