Flutter für iOS

Sie können mobile Apps auf verschiedene Arten für die Verwendung mit der Contact Center AI Platform (CCAI Platform) einrichten, unter anderem mit Flutter. Auf dieser Seite erfahren Sie, wie Sie das iOS SDK mit Flutter in eine iOS-App einbinden.

Hinweise

Bevor Sie die Anleitung auf dieser Seite befolgen, müssen Sie zuerst die Anleitung unter Mit Flutter einbinden befolgen.

SDK mit CocoaPods einbinden

So binden Sie das SDK mit CocoaPods ein:

  1. Öffnen Sie Podfile und fügen Sie dem Ziel Abhängigkeiten hinzu, wie im folgenden Codebeispiel:

    UJETPodspec = { :podspec => 'https://sdk.ujet.co/ios/UJET.podspec' }
    
    pod 'UJET', UJETPodspec
    pod 'UJET/Cobrowse', UJETPodspec
    
  2. Wechseln Sie im Terminal in das Verzeichnis example/ios und führen Sie den Befehl pod install aus, um Abhängigkeiten zu installieren.

iOS-Push-Benachrichtigungen einrichten

So richten Sie iOS-Push-Benachrichtigungen ein:

  1. Öffnen Sie example/ios/Runner.xcodeproj in Xcode.

  2. Fügen Sie Ihrer AppDelegate.swift-Datei den folgenden Code hinzu:

    import PushKit
    import UJETKit
    
    @UIApplicationMain
    @objc class AppDelegate: FlutterAppDelegate {
    override func application(
        _ application: UIApplication,
        didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?
    ) -> Bool {
        // Register Flutter Plugins
        GeneratedPluginRegistrant.register(with: self)
        UJETModule.register(with: self.registrar(forPlugin: "UjetModule")!)
        UJETModule.onInitDone = {
            // setup push notification
            let voipRegistry = PKPushRegistry(queue: DispatchQueue.main)
            voipRegistry.desiredPushTypes = Set([PKPushType.voIP])
            voipRegistry.delegate = self
            UNUserNotificationCenter.current().delegate = self
        }
        return super.application(application, didFinishLaunchingWithOptions: launchOptions)
    }
    }
    
    // Extension for Push Notification
    
    extension AppDelegate {
        func tokenFromData(data: Data) -> String {
            return data.map { String(format: "%02x", $0) }.joined()
        }
    
        override func application(_ application: UIApplication, didRegisterForRemoteNotificationsWithDeviceToken deviceToken: Data) {
            print("apns token: ", tokenFromData(data: deviceToken))
    
            UJET.updatePushToken(deviceToken, type: .APN)
        }
    
        override func application(_ application: UIApplication, didFailToRegisterForRemoteNotificationsWithError error: Error) {
            UJET.updatePushToken(nil, type: .APN)
        }
    
        override func application(_ application: UIApplication, didReceiveRemoteNotification userInfo: [AnyHashable: Any], fetchCompletionHandler completionHandler: @escaping (UIBackgroundFetchResult) -> Void) {
            handleNotification(userInfo: userInfo, completion: nil)
        }
    }
    
    // MARK: PushKit
    
    extension AppDelegate: PKPushRegistryDelegate {
        func pushRegistry(_ registry: PKPushRegistry, didUpdate credentials: PKPushCredentials, for type: PKPushType) {
            print("voip token: ", tokenFromData(data: credentials.token))
    
            if type == .voIP {
                UJET.updatePushToken(credentials.token, type: .voIP)
            }
        }
    
        func pushRegistry(_ registry: PKPushRegistry, didInvalidatePushTokenFor type: PKPushType) {
            if type == .voIP {
                UJET.updatePushToken(nil, type: .voIP)
            }
        }
    
        func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType, completion: @escaping () -> Void) {
            if type == .voIP {
                handleNotification(userInfo: payload.dictionaryPayload, completion: completion)
            }
        }
    }
    
    extension AppDelegate {
    // handle push received in foreground state
    override func userNotificationCenter(_ center: UNUserNotificationCenter, willPresent notification: UNNotification, withCompletionHandler completionHandler: @escaping (UNNotificationPresentationOptions) -> Void) {
        let userInfo = notification.request.content.userInfo
        handleNotification(userInfo: userInfo, completion: nil)
    }
    
    // handle push received and tapped in background state
    override func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse, withCompletionHandler completionHandler: @escaping () -> Void) {
        let userInfo = response.notification.request.content.userInfo
        handleNotification(userInfo: userInfo, completion: nil)
    }
    }
    
    private func handleNotification(userInfo: [AnyHashable: Any], completion: (() -> Void)?) {
        if userInfo["ujet"] != nil {
            UJET.receivedNotification(userInfo, completion: completion)
        } else {
            // Handle your notification here
            completion?()
        }
    }
    
  3. Wählen Sie Ihr .xcodeproj und dann Ihr App-Zielvorhaben aus. Fügen Sie PushKit.framework im Abschnitt Frameworks, Libraries, and Embedded Content hinzu.

Deeplinks einrichten

Fügen Sie den folgenden Code hinzu, um Deeplinks einzurichten:

// Extension for deep linking

extension AppDelegate {
    override func application(_ app: UIApplication, open url: URL, options: [UIApplication.OpenURLOptionsKey: Any] = [:]) -> Bool {
        print("Open app with url: \(url.absoluteString)")

        return self.handleRouting(url)
    }

    override func application(_ application: UIApplication, continue userActivity: NSUserActivity, restorationHandler: @escaping ([UIUserActivityRestoring]?) -> Void) -> Bool {
        // Universal links
        if NSUserActivityTypeBrowsingWeb == userActivity.activityType {
            return self.handleRouting(userActivity.webpageURL!)
        } else if userActivity.activityType == "INStartAudioCallIntent" {
            // Open app from Call history
            UJET.start(with: UJETStartOptions())

            return true
        }
        return false
    }

    func handleRouting(_ url: URL) -> Bool {
        let availableSchema = [
            "ujetrn", // TODO: Change to your custom URL scheme. Config from Portal > Developer Settings > Mobile App > Enable Send SMS to Download App > iOS App > URL
            "https" // universal link
        ]
        let availableHostAndPath = [
            "call",         // custom URL scheme
            "ujet.cx/app"  // universal link,
        ]

        if !(availableSchema.contains(url.scheme ?? "")) {
            return false
        }

        let hostAndPath = String.init(format: "%@%@", url.host ?? "", url.path)
        if !(availableHostAndPath.contains(hostAndPath)) {
            return false
        }

        // ujet://call?call_id={call_id}&nonce={nonce}
        // https://ujet.co/app?call_id={call_id}&nonce={nonce}
        let urlComponents: URLComponents? = URLComponents(url: url, resolvingAgainstBaseURL: false)
        let queryItems = urlComponents?.queryItems
        let callId = value(forKey: "call_id", fromQueryItems: queryItems)

        // validate call ID
        if !isValidCallId(callId) {
            return false
        }

        guard let nonce = value(forKey: "nonce", fromQueryItems: queryItems) else {
            return false
        }

        let options = UJETStartOptions.init(callId: callId!, nonce: nonce)

        UJET.start(with: options)

        return true
    }

    func value(forKey key: String?, fromQueryItems queryItems: [URLQueryItem]?) -> String? {
        let predicate = NSPredicate(format: "name=%@", key ?? "")
        let filtered = (queryItems as NSArray?)?.filtered(using: predicate) as? [URLQueryItem]
        let queryItem: URLQueryItem? = filtered?.first

        return queryItem?.value
    }

    func isValidCallId(_ callId: String?) -> Bool {
        if (callId ?? "").isEmpty {
            return false
        }

        let nonNumbers = CharacterSet.decimalDigits.inverted
        let r = callId?.rangeOfCharacter(from: nonNumbers)

        return r == nil
    }
}