Contact Center AI Insights v1 API - Class Conversation.Types.QualityMetadata.Types.AgentInfo (2.20.0)

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public sealed class Conversation.Types.QualityMetadata.Types.AgentInfo : IMessage<Conversation.Types.QualityMetadata.Types.AgentInfo>, IEquatable<Conversation.Types.QualityMetadata.Types.AgentInfo>, IDeepCloneable<Conversation.Types.QualityMetadata.Types.AgentInfo>, IBufferMessage, IMessage

Reference documentation and code samples for the Contact Center AI Insights v1 API class Conversation.Types.QualityMetadata.Types.AgentInfo.

Information about an agent involved in the conversation.

Inheritance

object > Conversation.Types.QualityMetadata.Types.AgentInfo

Implements

IMessageConversationTypesQualityMetadataTypesAgentInfo, IEquatableConversationTypesQualityMetadataTypesAgentInfo, IDeepCloneableConversationTypesQualityMetadataTypesAgentInfo, IBufferMessage, IMessage

Inherited Members

object.GetHashCode()

object.GetType()

object.ToString()

Namespace

Google.Cloud.ContactCenterInsights.V1

Assembly

Google.Cloud.ContactCenterInsights.V1.dll

Constructors

AgentInfo()

public AgentInfo()

AgentInfo(AgentInfo)

public AgentInfo(Conversation.Types.QualityMetadata.Types.AgentInfo other)

Parameter
Name	Description
other	ConversationTypesQualityMetadataTypesAgentInfo

Properties

AgentId

public string AgentId { get; set; }

A user-specified string representing the agent.

Property Value
Type	Description
string

AgentType

public ConversationParticipant.Types.Role AgentType { get; set; }

The agent type, e.g. HUMAN_AGENT.

Property Value
Type	Description
ConversationParticipantTypesRole

DisplayName

public string DisplayName { get; set; }

The agent's name.

Property Value
Type	Description
string

DispositionCode

public string DispositionCode { get; set; }

A user-provided string indicating the outcome of the agent's segment of the call.

Property Value
Type	Description
string

Team

public string Team { get; set; }

A user-specified string representing the agent's team.

Property Value
Type	Description
string