Getting support

For Router appliance considerations, see the Router appliance section.

Get a Google support package

Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Cloud Customer Care.

Get support from the community

Ask a question on Stack Overflow

On Stack Overflow, use the tag google-cloud-networking for questions about NCC. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.

Discuss NCC

Join the Google group to discuss NCC and receive NCC announcements and updates.

You can also visit the Google Cloud Slack community to discuss NCC and other Google Cloud products. If you haven't already joined, use this form to sign up. For NCC, join the #networking channel.

File bugs or feature requests

From the NCC documentation, click Send feedback near the top right of the page or at the bottom of the page. This opens a feedback form. Your comments are reviewed by the NCC team.

Support considerations for Router appliance

Because Router appliance uses software from third-party vendors, you must contact the vendor of this software for the first level of support.