Interface protos.google.cloud.contactcenterinsights.v1.IQaScorecardResult (3.9.0)

Version latest

• 3.9.0 (latest)
• 3.8.0
• 3.7.0
• 3.6.0
• 3.3.0
• 3.1.0
• 2.7.0
• 2.6.0
• 2.4.1
• 2.3.0
• 2.1.2
• 1.11.0
• 1.10.0
• 1.9.0
• 1.8.0
• 1.7.0
• 1.6.0
• 1.5.0
• 1.4.0
• 1.3.0
• 1.2.1
• 1.1.0
• 1.0.2

Properties of a QaScorecardResult.

Package

@google-cloud/contact-center-insights

Properties

agentId

agentId?: (string|null);

QaScorecardResult agentId

conversation

conversation?: (string|null);

QaScorecardResult conversation

createTime

createTime?: (google.protobuf.ITimestamp|null);

QaScorecardResult createTime

name

name?: (string|null);

QaScorecardResult name

normalizedScore

normalizedScore?: (number|null);

QaScorecardResult normalizedScore

potentialScore

potentialScore?: (number|null);

QaScorecardResult potentialScore

qaAnswers

qaAnswers?: (google.cloud.contactcenterinsights.v1.IQaAnswer[]|null);

QaScorecardResult qaAnswers

qaScorecardRevision

qaScorecardRevision?: (string|null);

QaScorecardResult qaScorecardRevision

qaTagResults

qaTagResults?: (google.cloud.contactcenterinsights.v1.QaScorecardResult.IQaTagResult[]|null);

QaScorecardResult qaTagResults

score

score?: (number|null);

QaScorecardResult score

scoreSources

scoreSources?: (google.cloud.contactcenterinsights.v1.QaScorecardResult.IScoreSource[]|null);

QaScorecardResult scoreSources