Interface protos.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.IConversationMeasure (3.9.0)

Version latest

• 3.9.0 (latest)
• 3.8.0
• 3.7.0
• 3.6.0
• 3.3.0
• 3.1.0
• 2.7.0
• 2.6.0
• 2.4.1
• 2.3.0
• 2.1.2
• 1.11.0
• 1.10.0
• 1.9.0
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• 1.7.0
• 1.6.0
• 1.5.0
• 1.4.0
• 1.3.0
• 1.2.1
• 1.1.0
• 1.0.2

Properties of a ConversationMeasure.

Package

@google-cloud/contact-center-insights

Properties

averageAgentSentimentScore

averageAgentSentimentScore?: (number|null);

ConversationMeasure averageAgentSentimentScore

averageClientSentimentScore

averageClientSentimentScore?: (number|null);

ConversationMeasure averageClientSentimentScore

averageCustomerSatisfactionRating

averageCustomerSatisfactionRating?: (number|null);

ConversationMeasure averageCustomerSatisfactionRating

averageDuration

averageDuration?: (google.protobuf.IDuration|null);

ConversationMeasure averageDuration

averageQaNormalizedScore

averageQaNormalizedScore?: (number|null);

ConversationMeasure averageQaNormalizedScore

averageQaQuestionNormalizedScore

averageQaQuestionNormalizedScore?: (number|null);

ConversationMeasure averageQaQuestionNormalizedScore

averageSilencePercentage

averageSilencePercentage?: (number|null);

ConversationMeasure averageSilencePercentage

averageTurnCount

averageTurnCount?: (number|null);

ConversationMeasure averageTurnCount

conversationCount

conversationCount?: (number|null);

ConversationMeasure conversationCount

qaTagScores

qaTagScores?: (google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.IQaTagScore[]|null);

ConversationMeasure qaTagScores