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Overview Guides Reference Support Resources
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  • Conversational Insights public features
    Guides, examples, and references for Conversational Insights public Preview features.
  • Conversational Insights console
    User interface for using Conversational Insights.
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  • All APIs & References
  • Client libraries
    • Overview
    • C++ reference
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  • REST reference
    • Overview
    • v1
      • REST Resources
      • projects.locations
        • Overview
        • bulkDeleteFeedbackLabels
        • bulkDownloadFeedbackLabels
        • bulkUploadFeedbackLabels
        • getEncryptionSpec
        • getSettings
        • listAllFeedbackLabels
        • queryMetrics
        • queryPerformanceOverview
        • updateSettings
      • projects.locations.analysisRules
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.assessmentRules
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.authorizedViewSets
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.authorizedViewSets.authorizedViews
        • Overview
        • create
        • delete
        • get
        • list
        • patch
        • queryMetrics
        • queryPerformanceOverview
        • search
      • projects.locations.authorizedViewSets.authorizedViews.conversations
        • Overview
        • bulkAnalyze
        • calculateStats
        • delete
        • get
        • list
      • projects.locations.authorizedViewSets.authorizedViews.conversations.analyses
        • Overview
        • create
        • delete
        • get
        • list
      • projects.locations.authorizedViewSets.authorizedViews.conversations.assessments
        • Overview
        • appeal
        • create
        • delete
        • finalize
        • get
        • list
        • publish
      • projects.locations.authorizedViewSets.authorizedViews.conversations.assessments.notes
        • Overview
        • create
        • delete
        • list
        • patch
      • projects.locations.authorizedViewSets.authorizedViews.conversations.feedbackLabels
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.authorizedViewSets.authorizedViews.operations
        • Overview
        • cancel
        • get
        • list
      • projects.locations.conversations
        • Overview
        • bulkAnalyze
        • bulkDelete
        • calculateStats
        • create
        • delete
        • get
        • ingest
        • list
        • patch
        • upload
      • projects.locations.conversations.analyses
        • Overview
        • create
        • delete
        • get
        • list
      • projects.locations.conversations.assessments
        • Overview
        • appeal
        • create
        • delete
        • finalize
        • get
        • list
        • publish
      • projects.locations.conversations.assessments.notes
        • Overview
        • create
        • delete
        • list
        • patch
      • projects.locations.conversations.feedbackLabels
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.datasets
        • Overview
        • bulkDeleteFeedbackLabels
        • bulkDownloadFeedbackLabels
        • bulkUploadFeedbackLabels
        • listAllFeedbackLabels
      • projects.locations.datasets.conversations
        • Overview
        • bulkAnalyze
        • bulkDelete
        • calculateStats
        • delete
        • get
        • ingest
        • list
      • projects.locations.datasets.conversations.analyses
        • Overview
        • create
        • delete
        • get
        • list
      • projects.locations.datasets.conversations.feedbackLabels
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.datasets.insightsdata
        • Overview
        • export
      • projects.locations.encryptionSpec
        • Overview
        • initialize
      • projects.locations.insightsdata
        • Overview
        • export
      • projects.locations.issueModels
        • Overview
        • calculateIssueModelStats
        • create
        • delete
        • deploy
        • export
        • get
        • import
        • list
        • patch
        • undeploy
      • projects.locations.issueModels.issues
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.operations
        • Overview
        • cancel
        • get
        • list
      • projects.locations.phraseMatchers
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.qaQuestionTags
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.qaScorecards
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.qaScorecards.revisions
        • Overview
        • create
        • delete
        • deploy
        • get
        • list
        • tuneQaScorecardRevision
        • undeploy
      • projects.locations.qaScorecards.revisions.qaQuestions
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.views
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • Types
      • AgentInfo
      • AgentSource
      • AnnotationBoundary
      • AnnotatorSelector
      • AnswerValue
      • BigQueryDestination
      • CalculateStatsResponse
      • ConversationConfig
      • ConversationView
      • Dimension
      • EncryptionSpec
      • ExportSchemaVersion
      • FeedbackLabelType
      • GcsDestination
      • GcsSource
      • ListAllFeedbackLabelsResponse
      • ListAnalysesResponse
      • ListAssessmentsResponse
      • ListConversationsResponse
      • ListFeedbackLabelsResponse
      • ListNotesResponse
      • Medium
      • QueryInterval
      • RedactionConfig
      • Role
      • SentimentData
      • Settings
      • SheetsDestination
      • SheetsSource
      • SpeechConfig
      • TimeGranularity
      • TranscriptObjectConfig
      • WriteDisposition
    • v1alpha1
      • REST Resources
      • projects.locations
        • Overview
        • bulkDeleteFeedbackLabels
        • bulkDownloadFeedbackLabels
        • bulkUploadFeedbackLabels
        • getEncryptionSpec
        • getSettings
        • listAllFeedbackLabels
        • queryMetrics
        • queryPerformanceOverview
        • updateSettings
      • projects.locations.analysisRules
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.assessmentRules
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.authorizedViewSets
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.authorizedViewSets.authorizedViews
        • Overview
        • create
        • delete
        • get
        • list
        • patch
        • queryMetrics
        • queryPerformanceOverview
        • search
      • projects.locations.authorizedViewSets.authorizedViews.conversations
        • Overview
        • bulkAnalyze
        • calculateStats
        • delete
        • get
        • list
      • projects.locations.authorizedViewSets.authorizedViews.conversations.analyses
        • Overview
        • create
        • delete
        • get
        • list
      • projects.locations.authorizedViewSets.authorizedViews.conversations.assessments
        • Overview
        • appeal
        • create
        • delete
        • finalize
        • get
        • list
        • publish
      • projects.locations.authorizedViewSets.authorizedViews.conversations.assessments.notes
        • Overview
        • create
        • delete
        • list
        • patch
      • projects.locations.authorizedViewSets.authorizedViews.conversations.feedbackLabels
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.authorizedViewSets.authorizedViews.operations
        • Overview
        • cancel
        • get
        • list
      • projects.locations.conversations
        • Overview
        • bulkAnalyze
        • bulkDelete
        • calculateStats
        • create
        • delete
        • get
        • ingest
        • list
        • patch
        • upload
      • projects.locations.conversations.analyses
        • Overview
        • create
        • delete
        • get
        • list
      • projects.locations.conversations.assessments
        • Overview
        • appeal
        • create
        • delete
        • finalize
        • get
        • list
        • publish
      • projects.locations.conversations.assessments.notes
        • Overview
        • create
        • delete
        • list
        • patch
      • projects.locations.conversations.feedbackLabels
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.datasets
        • Overview
        • bulkDeleteFeedbackLabels
        • bulkDownloadFeedbackLabels
        • bulkUploadFeedbackLabels
        • listAllFeedbackLabels
      • projects.locations.datasets.conversations
        • Overview
        • bulkAnalyze
        • bulkDelete
        • calculateStats
        • delete
        • get
        • ingest
        • list
      • projects.locations.datasets.conversations.analyses
        • Overview
        • create
        • delete
        • get
        • list
      • projects.locations.datasets.conversations.feedbackLabels
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.datasets.insightsdata
        • Overview
        • export
      • projects.locations.encryptionSpec
        • Overview
        • initialize
      • projects.locations.insightsdata
        • Overview
        • export
      • projects.locations.issueModels
        • Overview
        • calculateIssueModelStats
        • create
        • delete
        • deploy
        • export
        • get
        • import
        • list
        • patch
        • undeploy
      • projects.locations.issueModels.issues
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.operations
        • Overview
        • cancel
        • get
        • list
      • projects.locations.phraseMatchers
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.qaQuestionTags
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.qaScorecards
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.qaScorecards.revisions
        • Overview
        • create
        • delete
        • deploy
        • get
        • list
        • tuneQaScorecardRevision
        • undeploy
      • projects.locations.qaScorecards.revisions.qaQuestions
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • projects.locations.views
        • Overview
        • create
        • delete
        • get
        • list
        • patch
      • Types
      • AgentInfo
      • AgentSource
      • AnnotationBoundary
      • AnnotatorSelector
      • AnswerValue
      • BigQueryDestination
      • CalculateStatsResponse
      • ConversationConfig
      • ConversationView
      • Dimension
      • EncryptionSpec
      • ExportSchemaVersion
      • FeedbackLabelType
      • GcsDestination
      • GcsSource
      • ListAllFeedbackLabelsResponse
      • ListAnalysesResponse
      • ListAssessmentsResponse
      • ListConversationsResponse
      • ListFeedbackLabelsResponse
      • ListNotesResponse
      • Medium
      • QueryInterval
      • RedactionConfig
      • Role
      • SentimentData
      • Settings
      • SheetsDestination
      • SheetsSource
      • SpeechConfig
      • TimeGranularity
      • TranscriptObjectConfig
      • WriteDisposition
    • Shared types
      • Types
      • CancelOperationRequest
      • GetOperationRequest
      • ListOperationsRequest
      • ListOperationsResponse
  • RPC reference
    • Overview
    • google.cloud.contactcenterinsights.v1
    • google.cloud.contactcenterinsights.v1alpha1
    • google.iam.v1
    • google.longrunning
    • google.rpc
    • google.type
  • Conversation data format
  • BigQuery schemas
    • All BigQuery schemas
    • BigQuery V16 schema
    • BigQuery V15 schema
    • BigQuery V14 schema
    • BigQuery V13 schema
    • BigQuery V12 schema
    • BigQuery V11 schema
    • BigQuery V10 schema
    • BigQuery V9 schema
    • BigQuery V8 schema
    • BigQuery V7 schema
    • BigQuery V6 schema
    • BigQuery V5 schema
    • BigQuery V4 schema
    • BigQuery V3 schema
    • BigQuery V2 schema
    • BigQuery V1 schema
  • Audit logging
  • AI and ML
  • Application development
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  • Compute
  • Data analytics and pipelines
  • Databases
  • Distributed, hybrid, and multicloud
  • Generative AI
  • Industry solutions
  • Networking
  • Observability and monitoring
  • Security
  • Storage
  • Access and resources management
  • Costs and usage management
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  • Migration
  • SDK, languages, frameworks, and tools
  • Public sites
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  • Conversational Insights console
  • Home
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  • Conversational Insights
  • Reference

API Reference Stay organized with collections Save and categorize content based on your preferences.

  • Client libraries overview

    Get started with the Conversational Insights API in your language of choice.

  • REST API Reference

    Conversational Insights REST API Reference.

  • RPC API Reference

    Conversational Insights gRPC API Reference.

Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License. For details, see the Google Developers Site Policies. Java is a registered trademark of Oracle and/or its affiliates.

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