Customer Experience Insights audit logging

This document lists the audited methods for Customer Experience Insights. Google Cloud services generate audit logs that record administrative and access activities within your Google Cloud resources. For more information about Cloud Audit Logs, see the following:

Service name

To view the Customer Experience Insights audit logs, do the following:

  1. In the Google Cloud console, go to the Logs Explorer page:

    Go to Logs Explorer

  2. Copy and paste the following query into the Query field of the Logs Explorer, and then click Run query.

        protoPayload.serviceName="contactcenterinsights.googleapis.com"
      

Methods by permission type

Each IAM permission has a type property, whose value is an enum that can be one of four values: ADMIN_READ, ADMIN_WRITE, DATA_READ, or DATA_WRITE. When you call a method, Customer Experience Insights generates an audit log whose category is dependent on the type property of the permission required to perform the method. Methods that require an IAM permission with the type property value of DATA_READ, DATA_WRITE, or ADMIN_READ generate Data Access audit logs. Methods that require an IAM permission with the type property value of ADMIN_WRITE generate Admin Activity audit logs.

API methods in the following list that are marked with (LRO) are long-running operations (LROs). These methods usually generate two audit log entries: one when the operation starts and another when it ends. For more information see Audit logs for long-running operations.
Permission type Methods
ADMIN_READ google.iam.v1.IAMPolicy.GetIamPolicy
ADMIN_WRITE google.iam.v1.IAMPolicy.SetIamPolicy
DATA_READ google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateIssueModelStats
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateStats
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ExportInsightsData (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GenerateConversationSignedAudio
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GenerativeInsights (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAnalysis
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetCorrelationConfig
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetDataset
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetEncryptionSpec
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssue
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssueModel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetPhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaQuestionTag
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetSettings
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAllFeedbackLabels
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAnalyses
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAnalysisRules
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAssessmentRules
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAssessments
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAuthorizedViewSets
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAuthorizedViews
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAutoLabelingRules
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListCharts
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListConversations
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListDashboards
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListDatasets
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListDiagnostics
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListFeedbackLabels
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssueModels
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssues
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListNotes
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListPhraseMatchers
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaQuestionTags
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaQuestions
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaScorecardRevisions
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaScorecards
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListViews
google.cloud.contactcenterinsights.v1.ContactCenterInsights.QueryMetrics (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.QueryPerformanceOverview (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.SampleConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.TestAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.TestCorrelationConfig
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CalculateStats
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ExportInsightsData (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAnalysis
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetDataset
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetEncryptionSpec
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetIssueModel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetPhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaQuestionTag
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetSettings
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAllFeedbackLabels
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAnalyses
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAnalysisRules
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAssessmentRules
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAssessments
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAuthorizedViewSets
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAuthorizedViews
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListConversations
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListDatasets
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListFeedbackLabels
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListIssueModels
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListIssues
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListNotes
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListPhraseMatchers
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaQuestionTags
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaQuestions
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaScorecardRevisions
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaScorecards
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListViews
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.QueryMetrics (LRO)
DATA_WRITE google.cloud.contactcenterinsights.v1.ContactCenterInsights.AppealAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkAnalyzeConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkDeleteConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkDeleteFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkDownloadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkUploadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAnalysis (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateDataset
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateIssue (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateNote
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreatePhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaQuestionTag
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAnalysis
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteDataset (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteIssue
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteNote
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeletePhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeployQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DiagnoseConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ExportIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.FinalizeAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ImportIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.IngestConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.InitializeEncryptionSpec (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.PublishAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.TuneQaScorecardRevision (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UndeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UndeployQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateCorrelationConfig
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateDataset
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateIssue
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateIssueModel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateNote
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdatePhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateSettings
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UploadConversation (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.AppealAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkAnalyzeConversations (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkDeleteConversations (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkDeleteFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkDownloadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkUploadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAnalysis (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateDataset
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateNote
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreatePhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaQuestionTag
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAnalysis
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteDataset (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteNote
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeletePhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeployQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DiagnoseConversations
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ExportIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.FinalizeAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ImportIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.IngestConversations (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.InitializeEncryptionSpec (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.PublishAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.TuneQaScorecardRevision (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UndeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UndeployQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateIssueModel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateNote
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdatePhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateSettings
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UploadConversation (LRO)
google.longrunning.Operations.CancelOperation

API interface audit logs

For information about how and which permissions are evaluated for each method, see the Identity and Access Management documentation for Customer Experience Insights.

google.cloud.contactcenterinsights.v1.ContactCenterInsights

The following audit logs are associated with methods belonging to google.cloud.contactcenterinsights.v1.ContactCenterInsights.

AppealAssessment

BulkAnalyzeConversations

BulkDeleteConversations

BulkDeleteFeedbackLabels

BulkDownloadFeedbackLabels

BulkUploadFeedbackLabels

CalculateIssueModelStats

CalculateStats

CreateAnalysis

CreateAnalysisRule

CreateAssessment

CreateAssessmentRule

CreateAuthorizedView

CreateAuthorizedViewSet

CreateAutoLabelingRule

CreateChart

CreateConversation

CreateDashboard

CreateDataset

CreateFeedbackLabel

CreateIssue

CreateIssueModel

CreateNote

CreatePhraseMatcher

CreateQaQuestion

CreateQaQuestionTag

CreateQaScorecard

CreateQaScorecardRevision

CreateView

DeleteAnalysis

DeleteAnalysisRule

DeleteAssessment

DeleteAssessmentRule

DeleteAuthorizedView

DeleteAuthorizedViewSet

DeleteAutoLabelingRule

DeleteChart

DeleteConversation

DeleteDashboard

DeleteDataset

DeleteFeedbackLabel

DeleteIssue

DeleteIssueModel

DeleteNote

DeletePhraseMatcher

DeleteQaQuestion

DeleteQaQuestionTag

DeleteQaScorecard

DeleteQaScorecardRevision

DeleteView

DeployIssueModel

DeployQaScorecardRevision

DiagnoseConversations

ExportInsightsData

ExportIssueModel

FinalizeAssessment

GenerateConversationSignedAudio

GenerativeInsights

GetAnalysis

GetAnalysisRule

GetAssessment

GetAssessmentRule

GetAuthorizedView

GetAuthorizedViewSet

GetAutoLabelingRule

GetChart

GetConversation

GetCorrelationConfig

GetDashboard

GetDataset

GetEncryptionSpec

GetFeedbackLabel

GetIssue

GetIssueModel

GetPhraseMatcher

GetQaQuestion

GetQaQuestionTag

GetQaScorecard

GetQaScorecardRevision

GetSettings

GetView

ImportIssueModel

IngestConversations

InitializeEncryptionSpec

ListAllFeedbackLabels

ListAnalyses

ListAnalysisRules

ListAssessmentRules

ListAssessments

ListAuthorizedViewSets

ListAuthorizedViews

ListAutoLabelingRules

ListCharts

ListConversations

ListDashboards

ListDatasets

ListDiagnostics

ListFeedbackLabels

ListIssueModels

ListIssues

ListNotes

ListPhraseMatchers

ListQaQuestionTags

ListQaQuestions

ListQaScorecardRevisions

ListQaScorecards

ListViews

PublishAssessment

QueryMetrics

QueryPerformanceOverview

SampleConversations

TestAutoLabelingRule

TestCorrelationConfig

TuneQaScorecardRevision

UndeployIssueModel

UndeployQaScorecardRevision

UpdateAnalysisRule

UpdateAssessmentRule

UpdateAuthorizedView

UpdateAuthorizedViewSet

UpdateAutoLabelingRule

UpdateChart

UpdateConversation

UpdateCorrelationConfig

UpdateDashboard

UpdateDataset

UpdateFeedbackLabel

UpdateIssue

UpdateIssueModel

UpdateNote

UpdatePhraseMatcher

UpdateQaQuestion

UpdateQaQuestionTag

UpdateQaScorecard

UpdateSettings

UpdateView

UploadConversation

google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights

The following audit logs are associated with methods belonging to google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.

AppealAssessment

BulkAnalyzeConversations

BulkDeleteConversations

BulkDeleteFeedbackLabels

BulkDownloadFeedbackLabels

BulkUploadFeedbackLabels

CalculateStats

CreateAnalysis

CreateAnalysisRule

CreateAssessment

CreateAssessmentRule

CreateAuthorizedView

CreateAuthorizedViewSet

CreateConversation

CreateDataset

CreateFeedbackLabel

CreateIssue

CreateIssueModel

CreateNote

CreatePhraseMatcher

CreateQaQuestion

CreateQaQuestionTag

CreateQaScorecard

CreateQaScorecardRevision

CreateView

DeleteAnalysis

DeleteAnalysisRule

DeleteAssessment

DeleteAssessmentRule

DeleteAuthorizedView

DeleteAuthorizedViewSet

DeleteConversation

DeleteDataset

DeleteFeedbackLabel

DeleteIssue

DeleteIssueModel

DeleteNote

DeletePhraseMatcher

DeleteQaQuestion

DeleteQaQuestionTag

DeleteQaScorecard

DeleteQaScorecardRevision

DeleteView

DeployIssueModel

DeployQaScorecardRevision

DiagnoseConversations

ExportInsightsData

ExportIssueModel

FinalizeAssessment

GetAnalysis

GetAnalysisRule

GetAssessment

GetAssessmentRule

GetAuthorizedView

GetAuthorizedViewSet

GetConversation

GetDataset

GetEncryptionSpec

GetFeedbackLabel

GetIssue

GetIssueModel

GetPhraseMatcher

GetQaQuestion

GetQaQuestionTag

GetQaScorecard

GetQaScorecardRevision

GetSettings

GetView

ImportIssueModel

IngestConversations

InitializeEncryptionSpec

ListAllFeedbackLabels

ListAnalyses

ListAnalysisRules

ListAssessmentRules

ListAssessments

ListAuthorizedViewSets

ListAuthorizedViews

ListConversations

ListDatasets

ListFeedbackLabels

ListIssueModels

ListIssues

ListNotes

ListPhraseMatchers

ListQaQuestionTags

ListQaQuestions

ListQaScorecardRevisions

ListQaScorecards

ListViews

PublishAssessment

QueryMetrics

TuneQaScorecardRevision

UndeployIssueModel

UndeployQaScorecardRevision

UpdateAnalysisRule

UpdateAssessmentRule

UpdateAuthorizedView

UpdateAuthorizedViewSet

UpdateConversation

UpdateFeedbackLabel

UpdateIssue

UpdateIssueModel

UpdateNote

UpdatePhraseMatcher

UpdateQaQuestion

UpdateQaQuestionTag

UpdateQaScorecard

UpdateSettings

UpdateView

UploadConversation

google.iam.v1.IAMPolicy

The following audit logs are associated with methods belonging to google.iam.v1.IAMPolicy.

GetIamPolicy

  • Method: google.iam.v1.IAMPolicy.GetIamPolicy
  • Audit log type: Data access
  • Permissions:
    • contactcenterinsights.authorizedViews.getIamPolicy - ADMIN_READ
  • Method is a long-running or streaming operation: No.
  • Filter for this method: protoPayload.methodName="google.iam.v1.IAMPolicy.GetIamPolicy"

SetIamPolicy

  • Method: google.iam.v1.IAMPolicy.SetIamPolicy
  • Audit log type: Admin activity
  • Permissions:
    • contactcenterinsights.authorizedViews.setIamPolicy - ADMIN_WRITE
  • Method is a long-running or streaming operation: No.
  • Filter for this method: protoPayload.methodName="google.iam.v1.IAMPolicy.SetIamPolicy"

google.longrunning.Operations

The following audit logs are associated with methods belonging to google.longrunning.Operations.

CancelOperation

  • Method: google.longrunning.Operations.CancelOperation
  • Audit log type: Data access
  • Permissions:
    • contactcenterinsights.authorizedOperations.cancel - DATA_WRITE
    • contactcenterinsights.operations.cancel - DATA_WRITE
  • Method is a long-running or streaming operation: No.
  • Filter for this method: protoPayload.methodName="google.longrunning.Operations.CancelOperation"

Methods that don't produce audit logs

A method might not produce audit logs for one or more of the following reasons:

  • It is a high volume method involving significant log generation and storage costs.
  • It has low auditing value.
  • Another audit or platform log already provides method coverage.

The following methods don't produce audit logs:

  • google.cloud.contactcenterinsights.v1.ContactCenterInsights.SearchAuthorizedViews
  • google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.SearchAuthorizedViews
  • google.longrunning.Operations.GetOperation
  • google.longrunning.Operations.ListOperations