# Cloud Customer Care documentation

[Read product documentation](https://docs.cloud.google.com/support/docs/overview)
Cloud Customer Care lets you simplify and streamline your support experience.
It offers you scalable and flexible services built with your business needs
at the center. Choose the Customer Care service that's right for
your organization, and tailor it further with Value-Add Services.

[Go to the Cloud Customer Care page for more.](https://cloud.google.com/support/)

## Documentation resources

Find quickstarts and guides, review key references, and get help with common issues.

### Guides

- Checklists

  [Onboard to Customer Care](https://docs.cloud.google.com/support/docs/checklists/onboard-customer-care)

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  [Prepare for a peak capacity event](https://docs.cloud.google.com/support/docs/checklists/plan-peak-capacity-event)

- Support packages and cases

  [Standard Support overview](https://docs.cloud.google.com/support/docs/standard)

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  [Enhanced Support overview](https://docs.cloud.google.com/support/docs/enhanced)

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  [Premium Support overview](https://docs.cloud.google.com/support/docs/premium)

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  [Create and manage support cases](https://docs.cloud.google.com/support/docs/customer-care-procedures)

- Best practices

  [Working with Customer Care](https://docs.cloud.google.com/support/docs/best-practices)

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  [Working with Premium Support](https://docs.cloud.google.com/support/docs/premium-best-practices)

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  [Privacy best practices](https://docs.cloud.google.com/support/docs/privacy-best-practices)

### Reference

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  [Cloud Support API](https://docs.cloud.google.com/support/docs/reference/rest)

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  [Cloud Support API User Guide](https://docs.cloud.google.com/support/docs/reference/v2)

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  [Synchronizing support cases](https://docs.cloud.google.com/support/docs/reference/connector)

### Resources

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  [Community support and discussions](https://docs.cloud.google.com/support/docs/community-support)

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  [Ask technical questions on Stack Exchange](https://docs.cloud.google.com/support/docs/stackexchange)

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  [Discuss Google Cloud](https://docs.cloud.google.com/support/docs/groups)

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  [Report issues and request features](https://docs.cloud.google.com/support/docs/issue-trackers)

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  [Security bulletins](https://docs.cloud.google.com/support/bulletins)

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  [Language support and working hours](https://docs.cloud.google.com/support/docs/language-working-hours)

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