Deploy agent applications

Once you have built an agent application and tested it, you can deploy agent application versions in a variety of ways:

• Web widget: Provides a configurable, ready to use web interface widget.
• Platform connections:
  • AudioCodes: Connect to your AudioCodes platform.
  • Five9: Connect to your Five9 voice calls.
  • Google Contact Center as a Service (CCaaS): Connect to a Google Cloud Contact Center as a Service instance in voice mode.
  • Google Telephony Platform: Connect to a new Google Telephony Platform phone number.
  • Twilio: Connect to your Twilio voice calls.
• API access: Connect using the API.

Configure a deployment channel

To configure a deployment channel:

1. Click the Deploy button at the top of the agent builder.
2. Select Web widget, Platform, or API access.
3. Provide configuration details specific to the channel you've chosen.