Information collected for DF CX agents in case NLU predicted
an intent that was filtered out as being inactive which may
indicate a missing transition and/or absent functionality.
Attributes
Name
Description
intent_display_name
str
Name of the intent that could have triggered.
score
float
Score of the above intent. The higher it is
the more likely a transition was missed on a
given page.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2026-06-03 UTC."],[],[]]