Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class QaTagResult.
Tags and their corresponding results.
Generated from protobuf message google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult
Namespace
Google \ Cloud \ ContactCenterInsights \ V1 \ QaScorecardResultMethods
__construct
Constructor.
| Parameters | |
|---|---|
| Name | Description |
data |
array
Optional. Data for populating the Message object. |
↳ tag |
string
The tag the score applies to. |
↳ score |
float
The score the tag applies to. |
↳ potential_score |
float
The potential score the tag applies to. |
↳ normalized_score |
float
The normalized score the tag applies to. |
getTag
The tag the score applies to.
| Returns | |
|---|---|
| Type | Description |
string |
|
setTag
The tag the score applies to.
| Parameter | |
|---|---|
| Name | Description |
var |
string
|
| Returns | |
|---|---|
| Type | Description |
$this |
|
getScore
The score the tag applies to.
| Returns | |
|---|---|
| Type | Description |
float |
|
hasScore
clearScore
setScore
The score the tag applies to.
| Parameter | |
|---|---|
| Name | Description |
var |
float
|
| Returns | |
|---|---|
| Type | Description |
$this |
|
getPotentialScore
The potential score the tag applies to.
| Returns | |
|---|---|
| Type | Description |
float |
|
hasPotentialScore
clearPotentialScore
setPotentialScore
The potential score the tag applies to.
| Parameter | |
|---|---|
| Name | Description |
var |
float
|
| Returns | |
|---|---|
| Type | Description |
$this |
|
getNormalizedScore
The normalized score the tag applies to.
| Returns | |
|---|---|
| Type | Description |
float |
|
hasNormalizedScore
clearNormalizedScore
setNormalizedScore
The normalized score the tag applies to.
| Parameter | |
|---|---|
| Name | Description |
var |
float
|
| Returns | |
|---|---|
| Type | Description |
$this |
|