Passa ai contenuti principali
Google Cloud Documentation
Technology areas
  • AI and ML
  • Application development
  • Application hosting
  • Compute
  • Data analytics and pipelines
  • Databases
  • Distributed, hybrid, and multicloud
  • Industry solutions
  • Migration
  • Networking
  • Observability and monitoring
  • Security
  • Storage
Cross-product tools
  • Access and resources management
  • Costs and usage management
  • Infrastructure as code
  • SDK, languages, frameworks, and tools
/
Console
  • English
  • Deutsch
  • Español – América Latina
  • Français
  • Indonesia
  • Italiano
  • Português – Brasil
  • 中文 – 简体
  • 中文 – 繁體
  • 日本語
  • 한국어
Accedi
  • Customer Experience Insights
Start free
Panoramica Guide Riferimento Assistenza Resources
  • Public sites
  • Customer Experience Insights public features
    Guides, examples, and references for Conversational Insights public Preview features.
  • Customer Experience Insights console
    User interface for using Conversational Insights.
Google Cloud Documentation
  • Technology areas
    • Altro
    • Panoramica
    • Guide
    • Riferimento
    • Assistenza
    • Resources
    • Customer Experience Insights Site Selector
      • Altro
  • Cross-product tools
    • Altro
  • Console
  • Before you begin
  • Customer Experience Insights
  • Overview
  • Customer Experience Insights console
  • Tutorials
  • All tutorials
  • Tutorials using the console
    • Analyze conversations using custom highlights
    • Import and analyze a conversation
    • List conversations
  • Tutorials using the REST API
    • Analyze conversations using custom highlights
    • Analyze a conversation
  • Features
  • All features
  • Quality AI
    • Overview
    • Basics
    • Setup guide
    • Best practices
    • Conversation assessments
    • Sampling rules
    • Agent engagement platform
    • Virtual agent platform
    • Configurable dashboards
  • Topic modeling
    • Overview
    • Basics
    • How-to: Topic modeling operations
    • Best practices
    • Export and import a topic model
  • Generative FAQ
  • Analysis rules
  • Smart highlights
  • Autolabeling and correlation rules
  • Concepts
  • All concepts
  • Audio conversation data
  • Dialogflow runtime integration
  • Common integrations
  • Customer-managed encryption keys (CMEK)
  • Query metrics
  • Sentiment analysis
  • Fine-grained access control
    • Overview of fine-grained access control
    • Create and manage authorized views
    • Use authorized views
    • Best practices for fine-grained access control
  • How-to guides
  • All how-to guides
  • Import audio or transcript files using the API
  • Enable audio playback
  • Bulk analyze conversations using the API
  • Enable Cloud Pub/Sub notifications
  • Enable Dialogflow runtime integration
  • Enable Summarization
  • Enable Google Sheets integration
  • Explore conversation analytics
  • Export conversations to BigQuery
  • Query Agent Assist metrics from BigQuery
  • Filter conversations
  • Get long-running operations
  • List conversations
  • Set a TTL on conversation data
  • Conversational Insights devkit
  • Datasets
  • AI and ML
  • Application development
  • Application hosting
  • Compute
  • Data analytics and pipelines
  • Databases
  • Distributed, hybrid, and multicloud
  • Industry solutions
  • Migration
  • Networking
  • Observability and monitoring
  • Security
  • Storage
  • Access and resources management
  • Costs and usage management
  • Infrastructure as code
  • SDK, languages, frameworks, and tools
  • Public sites
  • Customer Experience Insights public features
  • Customer Experience Insights console
  • Home
  • Documentation
  • AI and ML
  • Customer Experience Insights
  • Guide

Concetti Mantieni tutto organizzato con le raccolte Salva e classifica i contenuti in base alle tue preferenze.

  • Integrazione del runtime Dialogflow

    Integra i dati di altri prodotti CES in CX Insights.

  • Smart Highlights

    Rileva automaticamente parole e frasi chiave nei dati delle conversazioni.

  • Dati delle conversazioni audio

    Scopri come analizzare i dati delle conversazioni audio utilizzando CX Insights.

Salvo quando diversamente specificato, i contenuti di questa pagina sono concessi in base alla licenza Creative Commons Attribution 4.0, mentre gli esempi di codice sono concessi in base alla licenza Apache 2.0. Per ulteriori dettagli, consulta le norme del sito di Google Developers. Java è un marchio registrato di Oracle e/o delle sue consociate.

  • Prodotti e prezzi

    • Visualizza tutti i prodotti
    • Prezzi di Google Cloud
    • Google Cloud Marketplace
    • Contatta il team di vendita
  • Assistenza

    • Forum della community
    • Assistenza
    • Note di rilascio
    • Stato del sistema
  • Risorse

    • GitHub
    • Inizia a utilizzare Google Cloud
    • Esempi di codice
    • Cloud Architecture Center
    • Formazione e certificazione
  • Coinvolgi

    • Blog
    • Eventi
    • X (Twitter)
    • Google Cloud su YouTube
    • Google Cloud Tech su YouTube
  • Informazioni su Google
  • Privacy
  • Termini del sito
  • Termini di Google Cloud
  • Manage cookies
  • Il nostro terzo decennio di azione per il clima: unisciti a noi
  • Registrati alla newsletter di Google Cloud Iscriviti
  • English
  • Deutsch
  • Español – América Latina
  • Français
  • Indonesia
  • Italiano
  • Português – Brasil
  • 中文 – 简体
  • 中文 – 繁體
  • 日本語
  • 한국어