Journaux d'audit Customer Experience Insights

Ce document liste les méthodes auditées pour Customer Experience Insights.Les services Google Cloud génèrent des journaux d'audit qui enregistrent les activités d'administration et d'accès dans vos ressources Google Cloud . Pour en savoir plus sur Cloud Audit Logs, consultez les ressources suivantes :

Nom du service

Pour afficher les journaux d'audit des insights sur l'expérience client :

  1. Dans la console Google Cloud , accédez à la page Explorateur de journaux.

    Accéder à l'explorateur de journaux

  2. Copiez et collez la requête suivante dans le champ Requête de l'explorateur de journaux, puis cliquez sur Exécuter la requête.

        protoPayload.serviceName="contactcenterinsights.googleapis.com"
      

Méthodes par type d'autorisation

Chaque autorisation IAM possède une propriété type, dont la valeur est une énumération. Il peut s'agir de l'une des quatre valeurs suivantes : ADMIN_READ, ADMIN_WRITE, DATA_READ ou DATA_WRITE. Lorsque vous appelez une méthode, Customer Experience Insights génère un journal d'audit dont la catégorie dépend de la propriété type de l'autorisation requise pour exécuter la méthode. Les méthodes nécessitant une autorisation IAM avec la valeur de la propriété type de DATA_READ, DATA_WRITE ou ADMIN_READ génèrent des journaux d'audit des accès aux données. Les méthodes nécessitant une autorisation IAM avec la valeur de propriété type de ADMIN_WRITE génèrent des journaux d'audit pour les activités d'administration.

Les méthodes d'API de la liste suivante marquées (LRO) sont des opérations de longue durée (LRO, Long-running operations). Ces méthodes génèrent généralement deux entrées de journal d'audit : une au début de l'opération et une autre à la fin. Pour en savoir plus, consultez Journaux d'audit pour les opérations de longue durée.
Type d'autorisation Méthodes
ADMIN_READ google.iam.v1.IAMPolicy.GetIamPolicy
ADMIN_WRITE google.iam.v1.IAMPolicy.SetIamPolicy
DATA_READ google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateIssueModelStats
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateStats
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ExportInsightsData (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GenerateConversationSignedAudio
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GenerativeInsights (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAnalysis
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetCorrelationConfig
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetDataset
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetEncryptionSpec
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssue
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssueModel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetPhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaQuestionTag
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetSettings
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAllFeedbackLabels
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAnalyses
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAnalysisRules
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAssessmentRules
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAssessments
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAuthorizedViewSets
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAuthorizedViews
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAutoLabelingRules
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListCharts
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListConversations
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListDashboards
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListDatasets
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListDiagnostics
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListFeedbackLabels
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssueModels
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssues
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListNotes
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListPhraseMatchers
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaQuestionTags
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaQuestions
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaScorecardRevisions
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaScorecards
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListViews
google.cloud.contactcenterinsights.v1.ContactCenterInsights.QueryMetrics (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.QueryPerformanceOverview (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.SampleConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.TestAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.TestCorrelationConfig
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CalculateStats
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ExportInsightsData (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAnalysis
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetDataset
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetEncryptionSpec
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetIssueModel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetPhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaQuestionTag
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetSettings
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAllFeedbackLabels
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAnalyses
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAnalysisRules
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAssessmentRules
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAssessments
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAuthorizedViewSets
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAuthorizedViews
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListConversations
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListDatasets
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListFeedbackLabels
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListIssueModels
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListIssues
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListNotes
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListPhraseMatchers
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaQuestionTags
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaQuestions
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaScorecardRevisions
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaScorecards
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListViews
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.QueryMetrics (LRO)
DATA_WRITE google.cloud.contactcenterinsights.v1.ContactCenterInsights.AppealAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkAnalyzeConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkDeleteConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkDeleteFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkDownloadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkUploadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAnalysis (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateDataset
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateIssue (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateNote
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreatePhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaQuestionTag
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAnalysis
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteDataset (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteIssue
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteNote
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeletePhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeployQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DiagnoseConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ExportIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.FinalizeAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ImportIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.IngestConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.InitializeEncryptionSpec (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.PublishAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.TuneQaScorecardRevision (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UndeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UndeployQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateCorrelationConfig
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateDataset
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateIssue
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateIssueModel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateNote
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdatePhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateSettings
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UploadConversation (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.AppealAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkAnalyzeConversations (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkDeleteConversations (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkDeleteFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkDownloadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkUploadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAnalysis (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateDataset
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAutoLabelingRule (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateNote
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreatePhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaQuestionTag
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAnalysis
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteDataset (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteNote
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeletePhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeployQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DiagnoseConversations
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ExportIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.FinalizeAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ImportIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.IngestConversations (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.InitializeEncryptionSpec (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.PublishAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.TuneQaScorecardRevision (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UndeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UndeployQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateIssueModel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateNote
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdatePhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateSettings
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UploadConversation (LRO)
google.longrunning.Operations.CancelOperationgoogle.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateIssuegoogle.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateIssueModel

Journaux d'audit d'interface API

Pour connaître les autorisations évaluées et la procédure d'évaluation utilisée pour chaque méthode, consultez la documentation Identity and Access Management pour Customer Experience Insights.

google.cloud.contactcenterinsights.v1.ContactCenterInsights

Les journaux d'audit suivants sont associés aux méthodes appartenant à google.cloud.contactcenterinsights.v1.ContactCenterInsights.

AppealAssessment

BulkAnalyzeConversations

BulkDeleteConversations

BulkDeleteFeedbackLabels

BulkDownloadFeedbackLabels

BulkUploadFeedbackLabels

CalculateIssueModelStats

CalculateStats

CreateAnalysis

CreateAnalysisRule

CreateAssessment

CreateAssessmentRule

CreateAuthorizedView

CreateAuthorizedViewSet

CreateAutoLabelingRule

CreateChart

CreateConversation

CreateDashboard

CreateDataset

CreateFeedbackLabel

CreateIssue

CreateIssueModel

CreateNote

CreatePhraseMatcher

CreateQaQuestion

CreateQaQuestionTag

CreateQaScorecard

CreateQaScorecardRevision

CreateView

DeleteAnalysis

DeleteAnalysisRule

DeleteAssessment

DeleteAssessmentRule

DeleteAuthorizedView

DeleteAuthorizedViewSet

DeleteAutoLabelingRule

DeleteChart

DeleteConversation

DeleteDashboard

DeleteDataset

DeleteFeedbackLabel

DeleteIssue

DeleteIssueModel

DeleteNote

DeletePhraseMatcher

DeleteQaQuestion

DeleteQaQuestionTag

DeleteQaScorecard

DeleteQaScorecardRevision

DeleteView

DeployIssueModel

DeployQaScorecardRevision

DiagnoseConversations

ExportInsightsData

ExportIssueModel

FinalizeAssessment

GenerateConversationSignedAudio

GenerativeInsights

GetAnalysis

GetAnalysisRule

GetAssessment

GetAssessmentRule

GetAuthorizedView

GetAuthorizedViewSet

GetAutoLabelingRule

GetChart

GetConversation

GetCorrelationConfig

GetDashboard

GetDataset

GetEncryptionSpec

GetFeedbackLabel

GetIssue

GetIssueModel

GetPhraseMatcher

GetQaQuestion

GetQaQuestionTag

GetQaScorecard

GetQaScorecardRevision

GetSettings

GetView

ImportIssueModel

IngestConversations

InitializeEncryptionSpec

ListAllFeedbackLabels

ListAnalyses

ListAnalysisRules

ListAssessmentRules

ListAssessments

ListAuthorizedViewSets

ListAuthorizedViews

ListAutoLabelingRules

ListCharts

ListConversations

ListDashboards

ListDatasets

ListDiagnostics

ListFeedbackLabels

ListIssueModels

ListIssues

ListNotes

ListPhraseMatchers

ListQaQuestionTags

ListQaQuestions

ListQaScorecardRevisions

ListQaScorecards

ListViews

PublishAssessment

QueryMetrics

QueryPerformanceOverview

SampleConversations

TestAutoLabelingRule

TestCorrelationConfig

TuneQaScorecardRevision

UndeployIssueModel

UndeployQaScorecardRevision

UpdateAnalysisRule

UpdateAssessmentRule

UpdateAuthorizedView

UpdateAuthorizedViewSet

UpdateAutoLabelingRule

UpdateChart

UpdateConversation

UpdateCorrelationConfig

UpdateDashboard

UpdateDataset

UpdateFeedbackLabel

UpdateIssue

UpdateIssueModel

UpdateNote

UpdatePhraseMatcher

UpdateQaQuestion

UpdateQaQuestionTag

UpdateQaScorecard

UpdateSettings

UpdateView

UploadConversation

google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights

Les journaux d'audit suivants sont associés aux méthodes appartenant à google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.

AppealAssessment

BulkAnalyzeConversations

BulkDeleteConversations

BulkDeleteFeedbackLabels

BulkDownloadFeedbackLabels

BulkUploadFeedbackLabels

CalculateStats

CreateAnalysis

CreateAnalysisRule

CreateAssessment

CreateAssessmentRule

CreateAuthorizedView

CreateAuthorizedViewSet

CreateConversation

CreateDataset

CreateFeedbackLabel

CreateIssue

CreateIssueModel

CreateNote

CreatePhraseMatcher

CreateQaQuestion

CreateQaQuestionTag

CreateQaScorecard

CreateQaScorecardRevision

CreateView

DeleteAnalysis

DeleteAnalysisRule

DeleteAssessment

DeleteAssessmentRule

DeleteAuthorizedView

DeleteAuthorizedViewSet

DeleteConversation

DeleteDataset

DeleteFeedbackLabel

DeleteIssue

DeleteIssueModel

DeleteNote

DeletePhraseMatcher

DeleteQaQuestion

DeleteQaQuestionTag

DeleteQaScorecard

DeleteQaScorecardRevision

DeleteView

DeployIssueModel

DeployQaScorecardRevision

DiagnoseConversations

ExportInsightsData

ExportIssueModel

FinalizeAssessment

GetAnalysis

GetAnalysisRule

GetAssessment

GetAssessmentRule

GetAuthorizedView

GetAuthorizedViewSet

GetConversation

GetDataset

GetEncryptionSpec

GetFeedbackLabel

GetIssue

GetIssueModel

GetPhraseMatcher

GetQaQuestion

GetQaQuestionTag

GetQaScorecard

GetQaScorecardRevision

GetSettings

GetView

ImportIssueModel

IngestConversations

InitializeEncryptionSpec

ListAllFeedbackLabels

ListAnalyses

ListAnalysisRules

ListAssessmentRules

ListAssessments

ListAuthorizedViewSets

ListAuthorizedViews

ListConversations

ListDatasets

ListFeedbackLabels

ListIssueModels

ListIssues

ListNotes

ListPhraseMatchers

ListQaQuestionTags

ListQaQuestions

ListQaScorecardRevisions

ListQaScorecards

ListViews

PublishAssessment

QueryMetrics

TuneQaScorecardRevision

UndeployIssueModel

UndeployQaScorecardRevision

UpdateAnalysisRule

UpdateAssessmentRule

UpdateAuthorizedView

UpdateAuthorizedViewSet

UpdateConversation

UpdateFeedbackLabel

UpdateIssue

UpdateIssueModel

UpdateNote

UpdatePhraseMatcher

UpdateQaQuestion

UpdateQaQuestionTag

UpdateQaScorecard

UpdateSettings

UpdateView

UploadConversation

google.iam.v1.IAMPolicy

Les journaux d'audit suivants sont associés aux méthodes appartenant à google.iam.v1.IAMPolicy.

GetIamPolicy

  • Méthode : google.iam.v1.IAMPolicy.GetIamPolicy
  • Type de journaux d'audit : journaux d'audit des accès aux données
  • Autorisations :
    • contactcenterinsights.authorizedViews.getIamPolicy - ADMIN_READ
  • La méthode est une opération de longue durée ou en flux continu : Non.
  • Filtre pour cette méthode : protoPayload.methodName="google.iam.v1.IAMPolicy.GetIamPolicy"

SetIamPolicy

  • Méthode : google.iam.v1.IAMPolicy.SetIamPolicy
  • Type de journaux d'audit : journaux d'audit des activités d'administration
  • Autorisations :
    • contactcenterinsights.authorizedViews.setIamPolicy - ADMIN_WRITE
  • La méthode est une opération de longue durée ou en flux continu : Non.
  • Filtre pour cette méthode : protoPayload.methodName="google.iam.v1.IAMPolicy.SetIamPolicy"

google.longrunning.Operations

Les journaux d'audit suivants sont associés aux méthodes appartenant à google.longrunning.Operations.

CancelOperation

  • Méthode : google.longrunning.Operations.CancelOperation
  • Type de journaux d'audit : journaux d'audit des accès aux données
  • Autorisations :
    • contactcenterinsights.authorizedOperations.cancel - DATA_WRITE
    • contactcenterinsights.operations.cancel - DATA_WRITE
  • La méthode est une opération de longue durée ou en flux continu : Non.
  • Filtre pour cette méthode : protoPayload.methodName="google.longrunning.Operations.CancelOperation"

Méthodes ne produisant pas de journaux d'audit

Il est possible qu'une méthode ne produise pas de journaux d'audit pour une ou plusieurs des raisons suivantes :

  • Il s'agit d'une méthode à volume élevé impliquant des coûts significatifs de génération de journaux et de stockage.
  • Sa valeur d'audit est faible.
  • Un autre journal d'audit ou de plate-forme couvre déjà cette méthode.

Les méthodes suivantes ne génèrent pas de journaux d'audit :

  • google.cloud.contactcenterinsights.v1.ContactCenterInsights.SearchAuthorizedViews
  • google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.SearchAuthorizedViews
  • google.longrunning.Operations.GetOperation
  • google.longrunning.Operations.ListOperations