Last modified: November 2, 2020
Review the scheduled maintenance windows for Looker-hosted services to anticipate potential service unavailability and plan your operations accordingly. These regular and urgent maintenance activities ensure the stability and performance of your Looker-hosted instance across different geographical regions.
On rare occasions, urgent service outside of the standing maintenance hours may need to be performed. A Technical Contact may also schedule updates, server upgrades, restarts, or other maintenance outside of the following hours.
Hosts in the Americas
The following table lists the scheduled maintenance windows for hosts in the Americas:
| Day | Maintenance Window |
|---|---|
| Sunday | 9 PM-11 PM Pacific time |
| Wednesday | 9 PM-11 PM Pacific time |
Hosts in Europe, the Middle East, and Africa (EMEA)
The following table lists the scheduled maintenance windows for hosts in EMEA:
| Day | Maintenance Window |
|---|---|
| Monday | 2 PM-4 PM Pacific time |
| Thursday | 2 PM-4 PM Pacific time |
Hosts in Asia and the Pacific (APAC)
The following table lists the scheduled maintenance windows for hosts in APAC:
| Day | Maintenance Window |
|---|---|
| Monday | 10 AM-12 PM Pacific time |
| Thursday | 10 AM-12 PM Pacific time |
Urgent maintenance
On occasion, urgent service maintenance must be performed during specific windows.
Hosts in the Americas
The following table lists the urgent maintenance windows for hosts in the Americas:
| Day | Maintenance Window |
|---|---|
| Monday | 9 PM-11 PM Pacific time |
| Tuesday | 9 PM-11 PM Pacific time |
| Wednesday | 9 PM-11 PM Pacific time |
| Thursday | 9 PM-11 PM Pacific time |
Hosts in Europe, the Middle East, and Africa (EMEA)
The following table lists the urgent maintenance windows for hosts in EMEA:
| Day | Maintenance Window |
|---|---|
| Monday | 2 PM-4 PM Pacific time |
| Tuesday | 2 PM-4 PM Pacific time |
| Wednesday | 2 PM-4 PM Pacific time |
| Thursday | 2 PM-4 PM Pacific time |
Hosts in Asia and the Pacific (APAC)
The following table lists the urgent maintenance windows for hosts in APAC:
| Day | Maintenance Window |
|---|---|
| Monday | 10 AM-12 PM Pacific time |
| Tuesday | 10 AM-12 PM Pacific time |
| Wednesday | 10 AM-12 PM Pacific time |
| Thursday | 10 AM-12 PM Pacific time |