Get a Google Cloud support package
Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Cloud Customer Care.
Get support from the community
Ask a question about Filestore on the Google Cloud Community page.
You can also view a history of Filestore-related discussions on Stack Overflow.
Support for Preview and Restricted GA
The following features are available in Preview or as an Restricted GA:
- Private Service Connect integration with Filestore (Restricted GA)
- Small capacity instances (Restricted GA)
To request access or seek support for Preview or Restricted GA features, contact your Google Cloud account representative for assistance with the onboarding process.
Response times typically range from 3-5 business days.
For GA features, use the regular support channels mentioned on this page. Don't use the Preview support form for requests related to GA features. If you are encountering an urgent issue, contact your account manager.
File bugs or feature requests
From the Filestore documentation, click the "Send feedback" link near the top right of the page. The comments you submit are reviewed by the Filestore team.