Contact Center AI Insights v1 API - Class CallAnnotation (2.20.0)

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public sealed class CallAnnotation : IMessage<CallAnnotation>, IEquatable<CallAnnotation>, IDeepCloneable<CallAnnotation>, IBufferMessage, IMessage

Reference documentation and code samples for the Contact Center AI Insights v1 API class CallAnnotation.

A piece of metadata that applies to a window of a call.

Inheritance

object > CallAnnotation

Implements

IMessageCallAnnotation, IEquatableCallAnnotation, IDeepCloneableCallAnnotation, IBufferMessage, IMessage

Inherited Members

object.GetHashCode()

object.GetType()

object.ToString()

Namespace

Google.Cloud.ContactCenterInsights.V1

Assembly

Google.Cloud.ContactCenterInsights.V1.dll

Constructors

CallAnnotation()

public CallAnnotation()

CallAnnotation(CallAnnotation)

public CallAnnotation(CallAnnotation other)

Parameter
Name	Description
other	CallAnnotation

Properties

AnnotationEndBoundary

public AnnotationBoundary AnnotationEndBoundary { get; set; }

The boundary in the conversation where the annotation ends, inclusive.

Property Value
Type	Description
AnnotationBoundary

AnnotationStartBoundary

public AnnotationBoundary AnnotationStartBoundary { get; set; }

The boundary in the conversation where the annotation starts, inclusive.

Property Value
Type	Description
AnnotationBoundary

ChannelTag

public int ChannelTag { get; set; }

The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.

Property Value
Type	Description
int

DataCase

public CallAnnotation.DataOneofCase DataCase { get; }

Property Value
Type	Description
CallAnnotationDataOneofCase

EntityMentionData

public EntityMentionData EntityMentionData { get; set; }

Data specifying an entity mention.

Property Value
Type	Description
EntityMentionData

HoldData

public HoldData HoldData { get; set; }

Data specifying a hold.

Property Value
Type	Description
HoldData

IntentMatchData

public IntentMatchData IntentMatchData { get; set; }

Data specifying an intent match.

Property Value
Type	Description
IntentMatchData

InterruptionData

public InterruptionData InterruptionData { get; set; }

Data specifying an interruption.

Property Value
Type	Description
InterruptionData

IssueMatchData

public IssueMatchData IssueMatchData { get; set; }

Data specifying an issue match.

Property Value
Type	Description
IssueMatchData

PhraseMatchData

public PhraseMatchData PhraseMatchData { get; set; }

Data specifying a phrase match.

Property Value
Type	Description
PhraseMatchData

SentimentData

public SentimentData SentimentData { get; set; }

Data specifying sentiment.

Property Value
Type	Description
SentimentData

SilenceData

public SilenceData SilenceData { get; set; }

Data specifying silence.

Property Value
Type	Description
SilenceData