> [!NOTE]
> **Note:** If you're looking for this page in the Memorystore for Redis Cluster documentation, then see [Get support](https://docs.cloud.google.com/memorystore/docs/cluster/getting-support).

## Get a Google support package

Google Cloud offers different support packages to meet different needs, such as
24/7 coverage, phone support, and access to a technical support manager. For
more information, see [Cloud Customer Care](https://docs.cloud.google.com/support).

## Get support from the community

You can get assistance with your Memorystore for Redis issue on either Stack
Overflow or Google Groups. When posting your question, provide:

- A description of your problem, including any error messages.
- What you were attempting to do.
- The time and date (including timezone) you encountered the problem.
- The tool or library that you use to interact with Memorystore for Redis.
- A code sample, if applicable and possible.

### Ask a question on Stack Overflow

Ask a question about Memorystore for Redis on
[Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-memorystore).
Use the tag `google-cloud-memorystore` for questions about
Memorystore for Redis. This tag not only receives responses from the
Stack Overflow community, but also from Google engineers, who monitor the tag
and offer unofficial support.

### Discuss Memorystore for Redis

Join the
[google-cloud-memorystore-discuss](https://groups.google.com/forum/#!forum/google-cloud-memorystore-discuss)
Google group to discuss Memorystore for Redis and receive
Memorystore for Redis announcements and updates.

You can also visit the Google Cloud
[Slack community](https://googlecloud-community.slack.com/) to discuss
Memorystore for Redis and other Google Cloud products. If you haven't
already joined,
[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-3icuwfdvq-eq_58LqmOoCNc16mpZcaNA).

For Memorystore for Redis, join the
[`#memorystore`](https://googlecloud-community.slack.com/messages/CALFSML80/)
channel.


### Get Memorystore for Redis announcements

All announcements are made in the
[google-cloud-memorystore-announce](https://groups.google.com/forum/#!forum/google-cloud-memorystore-announce)
group. Please monitor that group for important announcements.

## File bugs or feature requests

To file a bug or feature request for Memorystore for Redis, see [Report issues and request features with issue trackers](https://docs.cloud.google.com/support/docs/issue-trackers).

To report a bug or issue with the Memorystore documentation, click
"Send feedback" near the top right of any documentation page. This will open a
feedback form. Your comments will be reviewed by the Memorystore for Redis
team.