Twilio

You can use a telephony adapter to connect Twilio with your agent application. It acts as a bridge for both voice and messaging, supporting voice calls, SMS, and Rich Communication Services (RCS). The adapter receives incoming requests from Twilio, dynamically routes them to the correct AI agent based on the phone number or sender ID, and sends the agent's response back to the end-user through Twilio.

This adapter is an open source component that you can deploy to your Google Cloud environment. For detailed instructions, see the GitHub repository documentation.