React Native para iOS

Contact Center AI Platform (CCAI Platform) proporciona integración con aplicaciones para dispositivos móviles a través de varios métodos, incluido React. En este documento, se explica cómo integrar React Native para iOS.

Antes de seguir estas instrucciones específicas para Android, completa las instrucciones en SDK de React Native para dispositivos móviles.

Integra el SDK con CocoaPods

  1. Para integrar el SDK para dispositivos móviles con CocoaPods, abre Podfile y agrega las siguientes dependencias al destino:

    UJETPodspec = { :podspec => 'https://sdk.ujet.co/ios/UJET.podspec' }

pod 'UJET', UJETPodspec
pod 'UJET/Cobrowse', UJETPodspec

  2. Ejecuta el comando pod-installdesde la carpeta ios o npx pod-install desde la carpeta de la app para instalar las dependencias.

Cómo configurar las notificaciones push

Para configurar las notificaciones push en el SDK para dispositivos móviles, sigue estos pasos:

  1. Abre el proyecto de Xcode.

  2. Abre el archivo que se ajusta a RCTAppDelegate y agrega el siguiente código:

    #import <UJETKit/UJETKit.h>
#import <PushKit/PushKit.h>

@interface AppDelegate() <PKPushRegistryDelegate>
@end

- (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions
{
  PKPushRegistry *voipRegistry = [[PKPushRegistry alloc] initWithQueue: dispatch_get_main_queue()];
  voipRegistry.delegate = self;
  voipRegistry.desiredPushTypes = [NSSet setWithObject:PKPushTypeVoIP];
}

#pragma mark PushKit

- (NSString *)tokenFromData:(NSData *)data {
    const void *bytes = [data bytes];
    const unsigned char *d = (const unsigned char *)bytes;
    NSMutableString *token = [NSMutableString string];

    for (NSUInteger i = 0; i < [data length]; ++i) {
        [token appendFormat:@"%02X", d[i]];
    }

    return [token lowercaseString];
}

- (void)pushRegistry:(PKPushRegistry *)registry didUpdatePushCredentials:(PKPushCredentials *)credentials forType:(PKPushType)type {
  NSLog(@"voip token: %@", [self tokenFromData:credentials.token]);

  if ([type isEqual:PKPushTypeVoIP]) {
    [UJET updatePushToken:credentials.token type:UjetPushTypeVoIP];

  }
}

- (void)pushRegistry:(PKPushRegistry *)registry didInvalidatePushTokenForType:(PKPushType)type {
  if ([type isEqual:PKPushTypeVoIP]) {
    [UJET updatePushToken:nil type:UjetPushTypeVoIP];
  }
}

- (void)pushRegistry:(PKPushRegistry *)registry didReceiveIncomingPushWithPayload:(PKPushPayload *)payload forType:(PKPushType)type withCompletionHandler:(void (^)(void))completion {
  if ([type isEqual:PKPushTypeVoIP] && payload.dictionaryPayload[@"ujet"]) {
    [UJET receivedNotification:payload.dictionaryPayload completion:completion];
  } else {
    completion();
  }
}

#pragma mark APNS

- (void)application:(UIApplication *)application didRegisterForRemoteNotificationsWithDeviceToken:(NSData *)deviceToken {
  NSLog(@"apns token: %@", [self tokenFromData:deviceToken]);

  [UJET updatePushToken:deviceToken type:UjetPushTypeAPN];
}

- (void)application:(UIApplication *)application didFailToRegisterForRemoteNotificationsWithError:(nonnull NSError *)error {
  [UJET updatePushToken:nil type:UjetPushTypeAPN];
}

- (void)application:(UIApplication *)application didReceiveRemoteNotification:(NSDictionary *)userInfo fetchCompletionHandler:(void (^)(UIBackgroundFetchResult))completionHandler {
  if (userInfo[@"ujet"]) {
    [UJET receivedNotification:userInfo completion:nil];
  } else {
    // handle your notifications
  }
}

    Para Swift, haz lo siguiente:

    import UJETKit
import PushKit

func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool {
    let voipRegistry = PKPushRegistry(queue: DispatchQueue.main)
    voipRegistry.desiredPushTypes = Set([PKPushType.voIP])
    voipRegistry.delegate = self
}

// MARK: Push Notifications

extension AppDelegate {
    func tokenFromData(data: Data) -> String {
        return data.map { String(format: "%02x", $0) }.joined()
    }

    func application(_ application: UIApplication, didRegisterForRemoteNotificationsWithDeviceToken deviceToken: Data) {
        print("apns token: ", tokenFromData(data: deviceToken))

        UJET.updatePushToken(deviceToken, type: .APN)
    }

    func application(_ application: UIApplication, didFailToRegisterForRemoteNotificationsWithError error: Error) {
        UJET.updatePushToken(nil, type: .APN)
    }

    func application(_ application: UIApplication, didReceiveRemoteNotification userInfo: [AnyHashable: Any], fetchCompletionHandler completionHandler: @escaping (UIBackgroundFetchResult) -> Void) {
        if userInfo["ujet"] != nil {
            UJET.receivedNotification(userInfo, completion: nil)
        } else {
            // handle your notifications
        }
    }
}

// MARK: PushKit

extension AppDelegate: PKPushRegistryDelegate {
    func pushRegistry(_ registry: PKPushRegistry, didUpdate credentials: PKPushCredentials, for type: PKPushType) {
        print("voip token: ", tokenFromData(data: credentials.token))

        if type == .voIP {
            UJET.updatePushToken(credentials.token, type: .voIP)
        }
    }

    func pushRegistry(_ registry: PKPushRegistry, didInvalidatePushTokenFor type: PKPushType) {
        if type == .voIP {
            UJET.updatePushToken(nil, type: .voIP)
        }
    }

    func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType, completion: @escaping () -> Void) {
        if type == .voIP && payload.dictionaryPayload["ujet"] != nil {
            UJET.receivedNotification(payload.dictionaryPayload, completion: completion)
        } else {
            completion()
        }
    }
}

  3. Selecciona tu archivo .xcodeproj y, luego, el destino de tu app. Agrega PushKit.framework en la sección Frameworks, Libraries, and Embedded Content.

Para brindar compatibilidad con vínculos directos en tu aplicación para dispositivos móviles, usa el siguiente código:

  #pragma mark Deep Link

  - (BOOL)application:(UIApplication *)app openURL:(NSURL *)url options:(NSDictionary<UIApplicationOpenURLOptionsKey, id> *)options {
    if ([url.scheme isEqualToString:@"ujet"]) {
      return [self handleRouting:url];
    }

    return NO;
  }

  - (BOOL)application:(UIApplication *)application continueUserActivity:(NSUserActivity *)userActivity restorationHandler:(void(^)(NSArray<id<UIUserActivityRestoring>> * __nullable restorableObjects))restorationHandler {
    // Universal links
    if ([NSUserActivityTypeBrowsingWeb isEqualToString:userActivity.activityType]) {
      return [self handleRouting:userActivity.webpageURL];

    } else if ([userActivity.activityType isEqualToString:@"INStartAudioCallIntent"]) {
      // Open app from Call history
      [UJET startWithOptions:nil];

      return YES;
    }

    return NO;
  }

  - (BOOL)handleRouting:(NSURL *)url {
    NSArray *availableSchema = @[
      @"ujetrn", // TODO: Change to your custom URL scheme. Config from Portal > Developer Settings > Mobile App > Enable Send SMS to Download App > iOS App > URL
      @"https"   // TODO: or your universal link
    ];
    NSArray *availableHostAndPath = @[
      @"call",          // custom URL scheme
      @"ujet.cx/app"    // universal link
    ];

    if (![availableSchema containsObject:url.scheme]) {
      return NO;
    }

    NSString *hostAndPath = [NSString stringWithFormat:@"%@%@", url.host, url.path];
    if (![availableHostAndPath containsObject:hostAndPath]) {
      return NO;
    }

    // ujetrn://call?call_id={call_id}&nonce={nonce}
    // https://ujet.co/app?call_id={call_id}&nonce={nonce}
    NSURLComponents *urlComponents = [NSURLComponents componentsWithURL:url
                                                resolvingAgainstBaseURL:NO];
    NSArray *queryItems = urlComponents.queryItems;
    NSString *callId = [self valueForKey:@"call_id" fromQueryItems:queryItems];
    // validate call ID
    if (![self isValidCallId:callId]) {
      return NO;
    }
    NSString *nonce = [self valueForKey:@"nonce" fromQueryItems:queryItems];

    UJETStartOptions *options = [[UJETStartOptions alloc] initWithCallId:callId nonce:nonce];

    [UJET startWithOptions:options];

    return YES;
  }

  - (NSString *)valueForKey:(NSString *)key fromQueryItems:(NSArray *)queryItems {
    NSPredicate *predicate = [NSPredicate predicateWithFormat:@"name=%@", key];
    NSURLQueryItem *queryItem = [[queryItems
                                  filteredArrayUsingPredicate:predicate]
                                firstObject];
    return queryItem.value;
  }

  - (BOOL)isValidCallId:(NSString *)callId {
    if (callId.length == 0) {
      return NO;
    }

    NSCharacterSet *nonNumbers = [[NSCharacterSet decimalDigitCharacterSet] invertedSet];
    NSRange r = [callId rangeOfCharacterFromSet: nonNumbers];
    return r.location == NSNotFound;
  }

Para Swift, haz lo siguiente:

  // MARK: Deep Link

  extension AppDelegate {
      func application(_ app: UIApplication, open url: URL, options: [UIApplication.OpenURLOptionsKey: Any] = [:]) -> Bool {
          print("Open app with url: \(url.absoluteString)")

          return self.handleRouting(url)
      }

      func application(_ application: UIApplication, continue userActivity: NSUserActivity, restorationHandler: @escaping ([UIUserActivityRestoring]?) -> Void) -> Bool {
          // Universal links
          if NSUserActivityTypeBrowsingWeb == userActivity.activityType {
              return self.handleRouting(userActivity.webpageURL!)
          } else if userActivity.activityType == "INStartAudioCallIntent" {
              // Open app from Call history
              let model = DataController.shared.startOptions()
              let startOptions = StartOptionsController().convert(model)
              UJET.start(with: startOptions)

              return true
          }

          return false
      }

      func handleRouting(_ url: URL) -> Bool {
          let availableSchema = [
              "ujetrn", // TODO: Change to your custom URL scheme. Config from Portal > Developer Settings > Mobile App > Enable Send SMS to Download App > iOS App > URL
              "https" // universal link
          ]
          let availableHostAndPath = [
              "call",         // custom URL scheme
              "ujet.cx/app",  // universal link,
          ]

          if !(availableSchema.contains(url.scheme ?? "")) {
              return false
          }

          let hostAndPath = String.init(format: "%@%@", url.host ?? "", url.path)
          if !(availableHostAndPath.contains(hostAndPath)) {
              return false
          }

          // ujet://call?call_id={call_id}&nonce={nonce}
          // https://ujet.co/app?call_id={call_id}&nonce={nonce}
          let urlComponents: URLComponents? = URLComponents(url: url, resolvingAgainstBaseURL: false)
          let queryItems = urlComponents?.queryItems
          let callId = value(forKey: "call_id", fromQueryItems: queryItems)

          // validate call ID
          if !isValidCallId(callId) {
              return false
          }

          guard let nonce = value(forKey: "nonce", fromQueryItems: queryItems) else {
              return false
          }

          let options = UJETStartOptions.init(callId: callId!, nonce: nonce)

          UJET.start(with: options)

          return true
      }

      func value(forKey key: String?, fromQueryItems queryItems: [URLQueryItem]?) -> String? {
          let predicate = NSPredicate(format: "name=%@", key ?? "")
          let filtered = (queryItems as NSArray?)?.filtered(using: predicate) as? [URLQueryItem]
          let queryItem: URLQueryItem? = filtered?.first

          return queryItem?.value
      }

      func isValidCallId(_ callId: String?) -> Bool {
          if (callId ?? "").isEmpty {
              return false
          }

          let nonNumbers = CharacterSet.decimalDigits.inverted
          let r = callId?.rangeOfCharacter(from: nonNumbers)

          return r == nil
      }
  }

Configuración de destino

En esta sección, se muestran las capacidades y la información adicional necesarias para la configuración de destino.

Funciones

  • Notificaciones de aplicación

  • Modos en segundo plano (consulta los elementos a continuación):

    • Audio y AirPlay

    • Voz por IP (VoIP)

Información

Agrega las siguientes claves con la descripción:

  • NSMicrophoneUsageDescription

  • NSCameraUsageDescription

  • NSPhotoLibraryUsageDescription

  • NSFaceIDUsageDescription