Request access to IAM workforce identity federation

If you receive an error that indicates that workforce identity federation isn't available for your organization, you must request access.

To request access to workforce identity federation, choose from the following options.

Support plan

If your organization has a support plan, do the following:

1. Go to the Help and support page.

   Go to Help and support

2. Enter the following information in the fields:

   • Product:

     Identity and Access Management
     

   • How would you describe your issue?:

     Workforce Identity Federation Unavailable
     

   • Priority:

     P1-Critical impact
     

3. Click Next, and enter information into the following fields:

   • Select your product sub-category:

     Other
     

   • In Language selection, select your preferred language.

   • How would you describe your issue:

     Workforce Identity Federation Unavailable
     

   • Project:

     N/A
     

   • When did your issue start:

     (Enter today's date)
     

   • Is your issue ongoing:

     Yes
     

   • Observed error message:

     Workforce Identity Federation not yet available for your organization.
     

   • In Provide more information, update the following information:

     Tag: Workforce_Identity_Pools_Access
     
     Organization ID (should be numerical):
     
     Justification:
     
     Additional details:
     

   • In Preferred time zone, select your preferred time zone.

4. Click Submit.

No support plan

If your organization doesn't have a support plan, do the following:

1. Go to the Workforce Identity Federation page.

   Go to Workforce Identity Federation

2. At the top of the page, click Send Feedback.

3. In the Describe your feedback (required) field, paste and update the following information:

   Tag: Workforce_Identity_Pools_Access
   
   Organization ID (should be numerical):
   
   Justification:
   
   Additional details:
   
   Contact email address:
   

4. Click Send.