Gemini Enterprise for Customer Experience V1 API - Class Google::Cloud::Ces::V1::AgentTransfer (v0.1.0)

Reference documentation and code samples for the Gemini Enterprise for Customer Experience V1 API class Google::Cloud::Ces::V1::AgentTransfer.

Represents an event indicating the transfer of a conversation to a different agent.

Inherits

  • Object

Extended By

  • Google::Protobuf::MessageExts::ClassMethods

Includes

  • Google::Protobuf::MessageExts

Methods

#display_name

def display_name() -> ::String
Returns
  • (::String) — Output only. Display name of the agent.

#target_agent

def target_agent() -> ::String
Returns
  • (::String) — Required. The agent to which the conversation is being transferred. The agent will handle the conversation from this point forward. Format: projects/{project}/locations/{location}/apps/{app}/agents/{agent}

#target_agent=

def target_agent=(value) -> ::String
Parameter
  • value (::String) — Required. The agent to which the conversation is being transferred. The agent will handle the conversation from this point forward. Format: projects/{project}/locations/{location}/apps/{app}/agents/{agent}
Returns
  • (::String) — Required. The agent to which the conversation is being transferred. The agent will handle the conversation from this point forward. Format: projects/{project}/locations/{location}/apps/{app}/agents/{agent}