Geração de registros de auditoria do Customer Experience Insights

Este documento lista os métodos auditados do Customer Experience Insights.Os serviços do Google Cloud geram registros de auditoria que registram atividades administrativas e de acesso nos recursos do Google Cloud . Para mais informações sobre os Registros de Auditoria do Cloud, confira:

Nome do serviço

Para acessar os registros de auditoria do Customer Experience Insights, faça o seguinte:

  1. No console do Google Cloud , acesse a página Análise de registros:

    Acessar a Análise de registros

  2. Copie e cole a consulta a seguir no campo Consulta da Análise de registros e clique em Executar consulta.

        protoPayload.serviceName="contactcenterinsights.googleapis.com"
      

Métodos por tipo de permissão

Cada permissão do IAM tem uma propriedade type, com um tipo enumerado que pode ser um dos quatro seguintes valores: ADMIN_READ, ADMIN_WRITE, DATA_READ ou DATA_WRITE. Quando você chama um método, o Customer Experience Insights gera um registro de auditoria com categoria dependente da propriedade type da permissão necessária para executar o método. Métodos que exigem uma permissão do IAM com o valor da propriedade type de DATA_READ, DATA_WRITE ou ADMIN_READ geram registros de auditoria de acesso aos dados. Métodos que exigem uma permissão do IAM com o valor da propriedade type de ADMIN_WRITE geram registros de auditoria de atividade do administrador.

Os métodos de API na lista a seguir marcados com (LRO) são operações de longa duração. Em geral, esses métodos geram duas entradas de registro de auditoria: uma quando a operação começa e outra quando ela termina. Para mais informações, consulte Registros de auditoria para operações de longa duração.
Tipo de permissão Métodos
ADMIN_READ google.iam.v1.IAMPolicy.GetIamPolicy
ADMIN_WRITE google.iam.v1.IAMPolicy.SetIamPolicy
DATA_READ google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateIssueModelStats
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateStats
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ExportInsightsData (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GenerateConversationSignedAudio
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GenerativeInsights (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAnalysis
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetCorrelationConfig
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetDataset
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetEncryptionSpec
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssue
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssueModel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetPhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaQuestionTag
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetSettings
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAllFeedbackLabels
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAnalyses
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAnalysisRules
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAssessmentRules
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAssessments
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAuthorizedViewSets
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAuthorizedViews
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAutoLabelingRules
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListCharts
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListConversations
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListDashboards
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListDatasets
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListDiagnostics
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListFeedbackLabels
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssueModels
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssues
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListNotes
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListPhraseMatchers
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaQuestionTags
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaQuestions
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaScorecardRevisions
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaScorecards
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListViews
google.cloud.contactcenterinsights.v1.ContactCenterInsights.QueryMetrics (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.QueryPerformanceOverview (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.SampleConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.TestAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.TestCorrelationConfig
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CalculateStats
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ExportInsightsData (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAnalysis
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetDataset
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetEncryptionSpec
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetIssueModel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetPhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaQuestionTag
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetSettings
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAllFeedbackLabels
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAnalyses
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAnalysisRules
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAssessmentRules
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAssessments
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAuthorizedViewSets
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAuthorizedViews
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListConversations
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListDatasets
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListFeedbackLabels
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListIssueModels
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListIssues
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListNotes
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListPhraseMatchers
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaQuestionTags
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaQuestions
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaScorecardRevisions
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaScorecards
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListViews
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.QueryMetrics (LRO)
DATA_WRITE google.cloud.contactcenterinsights.v1.ContactCenterInsights.AppealAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkAnalyzeConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkDeleteConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkDeleteFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkDownloadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkUploadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAnalysis (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateDataset
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateIssue (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateNote
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreatePhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaQuestionTag
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAnalysis
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteDataset (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteIssue
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteNote
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeletePhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeployQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DiagnoseConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ExportIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.FinalizeAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ImportIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.IngestConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.InitializeEncryptionSpec (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.PublishAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.TuneQaScorecardRevision (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UndeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UndeployQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateCorrelationConfig
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateDataset
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateIssue
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateIssueModel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateNote
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdatePhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateSettings
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UploadConversation (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.AppealAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkAnalyzeConversations (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkDeleteConversations (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkDeleteFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkDownloadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkUploadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAnalysis (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateDataset
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateNote
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreatePhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaQuestionTag
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAnalysis
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteDataset (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteNote
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeletePhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeployQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DiagnoseConversations
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ExportIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.FinalizeAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ImportIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.IngestConversations (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.InitializeEncryptionSpec (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.PublishAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.TuneQaScorecardRevision (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UndeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UndeployQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateIssueModel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateNote
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdatePhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateSettings
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UploadConversation (LRO)
google.longrunning.Operations.CancelOperation

Registros de auditoria da interface da API

Para informações sobre como e quais permissões são avaliadas para cada método, consulte a documentação do Identity and Access Management para o Customer Experience Insights.

google.cloud.contactcenterinsights.v1.ContactCenterInsights

Os registros de auditoria a seguir estão associados a métodos que pertencem a google.cloud.contactcenterinsights.v1.ContactCenterInsights.

AppealAssessment

BulkAnalyzeConversations

BulkDeleteConversations

BulkDeleteFeedbackLabels

BulkDownloadFeedbackLabels

BulkUploadFeedbackLabels

CalculateIssueModelStats

CalculateStats

CreateAnalysis

CreateAnalysisRule

CreateAssessment

CreateAssessmentRule

CreateAuthorizedView

CreateAuthorizedViewSet

CreateAutoLabelingRule

CreateChart

CreateConversation

CreateDashboard

CreateDataset

CreateFeedbackLabel

CreateIssue

CreateIssueModel

CreateNote

CreatePhraseMatcher

CreateQaQuestion

CreateQaQuestionTag

CreateQaScorecard

CreateQaScorecardRevision

CreateView

DeleteAnalysis

DeleteAnalysisRule

DeleteAssessment

DeleteAssessmentRule

DeleteAuthorizedView

DeleteAuthorizedViewSet

DeleteAutoLabelingRule

DeleteChart

DeleteConversation

DeleteDashboard

DeleteDataset

DeleteFeedbackLabel

DeleteIssue

DeleteIssueModel

DeleteNote

DeletePhraseMatcher

DeleteQaQuestion

DeleteQaQuestionTag

DeleteQaScorecard

DeleteQaScorecardRevision

DeleteView

DeployIssueModel

DeployQaScorecardRevision

DiagnoseConversations

ExportInsightsData

ExportIssueModel

FinalizeAssessment

GenerateConversationSignedAudio

GenerativeInsights

GetAnalysis

GetAnalysisRule

GetAssessment

GetAssessmentRule

GetAuthorizedView

GetAuthorizedViewSet

GetAutoLabelingRule

GetChart

GetConversation

GetCorrelationConfig

GetDashboard

GetDataset

GetEncryptionSpec

GetFeedbackLabel

GetIssue

GetIssueModel

GetPhraseMatcher

GetQaQuestion

GetQaQuestionTag

GetQaScorecard

GetQaScorecardRevision

GetSettings

GetView

ImportIssueModel

IngestConversations

InitializeEncryptionSpec

ListAllFeedbackLabels

ListAnalyses

ListAnalysisRules

ListAssessmentRules

ListAssessments

ListAuthorizedViewSets

ListAuthorizedViews

ListAutoLabelingRules

ListCharts

ListConversations

ListDashboards

ListDatasets

ListDiagnostics

ListFeedbackLabels

ListIssueModels

ListIssues

ListNotes

ListPhraseMatchers

ListQaQuestionTags

ListQaQuestions

ListQaScorecardRevisions

ListQaScorecards

ListViews

PublishAssessment

QueryMetrics

QueryPerformanceOverview

SampleConversations

TestAutoLabelingRule

TestCorrelationConfig

TuneQaScorecardRevision

UndeployIssueModel

UndeployQaScorecardRevision

UpdateAnalysisRule

UpdateAssessmentRule

UpdateAuthorizedView

UpdateAuthorizedViewSet

UpdateAutoLabelingRule

UpdateChart

UpdateConversation

UpdateCorrelationConfig

UpdateDashboard

UpdateDataset

UpdateFeedbackLabel

UpdateIssue

UpdateIssueModel

UpdateNote

UpdatePhraseMatcher

UpdateQaQuestion

UpdateQaQuestionTag

UpdateQaScorecard

UpdateSettings

UpdateView

UploadConversation

google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights

Os registros de auditoria a seguir estão associados a métodos que pertencem a google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.

AppealAssessment

BulkAnalyzeConversations

BulkDeleteConversations

BulkDeleteFeedbackLabels

BulkDownloadFeedbackLabels

BulkUploadFeedbackLabels

CalculateStats

CreateAnalysis

CreateAnalysisRule

CreateAssessment

CreateAssessmentRule

CreateAuthorizedView

CreateAuthorizedViewSet

CreateConversation

CreateDataset

CreateFeedbackLabel

CreateIssue

CreateIssueModel

CreateNote

CreatePhraseMatcher

CreateQaQuestion

CreateQaQuestionTag

CreateQaScorecard

CreateQaScorecardRevision

CreateView

DeleteAnalysis

DeleteAnalysisRule

DeleteAssessment

DeleteAssessmentRule

DeleteAuthorizedView

DeleteAuthorizedViewSet

DeleteConversation

DeleteDataset

DeleteFeedbackLabel

DeleteIssue

DeleteIssueModel

DeleteNote

DeletePhraseMatcher

DeleteQaQuestion

DeleteQaQuestionTag

DeleteQaScorecard

DeleteQaScorecardRevision

DeleteView

DeployIssueModel

DeployQaScorecardRevision

DiagnoseConversations

ExportInsightsData

ExportIssueModel

FinalizeAssessment

GetAnalysis

GetAnalysisRule

GetAssessment

GetAssessmentRule

GetAuthorizedView

GetAuthorizedViewSet

GetConversation

GetDataset

GetEncryptionSpec

GetFeedbackLabel

GetIssue

GetIssueModel

GetPhraseMatcher

GetQaQuestion

GetQaQuestionTag

GetQaScorecard

GetQaScorecardRevision

GetSettings

GetView

ImportIssueModel

IngestConversations

InitializeEncryptionSpec

ListAllFeedbackLabels

ListAnalyses

ListAnalysisRules

ListAssessmentRules

ListAssessments

ListAuthorizedViewSets

ListAuthorizedViews

ListConversations

ListDatasets

ListFeedbackLabels

ListIssueModels

ListIssues

ListNotes

ListPhraseMatchers

ListQaQuestionTags

ListQaQuestions

ListQaScorecardRevisions

ListQaScorecards

ListViews

PublishAssessment

QueryMetrics

TuneQaScorecardRevision

UndeployIssueModel

UndeployQaScorecardRevision

UpdateAnalysisRule

UpdateAssessmentRule

UpdateAuthorizedView

UpdateAuthorizedViewSet

UpdateConversation

UpdateFeedbackLabel

UpdateIssue

UpdateIssueModel

UpdateNote

UpdatePhraseMatcher

UpdateQaQuestion

UpdateQaQuestionTag

UpdateQaScorecard

UpdateSettings

UpdateView

UploadConversation

google.iam.v1.IAMPolicy

Os registros de auditoria a seguir estão associados a métodos que pertencem a google.iam.v1.IAMPolicy.

GetIamPolicy

  • Método: google.iam.v1.IAMPolicy.GetIamPolicy
  • Tipo de registro de auditoria: acesso aos dados
  • Permissões:
    • contactcenterinsights.authorizedViews.getIamPolicy - ADMIN_READ
  • O método é uma operação de streaming ou de longa duração: nenhum
  • Filtrar para este método: protoPayload.methodName="google.iam.v1.IAMPolicy.GetIamPolicy"

SetIamPolicy

  • Método: google.iam.v1.IAMPolicy.SetIamPolicy
  • Tipo de registro de auditoria: atividade do administrador
  • Permissões:
    • contactcenterinsights.authorizedViews.setIamPolicy - ADMIN_WRITE
  • O método é uma operação de streaming ou de longa duração: nenhum
  • Filtrar para este método: protoPayload.methodName="google.iam.v1.IAMPolicy.SetIamPolicy"

google.longrunning.Operations

Os registros de auditoria a seguir estão associados a métodos que pertencem a google.longrunning.Operations.

CancelOperation

  • Método: google.longrunning.Operations.CancelOperation
  • Tipo de registro de auditoria: acesso aos dados
  • Permissões:
    • contactcenterinsights.authorizedOperations.cancel - DATA_WRITE
    • contactcenterinsights.operations.cancel - DATA_WRITE
  • O método é uma operação de streaming ou de longa duração: nenhum
  • Filtrar para este método: protoPayload.methodName="google.longrunning.Operations.CancelOperation"

Métodos que não geram registros de auditoria

Um método pode não gerar registros de auditoria por um ou mais dos seguintes motivos:

  • É um método de alto volume que envolve geração de registros significativos e custos de armazenamento.
  • Tem pouco valor para a auditoria.
  • Outro registro de auditoria ou plataforma já oferece cobertura do método.

Os métodos abaixo não geram registros de auditoria:

  • google.cloud.contactcenterinsights.v1.ContactCenterInsights.SearchAuthorizedViews
  • google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.SearchAuthorizedViews
  • google.longrunning.Operations.GetOperation
  • google.longrunning.Operations.ListOperations