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Class AgentDesktopSource (2.47.0)
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AgentDesktopSource ( value )
Enumeration of the Agent Desktop Source when using prebuilt
Agent Assist integration modules.
Enums
Name Description
AGENT_DESKTOP_SOURCE_UNSPECIFIEDAgent Desktop Source is not specified.
LIVE_PERSONAgent Desktop Source is Live Person.
GENESYS_CLOUDAgent Desktop Source is Genesys Cloud.
TWILIOAgent Desktop Source is Twilio.
SALESFORCEAgent Desktop Source is Salesforce.
OTHERUI Modules are in use but the desktop is either not currently released or setting this field to the applicable desktop.
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Last updated 2026-03-31 UTC.
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[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2026-03-31 UTC."],[],[]]
