跳至主要内容
Google Cloud Documentation
Technology areas
  • AI and ML
  • Application development
  • Application hosting
  • Compute
  • Data analytics and pipelines
  • Databases
  • Distributed, hybrid, and multicloud
  • Industry solutions
  • Migration
  • Networking
  • Observability and monitoring
  • Security
  • Storage
Cross-product tools
  • Access and resources management
  • Costs and usage management
  • Infrastructure as code
  • SDK, languages, frameworks, and tools
/
控制台
  • English
  • Deutsch
  • Español – América Latina
  • Français
  • Indonesia
  • Italiano
  • Português – Brasil
  • 中文 – 简体
  • 中文 – 繁體
  • 日本語
  • 한국어
登录
  • Customer Experience Insights
Start free
概览 指南 参考 支持 Resources
  • Public sites
  • Customer Experience Insights public features
    Guides, examples, and references for Conversational Insights public Preview features.
  • Customer Experience Insights console
    User interface for using Conversational Insights.
Google Cloud Documentation
  • Technology areas
    • 更多
    • 概览
    • 指南
    • 参考
    • 支持
    • Resources
    • Customer Experience Insights Site Selector
      • 更多
  • Cross-product tools
    • 更多
  • 控制台
  • Before you begin
  • Customer Experience Insights
  • Overview
  • Customer Experience Insights console
  • Tutorials
  • All tutorials
  • Tutorials using the console
    • Analyze conversations using custom highlights
    • Import and analyze a conversation
    • List conversations
  • Tutorials using the REST API
    • Analyze conversations using custom highlights
    • Analyze a conversation
  • Features
  • All features
  • Quality AI
    • Overview
    • Basics
    • Setup guide
    • Best practices
    • Conversation assessments
    • Sampling rules
    • Agent engagement platform
    • Virtual agent platform
    • Configurable dashboards
  • Topic modeling
    • Overview
    • Basics
    • How-to: Topic modeling operations
    • Best practices
    • Export and import a topic model
  • Generative FAQ
  • Analysis rules
  • Smart highlights
  • Autolabeling and correlation rules
  • Concepts
  • All concepts
  • Audio conversation data
  • Dialogflow runtime integration
  • Common integrations
  • Customer-managed encryption keys (CMEK)
  • Query metrics
  • Sentiment analysis
  • Fine-grained access control
    • Overview of fine-grained access control
    • Create and manage authorized views
    • Use authorized views
    • Best practices for fine-grained access control
  • How-to guides
  • All how-to guides
  • Import audio or transcript files using the API
  • Enable audio playback
  • Bulk analyze conversations using the API
  • Enable Cloud Pub/Sub notifications
  • Enable Dialogflow runtime integration
  • Enable Summarization
  • Enable Google Sheets integration
  • Explore conversation analytics
  • Export conversations to BigQuery
  • Query Agent Assist metrics from BigQuery
  • Filter conversations
  • Get long-running operations
  • List conversations
  • Set a TTL on conversation data
  • Conversational Insights devkit
  • Datasets
  • AI and ML
  • Application development
  • Application hosting
  • Compute
  • Data analytics and pipelines
  • Databases
  • Distributed, hybrid, and multicloud
  • Industry solutions
  • Migration
  • Networking
  • Observability and monitoring
  • Security
  • Storage
  • Access and resources management
  • Costs and usage management
  • Infrastructure as code
  • SDK, languages, frameworks, and tools
  • Public sites
  • Customer Experience Insights public features
  • Customer Experience Insights console
  • Home
  • Documentation
  • AI and ML
  • Customer Experience Insights
  • 指南

概念 使用集合让一切井井有条 根据您的偏好保存内容并对其进行分类。

  • Dialogflow 运行时集成

    将其他 CES 产品中的数据集成到 CX Insights 中。

  • 智能亮点

    自动检测对话数据中的关键词和短语。

  • 音频对话数据

    了解如何使用 CX Insights 分析音频对话数据。

如未另行说明,那么本页面中的内容已根据知识共享署名 4.0 许可获得了许可,并且代码示例已根据 Apache 2.0 许可获得了许可。有关详情,请参阅 Google 开发者网站政策。Java 是 Oracle 和/或其关联公司的注册商标。

  • 产品和价格

    • 查看所有产品
    • Google Cloud 价格
    • Google Cloud Marketplace
    • 与销售人员联系
  • 支持

    • 社区论坛
    • 支持
    • 版本说明
    • 系统状态
  • 资源

    • GitHub
    • Google Cloud 使用入门
    • 代码示例
    • 云架构中心
    • 培训和认证
  • 互动

    • 博客
    • 活动
    • X (Twitter)
    • Google Cloud 在 YouTube 上的频道
    • YouTube 上的 Google Cloud Tech
  • 关于 Google
  • 隐私权政策
  • 网站条款
  • Google Cloud 条款
  • Manage cookies
  • 环境行动的第三个十年:加入我们
  • 订阅 Google Cloud 简报 订阅
  • English
  • Deutsch
  • Español – América Latina
  • Français
  • Indonesia
  • Italiano
  • Português – Brasil
  • 中文 – 简体
  • 中文 – 繁體
  • 日本語
  • 한국어