Akses API

Anda dapat menggunakan opsi deployment akses API saat menerapkan antarmuka pengguna kustom dan Anda ingin mengirim pesan percakapan menggunakan API.

Untuk setiap giliran percakapan saat runtime, Anda menggunakan metode runSession untuk mengirim pesan pengguna dan menerima respons aplikasi agen.

Membuat saluran akses API

Untuk membuat saluran akses API:

  1. Klik Deploy di bagian atas pembuat agen.
  2. Klik Saluran baru.
  3. Pilih Siapkan akses API.
  4. Berikan nama channel.
  5. Pilih atau buat versi aplikasi agen.
  6. Gunakan setelan perilaku khusus saluran opsional jika Anda ingin mengganti setelan aplikasi agen tertentu untuk saluran ini.
  7. Klik Buat channel.

Jendela dialog yang menampilkan ID deployment dan contoh perintah curl akan terbuka. Di sistem Linux dan macOS, Anda dapat menggunakan contoh perintah ini untuk mengirim pesan pengujian ke aplikasi agen Anda.

Autentikasi

Contoh perintah curl yang diberikan menggunakan gcloud untuk mengautentikasi permintaan dengan kredensial pengguna Anda. Untuk sistem produksi, Anda harus menggunakan akun layanan untuk autentikasi. Untuk mengetahui informasi selengkapnya, lihat Mengautentikasi ke CX Agent Studio.

Tanda pengenal yang diperlukan

Untuk mengirim permintaan, Anda memerlukan ID statis berikut: PROJECT_ID, REGION_ID, APPLICATION_ID, dan DEPLOYMENT_ID. Anda dapat menemukan ID ini di kolom ID Deployment yang diberikan dalam contoh perintah jendela dialog untuk saluran. Nilai ditentukan dalam segmen jalur bernama:

projects/PROJECT_ID/locations/REGION_ID/apps/APPLICATION_ID/deployments/DEPLOYMENT_ID

Selain itu, Anda memerlukan SESSION_ID dinamis, yang mewakili percakapan unik. Ini dapat berupa string yang dibuat sesuai pilihan Anda, dengan ID yang cocok dengan ekspresi reguler [a-zA-Z0-9][a-zA-Z0-9-_]{4,62}.

Telepon runSession

Contoh berikut memanggil metode runSession, yang digunakan untuk memulai interaksi satu giliran dengan aplikasi agen dalam sesi.

REST

Sebelum menggunakan salah satu data permintaan, lakukan penggantian berikut:

  • PROJECT_ID: project ID Anda
  • REGION_ID: ID wilayah Anda
  • APPLICATION_ID: ID aplikasi Anda
  • SESSION_ID: ID sesi Anda
  • DEPLOYMENT_ID: ID deployment aplikasi Anda

Metode HTTP dan URL: 

POST https://ces.googleapis.com/v1/projects/PROJECT_ID/locations/REGION_ID/apps/APPLICATION_ID/sessions/SESSION_ID:runSession

Meminta isi JSON: 

{
  "config": {
    "session": "projects/PROJECT_ID/locations/REGION_ID/apps/APPLICATION_ID/sessions/SESSION_ID",
    "deployment": "projects/PROJECT_ID/locations/REGION_ID/apps/APPLICATION_ID/deployments/DEPLOYMENT_ID",
  },
  "inputs": [
    {
      "text": "hi"
    }
  ]
}

Untuk mengirim permintaan Anda, perluas salah satu opsi berikut:

Anda akan melihat respons JSON seperti berikut:

{
  "outputs": [
    {
      "text": "Hello there!",
      "turnCompleted": true,
      "turnIndex": 1,
      "diagnosticInfo": {...}
    }
  ]
}

Java

Untuk melakukan autentikasi ke CX Agent Studio, siapkan Kredensial Default Aplikasi. Untuk mengetahui informasi selengkapnya, lihat Menyiapkan autentikasi untuk lingkungan pengembangan lokal. 

/*
 * Copyright 2025 Google LLC
 *
 * Licensed under the Apache License, Version 2.0 (the "License");
 * you may not use this file except in compliance with the License.
 * You may obtain a copy of the License at
 *
 *      https://www.apache.org/licenses/LICENSE-2.0
 *
 * Unless required by applicable law or agreed to in writing, software
 * distributed under the License is distributed on an "AS IS" BASIS,
 * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
 * See the License for the specific language governing permissions and
 * limitations under the License.
 */

package com.google.cloud.ces.v1.samples;

import com.google.cloud.ces.v1.RunSessionRequest;
import com.google.cloud.ces.v1.RunSessionResponse;
import com.google.cloud.ces.v1.SessionConfig;
import com.google.cloud.ces.v1.SessionInput;
import com.google.cloud.ces.v1.SessionServiceClient;
import java.util.ArrayList;

public class SyncRunSession {

  public static void main(String[] args) throws Exception {
    syncRunSession();
  }

  public static void syncRunSession() throws Exception {
    // This may require specifying regional endpoints when creating the service client as shown in
    // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
    try (SessionServiceClient sessionServiceClient = SessionServiceClient.create()) {
      RunSessionRequest request =
          RunSessionRequest.newBuilder()
              .setConfig(SessionConfig.newBuilder().build())
              .addAllInputs(new ArrayList<SessionInput>())
              .build();
      RunSessionResponse response = sessionServiceClient.runSession(request);
    }
  }
}

Python

Untuk melakukan autentikasi ke CX Agent Studio, siapkan Kredensial Default Aplikasi. Untuk mengetahui informasi selengkapnya, lihat Menyiapkan autentikasi untuk lingkungan pengembangan lokal. 

from google.cloud import ces_v1
from google.protobuf import field_mask_pb2

def async_create_app():
    with ces_v1.AgentServiceClient() as agent_service_client:
        list_apps_request = ces_v1.ListAppsRequest(
            parent="projects/project-name/locations/us"
        )
        try:
            list_apps_page = agent_service_client.list_apps(request=list_apps_request)
            app_name = next(iter(list_apps_page)).name
        except StopIteration:
            print("No apps found.")
            return

        print(f"Using appName {app_name} to grab App")

        get_app_request = ces_v1.GetAppRequest(name=app_name)
        app = agent_service_client.get_app(request=get_app_request)
        print(f"Using app to either createAgent / updateApp {app}")

        # If there is no agent, please uncomment this part
        # # Create Agent
        # create_agent_request = ces_v1.CreateAgentRequest(
        #     parent=app_name,
        #     agent=ces_v1.Agent(display_name="agent-1"),
        # )
        # agent_response = agent_service_client.create_agent(request=create_agent_request)

        # List Agents
        list_agents_request = ces_v1.ListAgentsRequest(parent=app_name)
        try:
            list_agents_page = agent_service_client.list_agents(request=list_agents_request)
            agent = next(iter(list_agents_page))
            agent_name = agent.name
        except StopIteration:
            print(f"No agents found for app {app_name}.")
            return

        print(f"Using agent {agent_name} to update Agent")

        # Update App to have root agent
        app.root_agent = agent_name
        update_app_request = ces_v1.UpdateAppRequest(
            app=app,
            update_mask=field_mask_pb2.FieldMask(paths=["root_agent"]),
        )
        update_app_response = agent_service_client.update_app(request=update_app_request)
        print(f"Update App response: {update_app_response}")

        # runSession
        with ces_v1.SessionServiceClient() as session_service_client:
            session_name = f"{app_name}/sessions/session-1"
            config = ces_v1.SessionConfig(session=session_name)
            input_ = ces_v1.SessionInput(text="Hello World!")
            inputs = [input_]
            session_request = ces_v1.RunSessionRequest(config=config, inputs=inputs)
            session_response = session_service_client.run_session(request=session_request)
            print(f"Run session response: {session_response}")

if __name__ == "__main__":
    async_create_app()

Node.js

Untuk melakukan autentikasi ke CX Agent Studio, siapkan Kredensial Default Aplikasi. Untuk mengetahui informasi selengkapnya, lihat Menyiapkan autentikasi untuk lingkungan pengembangan lokal. 

import {AgentServiceClient, SessionServiceClient} from '../src/v1';

async function main() {
  const agentServiceClient = new AgentServiceClient();
  const sessionServiceClient = new SessionServiceClient();
  try {
    const listAppsRequest = {
      parent: 'projects/project-name/locations/us',
    };

    const listAppsIterator = agentServiceClient.listAppsAsync(listAppsRequest);
    let firstApp;
    for await (const app of listAppsIterator) {
      firstApp = app;
      break;
    }

    if (!firstApp) {
      console.log('No apps found.');
      return;
    }
    const appName = firstApp.name!;

    console.log(`Using appName ${appName} to grab App`);

    const [app] = await agentServiceClient.getApp({name: appName});
    console.log('Using app to either createAgent / updateApp', app);

    // If there is no agent, please uncomment this part
    // // Create Agent
    // const createAgentRequest = {
    //   parent: appName,
    //   agent: {displayName: 'agent-1'},
    // };
    // const [agentResponse] =
    //   await agentServiceClient.createAgent(createAgentRequest);

    // List Agents
    const listAgentsRequest = {parent: appName};
    const listAgentsIterator =
        agentServiceClient.listAgentsAsync(listAgentsRequest);
    let agent;
    for await (const a of listAgentsIterator) {
      agent = a;
      break;
    }

    if (!agent) {
      console.log(`No agents found for app ${appName}.`);
      return;
    }
    const agentName = agent.name!;

    console.log(`Using agent ${agentName} to update Agent`);

    // Update App to have root agent
    app.rootAgent = agentName;
    const updateAppRequest = {
      app: app,
      updateMask: {
        paths: ['root_agent'],
      },
    };
    const [updateAppResponse] =
        await agentServiceClient.updateApp(updateAppRequest);
    console.log('Update App response:', updateAppResponse);

    // runSession
    const sessionName = `${appName}/sessions/session-1`;
    const config = {session: sessionName};
    const input = {text: 'Hello World!'};
    const inputs = [input];
    const sessionRequest = {config: config, inputs: inputs};
    const [sessionResponse] =
        await sessionServiceClient.runSession(sessionRequest);
    console.log('Run session response:', sessionResponse);
  } catch (err) {
    console.error('An error occurred:', err);
  } finally {
    await agentServiceClient.close();
    await sessionServiceClient.close();
  }
}

main();

Telepon BidiRunSession

Sebagai alternatif untuk runSession, Anda dapat menggunakan BidiRunSession untuk membuat koneksi streaming dua arah dengan aplikasi agen.

Go

Untuk melakukan autentikasi ke CX Agent Studio, siapkan Kredensial Default Aplikasi. Untuk mengetahui informasi selengkapnya, lihat Menyiapkan autentikasi untuk lingkungan pengembangan lokal. 

// A simple websocket client to interact with BidiRunSession with audio input
// and output.
//
// Initialize your new module:
//   - mkdir mypackage
//   - cd mypackage
//   - go mod init mypackage
//
// Install non-standard dependencies:
//   - Install PortAudio C library using instructions at
//     https://files.portaudio.com/docs/v19-doxydocs/tutorial_start.html
//   - go get azul3d.org/engine
//   - go get github.com/gordonklaus/portaudio
//   - go get github.com/gorilla/websocket
//
// Usage
//
//	go run main.go -access_token=$(gcloud auth print-access-token) \
//	  -location=YOUR_LOCATION \
//	  -app=YOUR_APP_NAME \
//	  -deployment=YOUR_DEPLOYMENT_NAME
package main

import (
	"bytes"
	"crypto/rand"
	"encoding/base64"
	"encoding/binary"
	"encoding/hex"
	"encoding/json"
	"flag"
	"fmt"
	"log"
	"net/http"
	"net/url"
	"os"
	"os/signal"
	"strings"
	"sync"

	"azul3d.org/engine/audio"
	"github.com/gordonklaus/portaudio"
	"github.com/gorilla/websocket"
)

var addr = flag.String("addr", "ces.googleapis.com", "API service address.")
var location = flag.String("location", "us", "API service location.")
var accessToken = flag.String("access_token", "", "Access token.")
var app = flag.String("app",
	"",
	"App name in the form "+
		"projects/PROJECT_ID/locations/REGION_ID/apps/APPLICATION_ID.")
var deployment = flag.String("deployment",
	"",
	"Deployment name in the form "+
		"projects/PROJECT_ID/locations/REGION_ID/apps/APPLICATION_ID/deployments/DEPLOYMENT_ID.")
var audioSampleRate = flag.Int("audio_sample_rate",
	16000,
	"Desired audio sample rate in Hz (e.g., 8000, 16000, 24000).")

var (
	audioBuffer bytes.Buffer
	bufferMutex sync.Mutex
	wg          sync.WaitGroup
)

type BidiSessionServerMessage struct {
	SessionOutput      *SessionOutput      `json:"sessionOutput"`
	RecognitionResult  *RecognitionResult  `json:"recognitionResult"`
	InterruptionSignal *InterruptionSignal `json:"interruptionSignal"`
	EndSession         *EndSession         `json:"endSession"`
}

type SessionOutput struct {
	Audio string `json:"audio"`
	Text  string `json:"text"`
}

type RecognitionResult struct {
	Transcript string `json:"transcript"`
}

type InterruptionSignal struct {
}

type EndSession struct {
	Metadata struct{} `json:"metadata"`
}

const defaultSampleRateHertz = 16000

// 100ms
const defaultChunkLength = 100

// 16000 (sample rate hertz) * 100/1000 (100ms) * 2 (16 bit)
const defaultChunkSize = defaultSampleRateHertz * defaultChunkLength / 1000 * 2

func main() {
	flag.Parse()
	log.SetFlags((log.LstdFlags | log.Lshortfile | log.Lmicroseconds) &^ log.Ldate)

	u := url.URL{Scheme: "wss",
		Host: *addr,
		Path: "/ws/google.cloud.ces.v1.SessionService/BidiRunSession/locations/" +
			*location}
	if strings.Contains(*addr, "localhost") {
		u = url.URL{Scheme: "ws", Host: *addr, Path: "/ws"}
	}

	h := make(http.Header)
	h.Add("Content-Type", "application/json")
	h.Add("Authorization", "Bearer "+*accessToken)

	conn, _, err := websocket.DefaultDialer.Dial(u.String(), h)
	if err != nil {
		log.Fatal("dial:", err)
	}

	interrupt := make(chan os.Signal, 1)
	signal.Notify(interrupt, os.Interrupt)

	portaudio.Initialize()
	defer portaudio.Terminate()

	inDev, err := portaudio.DefaultInputDevice()
	if err != nil {
		log.Fatal(err)
	}
	log.Printf("Input device: %v", inDev.Name)
	outDev, err := portaudio.DefaultOutputDevice()
	if err != nil {
		log.Fatal(err)
	}
	log.Printf("Output device: %v", outDev.Name)

	randomBytes := make([]byte, 8)
	if _, err := rand.Read(randomBytes); err != nil {
		log.Fatal(err)
	}
	session := fmt.Sprintf("%v/sessions/%v",
		*app,
		hex.EncodeToString(randomBytes))
	log.Printf("Session: %v", session)

	configMessage := map[string]any{
		"config": map[string]any{
			"session": session,
			"inputAudioConfig": map[string]any{
				"audioEncoding":   "LINEAR16",
				"sampleRateHertz": *audioSampleRate,
			},
			"outputAudioConfig": map[string]any{
				"audioEncoding":   "LINEAR16",
				"sampleRateHertz": *audioSampleRate,
			},
			"deployment": *deployment,
			// "debugMode": true,
		},
	}
	jsonConfigMsg, err := json.Marshal(configMessage)
	if err != nil {
		log.Fatal(err)
	}
	if err = conn.WriteMessage(websocket.TextMessage,
		[]byte(jsonConfigMsg)); err != nil {
		log.Fatal(err)
	}
	log.Printf("Sent config: %s", string(jsonConfigMsg))

	framesPerBuffer := defaultChunkSize / 2
	stream, err := portaudio.OpenDefaultStream(1,
		1,
		float64(*audioSampleRate),
		framesPerBuffer,
		func(in, out []float32) {
			// Lock the buffer to avoid data race
			bufferMutex.Lock()
			defer bufferMutex.Unlock()

			// Output processing (Server to Speaker)
			bytesPerSample := 2
			bytesToRead := framesPerBuffer * bytesPerSample
			audioChunk := make([]byte, bytesToRead)
			nBytes, _ := audioBuffer.Read(audioChunk)
			if nBytes > 0 && audioBuffer.Len() == 0 {
				wg.Done()
			}
			audioChunk = audioChunk[:nBytes]

			// LINEAR16 audio encoding
			var speakerPcm16 []int16
			numPcm16Samples := nBytes / 2
			speakerPcm16 = make([]int16, numPcm16Samples)
			for i := 0; i < numPcm16Samples; i++ {
				if (i*2 + 2) <= len(audioChunk) {
					speakerPcm16[i] = int16(
						binary.LittleEndian.Uint16(audioChunk[i*2 : (i+1)*2]))
				}
			}

			for i := 0; i < framesPerBuffer; i++ {
				if i < len(speakerPcm16) {
					out[i] = float32(audio.Int16ToFloat64(speakerPcm16[i]))
				} else {
					out[i] = 0
				}
			}

			// Input processing (Mic to Server)
			micPcm16 := make([]int16, len(in))
			for i, f := range in {
				micPcm16[i] = audio.Float64ToInt16(float64(f))
			}

			// LINEAR16 mic audio
			var inputBuf []byte
			buf := new(bytes.Buffer)
			binary.Write(buf, binary.LittleEndian, micPcm16)
			inputBuf = buf.Bytes()

			audioMessage := map[string]any{
				"realtimeInput": map[string]any{
					"audio": base64.StdEncoding.EncodeToString(inputBuf),
				},
			}
			jsonAudioMsg, err := json.Marshal(audioMessage)
			if err != nil {
				log.Fatal(err)
			}
			if err = conn.WriteMessage(websocket.TextMessage,
				[]byte(jsonAudioMsg)); err != nil {
				// log.Print(err)
			}
		})
	if err != nil {
		log.Fatalf("Error opening stream: %v", err)
	}
	defer stream.Close()
	if err := stream.Start(); err != nil {
		log.Fatalf("Error starting stream: %v", err)
	}

	serverHalfClose := make(chan struct{})
	go func() {
		// Signal completion when server half-close is received.
		defer close(serverHalfClose)
		for {
			_, message, err := conn.ReadMessage()
			if err != nil {
				log.Printf("websocket read error:%v", err)
				break
			}
			bidiSessionServerMessage := BidiSessionServerMessage{}
			json.Unmarshal(message, &bidiSessionServerMessage)
			if bidiSessionServerMessage.SessionOutput != nil &&
				bidiSessionServerMessage.SessionOutput.Audio != "" {
			} else {
				log.Println(string(message))
			}
			if bidiSessionServerMessage.InterruptionSignal != nil {
				bufferMutex.Lock()
				if audioBuffer.Len() != 0 {
					audioBuffer.Reset()
					wg.Done()
				}
				bufferMutex.Unlock()
			}
			if bidiSessionServerMessage.EndSession != nil {
				log.Printf("Received EndSession signal, closing the stream...")
				interrupt <- os.Interrupt
				break
			}
			if bidiSessionServerMessage.SessionOutput != nil &&
				bidiSessionServerMessage.SessionOutput.Audio != "" {
				audioBytes, err := base64.StdEncoding.DecodeString(
					bidiSessionServerMessage.SessionOutput.Audio)
				if err != nil {
					log.Fatal(err)
				}
				bufferMutex.Lock()
				if audioBuffer.Len() == 0 {
					wg.Add(1)
				}
				audioBuffer.Write(audioBytes)
				bufferMutex.Unlock()
			}
		}
	}()

	<-interrupt

	if strings.Contains(*addr, "localhost") {
		log.Println(
			"Received interrupt. Initiating graceful shutdown (half-close)...")
		if err = conn.WriteMessage(
			websocket.TextMessage, []byte("half-close")); err != nil {
			log.Printf("Error sending half-close: %v", err)
		}
	} else {
		log.Fatal("Terminating...")
	}

	<-serverHalfClose
	wg.Wait()

	log.Println("Graceful termination complete. Closing connection.")
}

Java

Untuk melakukan autentikasi ke CX Agent Studio, siapkan Kredensial Default Aplikasi. Untuk mengetahui informasi selengkapnya, lihat Menyiapkan autentikasi untuk lingkungan pengembangan lokal. 

/*
 * Copyright 2025 Google LLC
 *
 * Licensed under the Apache License, Version 2.0 (the "License");
 * you may not use this file except in compliance with the License.
 * You may obtain a copy of the License at
 *
 *      https://www.apache.org/licenses/LICENSE-2.0
 *
 * Unless required by applicable law or agreed to in writing, software
 * distributed under the License is distributed on an "AS IS" BASIS,
 * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
 * See the License for the specific language governing permissions and
 * limitations under the License.
 */

package com.example.app;

import com.google.auth.oauth2.GoogleCredentials;
import com.google.cloud.ces.v1.BidiSessionClientMessage;
import com.google.cloud.ces.v1.BidiSessionServerMessage;
import com.google.cloud.ces.v1.SessionConfig;
import com.google.cloud.ces.v1.SessionInput;
import com.google.protobuf.util.JsonFormat;
import java.net.URI;
import java.nio.ByteBuffer;
import java.nio.charset.StandardCharsets;
import java.util.Collections;
import java.util.HashMap;
import java.util.Map;
import java.util.UUID;
import java.util.concurrent.CountDownLatch;
import java.util.concurrent.TimeUnit;
import org.java_websocket.client.WebSocketClient;
import org.java_websocket.handshake.ServerHandshake;

public class Hello {

  public static void main(String[] args) throws Exception {
    asyncBidiRunSession();
  }

  public static void asyncBidiRunSession() throws Exception {
    // This may require specifying regional endpoints when creating the service client as shown in
    // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
    String sessionId = "session-name";
    if (sessionId.isEmpty()) {
      sessionId = UUID.randomUUID().toString();
    }
    String appResourceName = "projects/project-name/locations/us/apps/app-name";
    String sessionName = appResourceName + "/sessions/" + sessionId;
    String query = "Do you have t-shirt with a cat on it?";
    String query2 = "What is the weather today?";

    URI uri =
        new URI(
            "wss://ces.googleapis.com/ws/google.cloud.ces.v1.SessionService/BidiRunSession/locations/us");

    GoogleCredentials credentials =
        GoogleCredentials.getApplicationDefault()
            .createScoped(
                Collections.singletonList("https://www.googleapis.com/auth/cloud-platform"));
    credentials.refreshIfExpired();
    String token = credentials.getAccessToken().getTokenValue();
    Map<String, String> headers = new HashMap<>();
    headers.put("Authorization", "Bearer " + token);

    CountDownLatch latch = new CountDownLatch(1);

    WebSocketClient client =
        new WebSocketClient(uri, headers) {
          @Override
          public void onOpen(ServerHandshake handshakedata) {
            System.out.println("WebSocket connection opened");
            try {
              // 1. Send config message
              BidiSessionClientMessage configMessage =
                  BidiSessionClientMessage.newBuilder()
                      .setConfig(SessionConfig.newBuilder().setSession(sessionName))
                      .build();
              String configJson =
                  JsonFormat.printer()
                      .preservingProtoFieldNames()
                      .omittingInsignificantWhitespace()
                      .print(configMessage);
              System.out.println("Sending config: " + configJson);
              send(configJson);

              // 2. Send query message
              BidiSessionClientMessage queryMessage =
                  BidiSessionClientMessage.newBuilder()
                      .setRealtimeInput(SessionInput.newBuilder().setText(query))
                      .build();
              String queryJson =
                  JsonFormat.printer()
                      .preservingProtoFieldNames()
                      .omittingInsignificantWhitespace()
                      .print(queryMessage);
              System.out.println("Sending query: " + queryJson);
              send(queryJson);

              // 3. Send query message 2
              BidiSessionClientMessage queryMessage2 =
                  BidiSessionClientMessage.newBuilder()
                      .setRealtimeInput(SessionInput.newBuilder().setText(query2))
                      .build();
              String queryJson2 =
                  JsonFormat.printer()
                      .preservingProtoFieldNames()
                      .omittingInsignificantWhitespace()
                      .print(queryMessage2);
              System.out.println("Sending query 2: " + queryJson2);
              send(queryJson2);
            } catch (Exception e) {
              e.printStackTrace();
              latch.countDown();
            }
          }

          @Override
          public void onMessage(String message) {
            System.out.println("===============");
            System.out.println("Received message: " + message);
            try {
              BidiSessionServerMessage.Builder builder = BidiSessionServerMessage.newBuilder();
              JsonFormat.parser().ignoringUnknownFields().merge(message, builder);
              BidiSessionServerMessage response = builder.build();
              System.out.println("Parsed response: " + response);
            } catch (Exception e) {
              System.err.println("Failed to parse message: " + e.getMessage());
            }
          }

          @Override
          public void onMessage(ByteBuffer bytes) {
            System.out.println("===============");
            String message = StandardCharsets.UTF_8.decode(bytes).toString();
            System.out.println("Received message: " + message);
          }

          @Override
          public void onClose(int code, String reason, boolean remote) {
            System.out.println(
                "WebSocket connection closed by "
                    + (remote ? "remote peer" : "us")
                    + " with code "
                    + code
                    + " and reason: "
                    + reason);
            latch.countDown();
          }

          @Override
          public void onError(Exception ex) {
            System.err.println("WebSocket error: " + ex.getMessage());
            ex.printStackTrace();
            latch.countDown();
          }
        };

    try {
      System.out.println("Connecting to WebSocket: " + uri);
      client.connect();
      latch.await(10, TimeUnit.SECONDS);
    } finally {
      client.close();
    }
  }
}

Python

Untuk melakukan autentikasi ke CX Agent Studio, siapkan Kredensial Default Aplikasi. Untuk mengetahui informasi selengkapnya, lihat Menyiapkan autentikasi untuk lingkungan pengembangan lokal. 

import threading
import time
import uuid

import google.auth
import google.auth.transport.requests
import websocket
from google.protobuf import json_format


from google.cloud import ces_v1

def async_bidi_run_session():
    """Demonstrates how to use the BidiRunSession WebSocket endpoint."""
    session_id = "session_name"
    if not session_id:
        session_id = str(uuid.uuid4())

    app_resource_name = "projects/project_name/locations/us/apps/app_name"
    session_name = f"{app_resource_name}/sessions/{session_id}"
    query = "Do you have t-shirt with a cat on it?"
    query2 = "What is the weather today?"

    uri = "wss://ces.googleapis.com/ws/google.cloud.ces.v1.SessionService/BidiRunSession/locations/us"

    try:
        credentials, _ = google.auth.default(
            scopes=["https://www.googleapis.com/auth/cloud-platform"]
        )
        request = google.auth.transport.requests.Request()
        credentials.refresh(request)
        token = credentials.token
        headers = {"Authorization": f"Bearer {token}"}
    except Exception as e:
        print(f"Failed to get credentials: {e}")
        return

    def on_open(ws):
        print("WebSocket connection opened")
        try:
            # 1. Send config message
            config_message = ces_v1.BidiSessionClientMessage(
                config=ces_v1.SessionConfig(session=session_name)
            )
            config_json = json_format.MessageToJson(
                config_message._pb, preserving_proto_field_name=False, indent=0
            ).replace("\\n", "")
            print(f"Sending config: {config_json}")
            ws.send(config_json)

            # 2. Send query message
            query_message = ces_v1.BidiSessionClientMessage(
                realtime_input=ces_v1.SessionInput(text=query)
            )
            query_json = json_format.MessageToJson(
                query_message._pb, preserving_proto_field_name=False, indent=0
            ).replace("\\n", "")
            print(f"Sending query: {query_json}")
            ws.send(query_json)

            # 3. Send query message 2
            query_message2 = ces_v1.BidiSessionClientMessage(
                realtime_input=ces_v1.SessionInput(text=query2)
            )
            query_json2 = json_format.MessageToJson(
                query_message2._pb, preserving_proto_field_name=False, indent=0
            ).replace("\\n", "")
            print(f"Sending query 2: {query_json2}")
            ws.send(query_json2)
        except Exception as e:
            print(f"Error during on_open: {e}")
            ws.close()

    def on_message(ws, message):
        print("===============")
        print(f"Received message: {message}")
        try:
            response_pb = ces_v1.BidiSessionServerMessage()._pb
            json_format.Parse(
                message,
                response_pb,
                ignore_unknown_fields=True,
            )
            response = ces_v1.BidiSessionServerMessage(response_pb)
            print(f"Parsed response: {response}")
        except Exception as e:
            print(f"Failed to parse message: {e}")

    def on_error(ws, error):
        print(f"WebSocket error: {error}")

    def on_close(ws, close_status_code, close_msg):
        print(
            "WebSocket connection closed"
            f" with code {close_status_code}"
            f" and reason: {close_msg}"
        )

    print(f"Connecting to WebSocket: {uri}")
    ws_app = websocket.WebSocketApp(
        uri,
        header=headers,
        on_open=on_open,
        on_message=on_message,
        on_error=on_error,
        on_close=on_close,
    )

    wst = threading.Thread(target=ws_app.run_forever)
    wst.daemon = True
    wst.start()

    print("Waiting for 10 seconds for messages...")
    time.sleep(10)
    print("10 seconds elapsed, closing connection.")
    ws_app.close()
    wst.join()


if __name__ == "__main__":
    async_bidi_run_session()

Node.js

Untuk melakukan autentikasi ke CX Agent Studio, siapkan Kredensial Default Aplikasi. Untuk mengetahui informasi selengkapnya, lihat Menyiapkan autentikasi untuk lingkungan pengembangan lokal. 

import {GoogleAuth} from 'google-gax';
import {WebSocket} from 'ws';

async function main() {
  const sessionId = 'session-name';
  const appResourceName =
      'projects/project-name/locations/us/apps/app-name';
  const sessionName = `${appResourceName}/sessions/${sessionId}`;
  const query = 'Do you have t-shirt with a cat on it?';
  const query2 = 'What is the weather today?';

  console.log(`Starting bidi session with session name: ${sessionName}`);

  const uri =
      'wss://ces.googleapis.com/ws/google.cloud.ces.v1.SessionService/BidiRunSession/locations/us';

  let token;
  try {
    const auth = new GoogleAuth({
      scopes: ['https://www.googleapis.com/auth/cloud-platform'],
    });
    token = await auth.getAccessToken();
  } catch (e) {
    console.error(`Failed to get credentials: ${e}`);
    return;
  }

  const headers = {Authorization: `Bearer ${token}`};
  const ws = new WebSocket(uri, {headers});

  ws.on('open', () => {
    console.log('WebSocket connection opened');
    try {
      // 1. Send config message
      const configMessage = {
        config: {session: sessionName},
      };
      const configJson = JSON.stringify(configMessage);
      console.log(`Sending config: ${configJson}`);
      ws.send(configJson);

      // 2. Send query message
      const queryMessage = {
        realtimeInput: {text: query},
      };
      const queryJson = JSON.stringify(queryMessage);
      console.log(`Sending query: ${queryJson}`);
      ws.send(queryJson);

      // 3. Send query message 2
      const queryMessage2 = {
        realtimeInput: {text: query2},
      };
      const queryJson2 = JSON.stringify(queryMessage2);
      console.log(`Sending query 2: ${queryJson2}`);
      ws.send(queryJson2);
    } catch (e) {
      console.error(`Error during on_open: ${e}`);
      ws.close();
    }
  });

  ws.on('message', message => {
    console.log('===============');
    console.log(`Received message: ${message}`);
  });

  ws.on('error', err => {
    console.error(`WebSocket error: ${err}`);
  });

  ws.on('close', (code, reason) => {
    console.log(
        `WebSocket connection closed with code ${code} and reason: ${reason}`);
  });

  console.log('Waiting for 10 seconds for messages...');
  await new Promise(resolve => setTimeout(resolve, 10000));
  console.log('10 seconds elapsed, closing connection.');
  ws.close();
}

main();

Selain itu, jika Anda menggunakan ces.googleapis.com sebagai apiEndpoint dengan library klien gRPC, Anda juga harus menetapkan x-goog-request-params di otherArgs ke lokasi tertentu. Misalnya, menggunakan library klien Node.js:

const sessionClient = new SessionServiceClient({
 apiEndpoint: 'ces.googleapis.com'
});


const grpc = require('@grpc/grpc-js');
const callOptions = {
  otherArgs: {headers: {'x-goog-request-params': `location=locations/us`}}
};

stream = sessionClient.bidiRunSession(callOptions);

Jika Anda menggunakan ces.us.rep.googleapis.com atau ces.eu.rep.googleapis.com, Anda tidak perlu menyetel x-goog-request-params.