Getting support

This document describes your support options.

Google Cloud Support

If you have a paid Google Cloud support plan always open support cases through the support console, as described in the Create a support case documentation

Before submitting your request, check if the Release Notes have answers to your questions.

When opening a case, use the CX Agent Studio component.

The Google Cloud Support team offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Getting Google Cloud support.

Documentation issues

From any CX Agent Studio documentation page, click Send feedback near the top right or bottom of the page. This will open a feedback form specific to the page you are viewing. Your comments will be reviewed by the documentation team.