Tutorials

• Analyze conversations with custom highlights through the Customer Experience Insights console

  Automatically detect key words or phrases that are important to determine a user's intent.

• Analyze conversations with custom highlights through the REST API

  Automatically detect key words and/or phrases that are important to determining a user's intent.

• Create and analyze a conversation with the Customer Experience Insights console

  Create and analyze a text or audio conversation using the Customer Experience Insights console.

• Create and analyze a conversation with the REST API

  Create and analyze a text or audio conversation by sending requests to the CX Insights API.

• List conversations with the Customer Experience Insights console

  List your conversations using the Customer Experience Insights console.

Try it for yourself

If you're new to Google Cloud, create an account to evaluate how CX Insights performs in real-world scenarios. New customers also get $300 in free credits to run, test, and deploy workloads.

Try CX Insights free