This document contains an example email that you can customize and use to send
an announcement to users whose consumer accounts
[you plan to migrate to managed accounts](https://docs.cloud.google.com/architecture/identity/assessing-existing-user-accounts).

Migrating consumer accounts to managed accounts requires the consent of
affected users. A migration might also affect these users personally if they
have previously used these accounts for private purposes.

To make sure that users have time to prepare for a migration and are
well-informed about the reasons behind a migration, it's important to announce
the migration to them in advance.

## Example announcement email

**Subject:** Upcoming transfer of your Google user account

At Example Organization, we use a number of Google services to operate our
business, including Google Cloud, Google Marketing Platform, and others. We have
noticed that you currently access these services using Google user accounts that
you have signed up for by yourself.

Starting on **March 1** , Example Organization IT will centralize the management
of all Google user accounts that use `example.com` email addresses.

**What you need to know**

- This migration only affects your `affected username@example.com` user account. Other Google user accounts, including any private Gmail accounts that you might use, are not affected.
- When the migration is complete, your `example.com` user account will be managed by Example Organization IT and will be subject to the Example Organization \[`link to acceptable use policy`\].
- The email address of your Google user account will stay the same and all your data and settings will be retained.
- After your user account has been migrated, you must use your corporate credentials for future sign-ins.

**How to prepare for the migration**

If you have been using your `example.com` Google user account for private
purposes, do the following:

1. Go to [Google TakeOut](https://takeout.google.com/settings/takeout).
2. Verify that you're signed in with your `example.com` user account. If you're signed in with a different user account, [switch to your `example.com` user account](https://support.google.com/docs/answer/2405894).
3. Follow the instructions on the Google TakeOut page to download your personal data.

   You must perform this download **before March 1**.

**What will happen after March 1**

- You will receive an email requesting you to transfer your user account
  to ExampleOrganization IT:

  ![Transfer email request.](https://docs.cloud.google.com/static/architecture/identity/images/email-transfer-request.png)
- When you receive the email, click **Transfer account**. This link opens
  a browser window.

- In the browser window, click **Sign in and transfer account**. The
  website guides you through the migration process, which takes only a few
  minutes to complete.

Please help us to perform the user transition quickly by taking action
immediately when you receive the email.

If you think that your user account should not be transferred, contact
it-support@example.com before you decline the transfer request. Declining or
delaying the user account transfer will slow down the migration, and we might
have to revoke your access to Google services.

Your ExampleOrganization team.