用户状态表示代理在任何时间可能处于的状态。每个状态(无论是开箱即用的状态还是新配置的状态)都以单个对象表示,如下所示:
[
{
"id": 0,
"wfm_id": 0,
"name": "string",
"color": "string"
}
]
用户状态
端点:
Method: GET
Type:
URL: https://{{subdomain}}.{{domain}}/manager/api/v1/user_statuses
更多请求/响应示例:
示例请求:用户状态
正文:无
示例回答:用户状态
[
{
"id": 0,
"name": "Available",
"color": "green",
"wfm_id": 11
},
{
"id": -1,
"name": "Unavailable",
"color": "red",
"wfm_id": 12
},
{
"id": -2,
"name": "Break",
"color": "yellow",
"wfm_id": 29
},
{
"id": -3,
"name": "Special Task",
"color": "pink",
"wfm_id": 30
},
{
"id": -4,
"name": "Meal",
"color": "brown",
"wfm_id": 31
},
{
"id": -5,
"name": "Missed Call",
"color": "blue_grey",
"wfm_id": 32
},
{
"id": -6,
"name": "Wrap-up",
"color": "purple",
"wfm_id": 33
},
{
"id": -7,
"name": "In-call",
"color": "light_blue",
"wfm_id": 34
},
{
"id": -8,
"name": "In-chat",
"color": "indigo",
"wfm_id": 35
},
{
"id": -10,
"name": "Offline",
"color": "grey",
"wfm_id": 36
},
{
"id": 5,
"name": "Meal",
"color": "green",
"wfm_id": 45
}
]
状态代码: 200