public static final class Conversation.QualityMetadata.Builder extends GeneratedMessage.Builder<Conversation.QualityMetadata.Builder> implements Conversation.QualityMetadataOrBuilderConversation metadata related to quality management.
Protobuf type google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata
Inheritance
java.lang.Object > AbstractMessageLite.Builder<MessageType,BuilderType> > AbstractMessage.Builder<BuilderType> > GeneratedMessage.Builder > Conversation.QualityMetadata.BuilderImplements
Conversation.QualityMetadataOrBuilderStatic Methods
getDescriptor()
public static final Descriptors.Descriptor getDescriptor()| Returns | |
|---|---|
| Type | Description |
Descriptor |
|
Methods
addAgentInfo(Conversation.QualityMetadata.AgentInfo value)
public Conversation.QualityMetadata.Builder addAgentInfo(Conversation.QualityMetadata.AgentInfo value)Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Parameter | |
|---|---|
| Name | Description |
value |
Conversation.QualityMetadata.AgentInfo |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|
addAgentInfo(Conversation.QualityMetadata.AgentInfo.Builder builderForValue)
public Conversation.QualityMetadata.Builder addAgentInfo(Conversation.QualityMetadata.AgentInfo.Builder builderForValue)Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Parameter | |
|---|---|
| Name | Description |
builderForValue |
Conversation.QualityMetadata.AgentInfo.Builder |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|
addAgentInfo(int index, Conversation.QualityMetadata.AgentInfo value)
public Conversation.QualityMetadata.Builder addAgentInfo(int index, Conversation.QualityMetadata.AgentInfo value)Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
value |
Conversation.QualityMetadata.AgentInfo |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|
addAgentInfo(int index, Conversation.QualityMetadata.AgentInfo.Builder builderForValue)
public Conversation.QualityMetadata.Builder addAgentInfo(int index, Conversation.QualityMetadata.AgentInfo.Builder builderForValue)Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
builderForValue |
Conversation.QualityMetadata.AgentInfo.Builder |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|
addAgentInfoBuilder()
public Conversation.QualityMetadata.AgentInfo.Builder addAgentInfoBuilder()Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.AgentInfo.Builder |
|
addAgentInfoBuilder(int index)
public Conversation.QualityMetadata.AgentInfo.Builder addAgentInfoBuilder(int index)Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.AgentInfo.Builder |
|
addAllAgentInfo(Iterable<? extends Conversation.QualityMetadata.AgentInfo> values)
public Conversation.QualityMetadata.Builder addAllAgentInfo(Iterable<? extends Conversation.QualityMetadata.AgentInfo> values)Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Parameter | |
|---|---|
| Name | Description |
values |
Iterable<? extends com.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo> |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|
build()
public Conversation.QualityMetadata build()| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata |
|
buildPartial()
public Conversation.QualityMetadata buildPartial()| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata |
|
clear()
public Conversation.QualityMetadata.Builder clear()| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|
clearAgentInfo()
public Conversation.QualityMetadata.Builder clearAgentInfo()Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|
clearCustomerSatisfactionRating()
public Conversation.QualityMetadata.Builder clearCustomerSatisfactionRating()An arbitrary integer value indicating the customer's satisfaction rating.
int32 customer_satisfaction_rating = 1;
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
This builder for chaining. |
clearMenuPath()
public Conversation.QualityMetadata.Builder clearMenuPath()An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
This builder for chaining. |
clearWaitDuration()
public Conversation.QualityMetadata.Builder clearWaitDuration()The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|
getAgentInfo(int index)
public Conversation.QualityMetadata.AgentInfo getAgentInfo(int index)Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.AgentInfo |
|
getAgentInfoBuilder(int index)
public Conversation.QualityMetadata.AgentInfo.Builder getAgentInfoBuilder(int index)Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.AgentInfo.Builder |
|
getAgentInfoBuilderList()
public List<Conversation.QualityMetadata.AgentInfo.Builder> getAgentInfoBuilderList()Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Returns | |
|---|---|
| Type | Description |
List<Builder> |
|
getAgentInfoCount()
public int getAgentInfoCount()Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Returns | |
|---|---|
| Type | Description |
int |
|
getAgentInfoList()
public List<Conversation.QualityMetadata.AgentInfo> getAgentInfoList()Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Returns | |
|---|---|
| Type | Description |
List<AgentInfo> |
|
getAgentInfoOrBuilder(int index)
public Conversation.QualityMetadata.AgentInfoOrBuilder getAgentInfoOrBuilder(int index)Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.AgentInfoOrBuilder |
|
getAgentInfoOrBuilderList()
public List<? extends Conversation.QualityMetadata.AgentInfoOrBuilder> getAgentInfoOrBuilderList()Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Returns | |
|---|---|
| Type | Description |
List<? extends com.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfoOrBuilder> |
|
getCustomerSatisfactionRating()
public int getCustomerSatisfactionRating()An arbitrary integer value indicating the customer's satisfaction rating.
int32 customer_satisfaction_rating = 1;
| Returns | |
|---|---|
| Type | Description |
int |
The customerSatisfactionRating. |
getDefaultInstanceForType()
public Conversation.QualityMetadata getDefaultInstanceForType()| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata |
|
getDescriptorForType()
public Descriptors.Descriptor getDescriptorForType()| Returns | |
|---|---|
| Type | Description |
Descriptor |
|
getMenuPath()
public String getMenuPath()An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
| Returns | |
|---|---|
| Type | Description |
String |
The menuPath. |
getMenuPathBytes()
public ByteString getMenuPathBytes()An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
| Returns | |
|---|---|
| Type | Description |
ByteString |
The bytes for menuPath. |
getWaitDuration()
public Duration getWaitDuration()The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
| Returns | |
|---|---|
| Type | Description |
Duration |
The waitDuration. |
getWaitDurationBuilder()
public Duration.Builder getWaitDurationBuilder()The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
| Returns | |
|---|---|
| Type | Description |
Builder |
|
getWaitDurationOrBuilder()
public DurationOrBuilder getWaitDurationOrBuilder()The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
| Returns | |
|---|---|
| Type | Description |
DurationOrBuilder |
|
hasWaitDuration()
public boolean hasWaitDuration()The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
| Returns | |
|---|---|
| Type | Description |
boolean |
Whether the waitDuration field is set. |
internalGetFieldAccessorTable()
protected GeneratedMessage.FieldAccessorTable internalGetFieldAccessorTable()| Returns | |
|---|---|
| Type | Description |
FieldAccessorTable |
|
isInitialized()
public final boolean isInitialized()| Returns | |
|---|---|
| Type | Description |
boolean |
|
mergeFrom(Conversation.QualityMetadata other)
public Conversation.QualityMetadata.Builder mergeFrom(Conversation.QualityMetadata other)| Parameter | |
|---|---|
| Name | Description |
other |
Conversation.QualityMetadata |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|
mergeFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)
public Conversation.QualityMetadata.Builder mergeFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)| Parameters | |
|---|---|
| Name | Description |
input |
CodedInputStream |
extensionRegistry |
ExtensionRegistryLite |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|
| Exceptions | |
|---|---|
| Type | Description |
IOException |
|
mergeFrom(Message other)
public Conversation.QualityMetadata.Builder mergeFrom(Message other)| Parameter | |
|---|---|
| Name | Description |
other |
Message |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|
mergeWaitDuration(Duration value)
public Conversation.QualityMetadata.Builder mergeWaitDuration(Duration value)The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
| Parameter | |
|---|---|
| Name | Description |
value |
Duration |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|
removeAgentInfo(int index)
public Conversation.QualityMetadata.Builder removeAgentInfo(int index)Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|
setAgentInfo(int index, Conversation.QualityMetadata.AgentInfo value)
public Conversation.QualityMetadata.Builder setAgentInfo(int index, Conversation.QualityMetadata.AgentInfo value)Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
value |
Conversation.QualityMetadata.AgentInfo |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|
setAgentInfo(int index, Conversation.QualityMetadata.AgentInfo.Builder builderForValue)
public Conversation.QualityMetadata.Builder setAgentInfo(int index, Conversation.QualityMetadata.AgentInfo.Builder builderForValue)Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
builderForValue |
Conversation.QualityMetadata.AgentInfo.Builder |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|
setCustomerSatisfactionRating(int value)
public Conversation.QualityMetadata.Builder setCustomerSatisfactionRating(int value)An arbitrary integer value indicating the customer's satisfaction rating.
int32 customer_satisfaction_rating = 1;
| Parameter | |
|---|---|
| Name | Description |
value |
intThe customerSatisfactionRating to set. |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
This builder for chaining. |
setMenuPath(String value)
public Conversation.QualityMetadata.Builder setMenuPath(String value)An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
| Parameter | |
|---|---|
| Name | Description |
value |
StringThe menuPath to set. |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
This builder for chaining. |
setMenuPathBytes(ByteString value)
public Conversation.QualityMetadata.Builder setMenuPathBytes(ByteString value)An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
| Parameter | |
|---|---|
| Name | Description |
value |
ByteStringThe bytes for menuPath to set. |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
This builder for chaining. |
setWaitDuration(Duration value)
public Conversation.QualityMetadata.Builder setWaitDuration(Duration value)The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
| Parameter | |
|---|---|
| Name | Description |
value |
Duration |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|
setWaitDuration(Duration.Builder builderForValue)
public Conversation.QualityMetadata.Builder setWaitDuration(Duration.Builder builderForValue)The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
| Parameter | |
|---|---|
| Name | Description |
builderForValue |
Builder |
| Returns | |
|---|---|
| Type | Description |
Conversation.QualityMetadata.Builder |
|