Audit-Logging für Insights zur Customer Experience

In diesem Dokument werden die geprüften Methoden für Customer Experience Insights aufgeführt. Google Cloud -Dienste generieren Audit-Logs, in denen Verwaltungs- und Zugriffsaktivitäten in Ihren Google Cloud -Ressourcen aufgezeichnet werden. Weitere Informationen zu Cloud-Audit-Logs finden Sie unter den folgenden Links:

Dienstname

So rufen Sie die Audit-Logs für Customer Experience Insights auf:

  1. Rufen Sie in der Google Cloud Console die Seite „Log-Explorer“ auf:

    Zum Log-Explorer

  2. Kopieren Sie die folgende Abfrage und fügen Sie sie in das Feld Abfrage des Log-Explorers ein. Klicken Sie dann auf Abfrage ausführen.

        protoPayload.serviceName="contactcenterinsights.googleapis.com"
      

Methoden nach Berechtigungstyp

Jede IAM-Berechtigung hat ein type-Attribut, das ein „enum“ ist und einen der folgenden vier Werte haben kann: ADMIN_READ, ADMIN_WRITE, DATA_READ oder DATA_WRITE. Wenn Sie eine Methode aufrufen, generiert Customer Experience Insights ein Audit-Log, dessen Kategorie vom Attribut type der Berechtigung abhängt, die für die Ausführung der Methode erforderlich ist. Methoden, die eine IAM-Berechtigung mit dem type-Attributwert DATA_READ, DATA_WRITE oder ADMIN_READ erfordern, generieren Audit-Logs zum Datenzugriff. Methoden, die eine IAM-Berechtigung mit dem type-Attributwert ADMIN_WRITE erfordern, generieren Audit-Logs zur Administratoraktivität.

API-Methoden in der folgenden Liste, die mit (LRO) gekennzeichnet sind, sind Vorgänge mit langer Ausführungszeit. Diese Methoden generieren in der Regel zwei Audit-Log-Einträge: einen beim Starten und einen beim Beenden des Vorgangs. Weitere Informationen finden Sie unter Audit-Logs für Vorgänge mit langer Ausführungszeit.
Berechtigungstyp Methoden
ADMIN_READ google.iam.v1.IAMPolicy.GetIamPolicy
ADMIN_WRITE google.iam.v1.IAMPolicy.SetIamPolicy
DATA_READ google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateIssueModelStats
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateStats
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ExportInsightsData (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GenerateConversationSignedAudio
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GenerativeInsights (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAnalysis
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetCorrelationConfig
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetDataset
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetEncryptionSpec
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssue
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssueModel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetPhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaQuestionTag
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetSettings
google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAllFeedbackLabels
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAnalyses
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAnalysisRules
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAssessmentRules
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAssessments
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAuthorizedViewSets
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAuthorizedViews
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAutoLabelingRules
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListCharts
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListConversations
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListDashboards
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListDatasets
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListDiagnostics
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListFeedbackLabels
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssueModels
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssues
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListNotes
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListPhraseMatchers
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaQuestionTags
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaQuestions
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaScorecardRevisions
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListQaScorecards
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListViews
google.cloud.contactcenterinsights.v1.ContactCenterInsights.QueryMetrics (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.QueryPerformanceOverview (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.SampleConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.TestAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.TestCorrelationConfig
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CalculateStats
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ExportInsightsData (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAnalysis
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetDataset
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetEncryptionSpec
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetIssueModel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetPhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaQuestionTag
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetSettings
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.GetView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAllFeedbackLabels
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAnalyses
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAnalysisRules
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAssessmentRules
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAssessments
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAuthorizedViewSets
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListAuthorizedViews
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListConversations
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListDatasets
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListFeedbackLabels
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListIssueModels
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListIssues
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListNotes
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListPhraseMatchers
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaQuestionTags
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaQuestions
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaScorecardRevisions
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListQaScorecards
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ListViews
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.QueryMetrics (LRO)
DATA_WRITE google.cloud.contactcenterinsights.v1.ContactCenterInsights.AppealAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkAnalyzeConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkDeleteConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkDeleteFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkDownloadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkUploadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAnalysis (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateDataset
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateIssue (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateNote
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreatePhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaQuestionTag
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAnalysis
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteDataset (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteIssue
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteNote
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeletePhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeployQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.DiagnoseConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ExportIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.FinalizeAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.ImportIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.IngestConversations (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.InitializeEncryptionSpec (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.PublishAssessment
google.cloud.contactcenterinsights.v1.ContactCenterInsights.TuneQaScorecardRevision (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UndeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UndeployQaScorecardRevision
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAnalysisRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAssessmentRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAuthorizedView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAuthorizedViewSet
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateAutoLabelingRule
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateChart
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateConversation
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateCorrelationConfig
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateDashboard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateDataset
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateFeedbackLabel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateIssue
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateIssueModel
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateNote
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdatePhraseMatcher
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateQaQuestion
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateQaScorecard
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateSettings
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateView
google.cloud.contactcenterinsights.v1.ContactCenterInsights.UploadConversation (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.AppealAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkAnalyzeConversations (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkDeleteConversations (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkDeleteFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkDownloadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.BulkUploadFeedbackLabels (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAnalysis (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateDataset
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateNote
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreatePhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaQuestionTag
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.CreateView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAnalysis
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteDataset (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteNote
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeletePhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeleteView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DeployQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.DiagnoseConversations
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ExportIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.FinalizeAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.ImportIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.IngestConversations (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.InitializeEncryptionSpec (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.PublishAssessment
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.TuneQaScorecardRevision (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UndeployIssueModel (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UndeployQaScorecardRevision
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAnalysisRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAssessmentRule
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAuthorizedView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateAuthorizedViewSet
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateConversation
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateFeedbackLabel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateIssue
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateIssueModel
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateNote
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdatePhraseMatcher
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateQaQuestion
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateQaQuestionTag (LRO)
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateQaScorecard
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateSettings
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UpdateView
google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.UploadConversation (LRO)
google.longrunning.Operations.CancelOperation

Audit-Logs der API-Schnittstelle

Informationen dazu, wie und welche Berechtigungen für die einzelnen Methoden evaluiert werden, finden Sie in der Dokumentation zu Identity and Access Management für Customer Experience Insights.

google.cloud.contactcenterinsights.v1.ContactCenterInsights

Die folgenden Audit-Logs sind Methoden zugeordnet, die zu google.cloud.contactcenterinsights.v1.ContactCenterInsights gehören.

AppealAssessment

BulkAnalyzeConversations

BulkDeleteConversations

BulkDeleteFeedbackLabels

BulkDownloadFeedbackLabels

BulkUploadFeedbackLabels

CalculateIssueModelStats

CalculateStats

CreateAnalysis

CreateAnalysisRule

CreateAssessment

CreateAssessmentRule

CreateAuthorizedView

CreateAuthorizedViewSet

CreateAutoLabelingRule

CreateChart

CreateConversation

CreateDashboard

CreateDataset

CreateFeedbackLabel

CreateIssue

CreateIssueModel

CreateNote

CreatePhraseMatcher

CreateQaQuestion

CreateQaQuestionTag

CreateQaScorecard

CreateQaScorecardRevision

CreateView

DeleteAnalysis

DeleteAnalysisRule

DeleteAssessment

DeleteAssessmentRule

DeleteAuthorizedView

DeleteAuthorizedViewSet

DeleteAutoLabelingRule

DeleteChart

DeleteConversation

DeleteDashboard

DeleteDataset

DeleteFeedbackLabel

DeleteIssue

DeleteIssueModel

DeleteNote

DeletePhraseMatcher

DeleteQaQuestion

DeleteQaQuestionTag

DeleteQaScorecard

DeleteQaScorecardRevision

DeleteView

DeployIssueModel

DeployQaScorecardRevision

DiagnoseConversations

ExportInsightsData

ExportIssueModel

FinalizeAssessment

GenerateConversationSignedAudio

GenerativeInsights

GetAnalysis

GetAnalysisRule

GetAssessment

GetAssessmentRule

GetAuthorizedView

GetAuthorizedViewSet

GetAutoLabelingRule

GetChart

GetConversation

GetCorrelationConfig

GetDashboard

GetDataset

GetEncryptionSpec

GetFeedbackLabel

GetIssue

GetIssueModel

GetPhraseMatcher

GetQaQuestion

GetQaQuestionTag

GetQaScorecard

GetQaScorecardRevision

GetSettings

GetView

ImportIssueModel

IngestConversations

InitializeEncryptionSpec

ListAllFeedbackLabels

ListAnalyses

ListAnalysisRules

ListAssessmentRules

ListAssessments

ListAuthorizedViewSets

ListAuthorizedViews

ListAutoLabelingRules

ListCharts

ListConversations

ListDashboards

ListDatasets

ListDiagnostics

ListFeedbackLabels

ListIssueModels

ListIssues

ListNotes

ListPhraseMatchers

ListQaQuestionTags

ListQaQuestions

ListQaScorecardRevisions

ListQaScorecards

ListViews

PublishAssessment

QueryMetrics

QueryPerformanceOverview

SampleConversations

TestAutoLabelingRule

TestCorrelationConfig

TuneQaScorecardRevision

UndeployIssueModel

UndeployQaScorecardRevision

UpdateAnalysisRule

UpdateAssessmentRule

UpdateAuthorizedView

UpdateAuthorizedViewSet

UpdateAutoLabelingRule

UpdateChart

UpdateConversation

UpdateCorrelationConfig

UpdateDashboard

UpdateDataset

UpdateFeedbackLabel

UpdateIssue

UpdateIssueModel

UpdateNote

UpdatePhraseMatcher

UpdateQaQuestion

UpdateQaQuestionTag

UpdateQaScorecard

UpdateSettings

UpdateView

UploadConversation

google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights

Die folgenden Audit-Logs sind Methoden zugeordnet, die zu google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights gehören.

AppealAssessment

BulkAnalyzeConversations

BulkDeleteConversations

BulkDeleteFeedbackLabels

BulkDownloadFeedbackLabels

BulkUploadFeedbackLabels

CalculateStats

CreateAnalysis

CreateAnalysisRule

CreateAssessment

CreateAssessmentRule

CreateAuthorizedView

CreateAuthorizedViewSet

CreateConversation

CreateDataset

CreateFeedbackLabel

CreateIssue

CreateIssueModel

CreateNote

CreatePhraseMatcher

CreateQaQuestion

CreateQaQuestionTag

CreateQaScorecard

CreateQaScorecardRevision

CreateView

DeleteAnalysis

DeleteAnalysisRule

DeleteAssessment

DeleteAssessmentRule

DeleteAuthorizedView

DeleteAuthorizedViewSet

DeleteConversation

DeleteDataset

DeleteFeedbackLabel

DeleteIssue

DeleteIssueModel

DeleteNote

DeletePhraseMatcher

DeleteQaQuestion

DeleteQaQuestionTag

DeleteQaScorecard

DeleteQaScorecardRevision

DeleteView

DeployIssueModel

DeployQaScorecardRevision

DiagnoseConversations

ExportInsightsData

ExportIssueModel

FinalizeAssessment

GetAnalysis

GetAnalysisRule

GetAssessment

GetAssessmentRule

GetAuthorizedView

GetAuthorizedViewSet

GetConversation

GetDataset

GetEncryptionSpec

GetFeedbackLabel

GetIssue

GetIssueModel

GetPhraseMatcher

GetQaQuestion

GetQaQuestionTag

GetQaScorecard

GetQaScorecardRevision

GetSettings

GetView

ImportIssueModel

IngestConversations

InitializeEncryptionSpec

ListAllFeedbackLabels

ListAnalyses

ListAnalysisRules

ListAssessmentRules

ListAssessments

ListAuthorizedViewSets

ListAuthorizedViews

ListConversations

ListDatasets

ListFeedbackLabels

ListIssueModels

ListIssues

ListNotes

ListPhraseMatchers

ListQaQuestionTags

ListQaQuestions

ListQaScorecardRevisions

ListQaScorecards

ListViews

PublishAssessment

QueryMetrics

TuneQaScorecardRevision

UndeployIssueModel

UndeployQaScorecardRevision

UpdateAnalysisRule

UpdateAssessmentRule

UpdateAuthorizedView

UpdateAuthorizedViewSet

UpdateConversation

UpdateFeedbackLabel

UpdateIssue

UpdateIssueModel

UpdateNote

UpdatePhraseMatcher

UpdateQaQuestion

UpdateQaQuestionTag

UpdateQaScorecard

UpdateSettings

UpdateView

UploadConversation

google.iam.v1.IAMPolicy

Die folgenden Audit-Logs sind Methoden zugeordnet, die zu google.iam.v1.IAMPolicy gehören.

GetIamPolicy

  • Methode: google.iam.v1.IAMPolicy.GetIamPolicy
  • Audit-Logtyp: Datenzugriff
  • Berechtigungen:
    • contactcenterinsights.authorizedViews.getIamPolicy - ADMIN_READ
  • Methode ist ein Vorgang mit langer Ausführungszeit oder ein Streamingvorgang: Nein.
  • Filter für diese Methode: protoPayload.methodName="google.iam.v1.IAMPolicy.GetIamPolicy"

SetIamPolicy

  • Methode: google.iam.v1.IAMPolicy.SetIamPolicy
  • Audit-Logtyp: Administratoraktivität
  • Berechtigungen:
    • contactcenterinsights.authorizedViews.setIamPolicy - ADMIN_WRITE
  • Methode ist ein Vorgang mit langer Ausführungszeit oder ein Streamingvorgang: Nein.
  • Filter für diese Methode: protoPayload.methodName="google.iam.v1.IAMPolicy.SetIamPolicy"

google.longrunning.Operations

Die folgenden Audit-Logs sind Methoden zugeordnet, die zu google.longrunning.Operations gehören.

CancelOperation

  • Methode: google.longrunning.Operations.CancelOperation
  • Audit-Logtyp: Datenzugriff
  • Berechtigungen:
    • contactcenterinsights.authorizedOperations.cancel - DATA_WRITE
    • contactcenterinsights.operations.cancel - DATA_WRITE
  • Methode ist ein Vorgang mit langer Ausführungszeit oder ein Streamingvorgang: Nein.
  • Filter für diese Methode: protoPayload.methodName="google.longrunning.Operations.CancelOperation"

Methoden, die keine Audit-Logs generieren

Folgende Gründe können dazu führen, dass eine Methode möglicherweise keine Audit-Logs generiert:

  • Es ist eine Methode mit hohem Volumen, die erhebliche Kosten für die Generierung und Speicherung von Logs erzeugt.
  • Die Methode hat einen geringen Audit-Wert.
  • Die Methode wird bereits von einem anderen Audit- oder Plattformlog abgedeckt.

Die folgenden Methoden generieren keine Audit-Logs:

  • google.cloud.contactcenterinsights.v1.ContactCenterInsights.SearchAuthorizedViews
  • google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights.SearchAuthorizedViews
  • google.longrunning.Operations.GetOperation
  • google.longrunning.Operations.ListOperations