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Class MetricType (2.6.0)
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Types of ratio-based metric for Dialogflow experiment.
Enums
Name Description
METRIC_UNSPECIFIEDMetric unspecified.
CONTAINED_SESSION_NO_CALLBACK_RATEPercentage of contained sessions without user calling back in 24 hours.
LIVE_AGENT_HANDOFF_RATEPercentage of sessions that were handed to a human agent.
CALLBACK_SESSION_RATEPercentage of sessions with the same user calling back.
ABANDONED_SESSION_RATEPercentage of sessions where user hung up.
SESSION_END_RATEPercentage of sessions reached Dialogflow 'END_PAGE' or 'END_SESSION'.
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Last updated 2026-06-03 UTC.
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[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2026-06-03 UTC."],[],[]]
