EndSessionConfig(mapping=None, *, ignore_unknown_fields=False, **kwargs)Configuration for ending the session in case of system errors (e.g. LLM errors).
.. _oneof: https://proto-plus-python.readthedocs.io/en/stable/fields.html#oneofs-mutually-exclusive-fields
Attribute |
|
|---|---|
| Name | Description |
escalate_session |
bool
Optional. Whether to escalate the session in EndSession. If session is escalated, [metadata in EndSession][google.cloud.ces.v1beta.EndSession.metadata] will contain session_escalated = true. See
https://docs.cloud.google.com/customer-engagement-ai/conversational-agents/ps/deploy/google-telephony-platform#transfer_a_call_to_a_human_agent
for details.
This field is a member of oneof_ _escalate_session.
|