Customer Experience Insights 稽核記錄

本文列出 Customer Experience Insights 的稽核方法。 Google Cloud 服務會產生稽核記錄,用以記錄 Google Cloud 資源中的管理和存取活動。如要進一步瞭解 Cloud 稽核記錄,請參閱以下內容:

服務名稱

如要查看 Customer Experience Insights 稽核記錄,請按照下列步驟操作:

  1. 前往 Google Cloud 控制台的「Logs Explorer」頁面:

    前往 Logs Explorer

  2. 複製下列查詢並貼到「Logs Explorer」的「Query」欄位,然後點選「Run query」

        protoPayload.serviceName="contactcenterinsights.googleapis.com"
      

依權限類型區分的方法

每個 IAM 權限都具有 type 屬性,其值為以下四個列舉值之一:ADMIN_READADMIN_WRITEDATA_READDATA_WRITE。呼叫方法時,Customer Experience Insights 會產生一筆稽核記錄,記錄類別依執行該方法所需權限的 type 屬性而定。若方法需要的 IAM 權限,type 屬性值為 DATA_READDATA_WRITEADMIN_READ,就會產生資料存取稽核記錄;若所需 IAM 權限的 type 屬性值為 ADMIN_WRITE,則會產生管理員活動稽核記錄。

下表列出的 API 方法中,如標有 (LRO) 字樣,表示為長時間執行的作業。這類方法通常會產生兩個稽核記錄項目,作業開始和結束時各一個。詳情請參閱「長時間執行的作業稽核記錄」。
權限類型 方法
ADMIN_READ google.iam.v1.IAMPolicy.GetIamPolicy
ADMIN_WRITE google.iam.v1.IAMPolicy.SetIamPolicy
DATA_READ google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateIssueModelStats
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateStats
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ExportInsightsData (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GenerateConversationSignedAudio
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GenerativeInsights (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAnalysis
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetCorrelationConfig
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetDataset
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetEncryptionSpec
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssue
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssueModel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetPhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaQuestionTag
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetSettings
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAllFeedbackLabels
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAnalyses
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAnalysisRules
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAssessmentRules
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAssessments
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAuthorizedViewSets
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAuthorizedViews
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAutoLabelingRules
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListCharts
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListConversations
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListDashboards
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListDatasets
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListDiagnostics
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListFeedbackLabels
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssueModels
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssues
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListNotes
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListPhraseMatchers
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaQuestionTags
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaQuestions
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaScorecardRevisions
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaScorecards
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListViews
google.cloud.contactcenterinsights.v1.ContactCenterInsights.QueryMetrics (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.QueryPerformanceOverview (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.SampleConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.TestAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.TestCorrelationConfig
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CalculateStats
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ExportInsightsData (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAnalysis
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetDataset
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetEncryptionSpec
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetIssueModel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetPhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaQuestionTag
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetSettings
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAllFeedbackLabels
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAnalyses
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAnalysisRules
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAssessmentRules
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAssessments
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAuthorizedViewSets
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAuthorizedViews
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListConversations
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListDatasets
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListFeedbackLabels
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListIssueModels
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListIssues
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListNotes
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListPhraseMatchers
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaQuestionTags
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaQuestions
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaScorecardRevisions
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaScorecards
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListViews
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.QueryMetrics (LRO)
DATA_WRITE google.cloud.contactcenterinsights.v1.ContactCenterInsights.AppealAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkAnalyzeConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkDeleteConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkDeleteFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkDownloadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkUploadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAnalysis (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateDataset
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateIssue (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateNote
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreatePhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaQuestionTag
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAnalysis
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteDataset (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteIssue
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteNote
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeletePhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeployQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DiagnoseConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ExportIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.FinalizeAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ImportIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.IngestConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.InitializeEncryptionSpec (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.PublishAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.TuneQaScorecardRevision (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UndeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UndeployQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateCorrelationConfig
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateDataset
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateIssue
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateIssueModel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateNote
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdatePhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateSettings
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UploadConversation (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.AppealAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkAnalyzeConversations (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkDeleteConversations (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkDeleteFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkDownloadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkUploadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAnalysis (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateDataset
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateNote
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreatePhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaQuestionTag
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAnalysis
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteDataset (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteNote
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeletePhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeployQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DiagnoseConversations
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ExportIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.FinalizeAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ImportIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.IngestConversations (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.InitializeEncryptionSpec (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.PublishAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.TuneQaScorecardRevision (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UndeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UndeployQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateIssueModel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateNote
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdatePhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateSettings
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UploadConversation (LRO)
google.longrunning.Operations.CancelOperation

API 介面稽核記錄

如要瞭解各方法所需的權限及評估方式,請參閱 Customer Experience Insights 的 Identity and Access Management 說明文件。

google.cloud.contactcenterinsights.v1.ContactCenterInsights

屬於 google.cloud.contactcenterinsights.v1.ContactCenterInsights 的方法會產生以下稽核記錄。

AppealAssessment

BulkAnalyzeConversations

BulkDeleteConversations

BulkDeleteFeedbackLabels

BulkDownloadFeedbackLabels

BulkUploadFeedbackLabels

CalculateIssueModelStats

CalculateStats

CreateAnalysis

CreateAnalysisRule

CreateAssessment

CreateAssessmentRule

CreateAuthorizedView

CreateAuthorizedViewSet

CreateAutoLabelingRule

CreateChart

CreateConversation

CreateDashboard

CreateDataset

CreateFeedbackLabel

CreateIssue

CreateIssueModel

CreateNote

CreatePhraseMatcher

CreateQaQuestion

CreateQaQuestionTag

CreateQaScorecard

CreateQaScorecardRevision

CreateView

DeleteAnalysis

DeleteAnalysisRule

DeleteAssessment

DeleteAssessmentRule

DeleteAuthorizedView

DeleteAuthorizedViewSet

DeleteAutoLabelingRule

DeleteChart

DeleteConversation

DeleteDashboard

DeleteDataset

DeleteFeedbackLabel

DeleteIssue

DeleteIssueModel

DeleteNote

DeletePhraseMatcher

DeleteQaQuestion

DeleteQaQuestionTag

DeleteQaScorecard

DeleteQaScorecardRevision

DeleteView

DeployIssueModel

DeployQaScorecardRevision

DiagnoseConversations

ExportInsightsData

ExportIssueModel

FinalizeAssessment

GenerateConversationSignedAudio

GenerativeInsights

GetAnalysis

GetAnalysisRule

GetAssessment

GetAssessmentRule

GetAuthorizedView

GetAuthorizedViewSet

GetAutoLabelingRule

GetChart

GetConversation

GetCorrelationConfig

GetDashboard

GetDataset

GetEncryptionSpec

GetFeedbackLabel

GetIssue

GetIssueModel

GetPhraseMatcher

GetQaQuestion

GetQaQuestionTag

GetQaScorecard

GetQaScorecardRevision

GetSettings

GetView

ImportIssueModel

IngestConversations

InitializeEncryptionSpec

ListAllFeedbackLabels

ListAnalyses

ListAnalysisRules

ListAssessmentRules

ListAssessments

ListAuthorizedViewSets

ListAuthorizedViews

ListAutoLabelingRules

ListCharts

ListConversations

ListDashboards

ListDatasets

ListDiagnostics

ListFeedbackLabels

ListIssueModels

ListIssues

ListNotes

ListPhraseMatchers

ListQaQuestionTags

ListQaQuestions

ListQaScorecardRevisions

ListQaScorecards

ListViews

PublishAssessment

QueryMetrics

QueryPerformanceOverview

SampleConversations

TestAutoLabelingRule

TestCorrelationConfig

TuneQaScorecardRevision

UndeployIssueModel

UndeployQaScorecardRevision

UpdateAnalysisRule

UpdateAssessmentRule

UpdateAuthorizedView

UpdateAuthorizedViewSet

UpdateAutoLabelingRule

UpdateChart

UpdateConversation

UpdateCorrelationConfig

UpdateDashboard

UpdateDataset

UpdateFeedbackLabel

UpdateIssue

UpdateIssueModel

UpdateNote

UpdatePhraseMatcher

UpdateQaQuestion

UpdateQaQuestionTag

UpdateQaScorecard

UpdateSettings

UpdateView

UploadConversation

google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights

屬於 google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights 的方法會產生以下稽核記錄。

AppealAssessment

BulkAnalyzeConversations

BulkDeleteConversations

BulkDeleteFeedbackLabels

BulkDownloadFeedbackLabels

BulkUploadFeedbackLabels

CalculateStats

CreateAnalysis

CreateAnalysisRule

CreateAssessment

CreateAssessmentRule

CreateAuthorizedView

CreateAuthorizedViewSet

CreateConversation

CreateDataset

CreateFeedbackLabel

CreateIssue

CreateIssueModel

CreateNote

CreatePhraseMatcher

CreateQaQuestion

CreateQaQuestionTag

CreateQaScorecard

CreateQaScorecardRevision

CreateView

DeleteAnalysis

DeleteAnalysisRule

DeleteAssessment

DeleteAssessmentRule

DeleteAuthorizedView

DeleteAuthorizedViewSet

DeleteConversation

DeleteDataset

DeleteFeedbackLabel

DeleteIssue

DeleteIssueModel

DeleteNote

DeletePhraseMatcher

DeleteQaQuestion

DeleteQaQuestionTag

DeleteQaScorecard

DeleteQaScorecardRevision

DeleteView

DeployIssueModel

DeployQaScorecardRevision

DiagnoseConversations

ExportInsightsData

ExportIssueModel

FinalizeAssessment

GetAnalysis

GetAnalysisRule

GetAssessment

GetAssessmentRule

GetAuthorizedView

GetAuthorizedViewSet

GetConversation

GetDataset

GetEncryptionSpec

GetFeedbackLabel

GetIssue

GetIssueModel

GetPhraseMatcher

GetQaQuestion

GetQaQuestionTag

GetQaScorecard

GetQaScorecardRevision

GetSettings

GetView

ImportIssueModel

IngestConversations

InitializeEncryptionSpec

ListAllFeedbackLabels

ListAnalyses

ListAnalysisRules

ListAssessmentRules

ListAssessments

ListAuthorizedViewSets

ListAuthorizedViews

ListConversations

ListDatasets

ListFeedbackLabels

ListIssueModels

ListIssues

ListNotes

ListPhraseMatchers

ListQaQuestionTags

ListQaQuestions

ListQaScorecardRevisions

ListQaScorecards

ListViews

PublishAssessment

QueryMetrics

TuneQaScorecardRevision

UndeployIssueModel

UndeployQaScorecardRevision

UpdateAnalysisRule

UpdateAssessmentRule

UpdateAuthorizedView

UpdateAuthorizedViewSet

UpdateConversation

UpdateFeedbackLabel

UpdateIssue

UpdateIssueModel

UpdateNote

UpdatePhraseMatcher

UpdateQaQuestion

UpdateQaQuestionTag

UpdateQaScorecard

UpdateSettings

UpdateView

UploadConversation

google.iam.v1.IAMPolicy

屬於 google.iam.v1.IAMPolicy 的方法會產生以下稽核記錄。

GetIamPolicy

  • 方法google.iam.v1.IAMPolicy.GetIamPolicy
  • 稽核記錄類型資料存取
  • 權限
    • contactcenterinsights.authorizedViews.getIamPolicy - ADMIN_READ
  • 方法的作業種類: 非長時間執行或串流作業。
  • 篩選條件 protoPayload.methodName="google.iam.v1.IAMPolicy.GetIamPolicy"

SetIamPolicy

  • 方法google.iam.v1.IAMPolicy.SetIamPolicy
  • 稽核記錄類型管理員活動
  • 權限
    • contactcenterinsights.authorizedViews.setIamPolicy - ADMIN_WRITE
  • 方法的作業種類: 非長時間執行或串流作業。
  • 篩選條件 protoPayload.methodName="google.iam.v1.IAMPolicy.SetIamPolicy"

google.longrunning.Operations

屬於 google.longrunning.Operations 的方法會產生以下稽核記錄。

CancelOperation

  • 方法google.longrunning.Operations.CancelOperation
  • 稽核記錄類型資料存取
  • 權限
    • contactcenterinsights.authorizedOperations.cancel - DATA_WRITE
    • contactcenterinsights.operations.cancel - DATA_WRITE
  • 方法的作業種類: 非長時間執行或串流作業。
  • 篩選條件 protoPayload.methodName="google.longrunning.Operations.CancelOperation"

不會產生稽核記錄的方法

某些方法可能不會產生稽核記錄,原因包括以下一或多項:

  • 該方法的流量使用量高,若產生稽核記錄,會導致記錄與儲存成本過高。
  • 稽核價值低。
  • 其他稽核記錄或平台記錄已涵蓋該方法的活動。

下列方法不會產生稽核記錄:

  • google.cloud.contactcenterinsights.v1.ContactCenterInsights.SearchAuthorizedViews
  • google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.SearchAuthorizedViews
  • google.longrunning.Operations.GetOperation
  • google.longrunning.Operations.ListOperations