Class AgentCoachingInstruction (2.45.0)

AgentCoachingInstruction(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Agent Coaching instructions that customer can configure.

Attributes
Name	Description
`display_name`	`str` Optional. Display name for the instruction.
`display_details`	`str` Optional. The detailed description of this instruction.
`condition`	`str` Optional. The condition of the instruction. For example, "the customer wants to cancel an order". If the users want the instruction to be triggered unconditionally, the condition can be empty.
`agent_action`	`str` Optional. The action that human agent should take. For example, "apologize for the slow shipping". If the users only want to use agent coaching for intent detection, agent_action can be empty
`system_action`	`str` Optional. The action that system should take. For example, "call GetOrderTime with order_number={order number provided by the customer}". If the users don't have plugins or don't want to trigger plugins, the system_action can be empty
`duplicate_check_result`	`google.cloud.dialogflow_v2.types.AgentCoachingInstruction.DuplicateCheckResult` Output only. Duplication check for the AgentCoachingInstruction.
`triggering_event`	`google.cloud.dialogflow_v2.types.AgentCoachingInstruction.TriggerEvent` Optional. The event that should trigger this instruction. If UNSPECIFIED, the instruction triggering will be same as the generator's trigger_event.

Classes

DuplicateCheckResult(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Duplication check for the suggestion.

TriggerEvent(value)

The event that should trigger this instruction.